I did not have ocean view & I thought I was, that was the only thing I was discouraged about, because it was my birthday.
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酒店回复: We’re sorry to hear that your room view wasn’t what you expected, especially during your birthday stay. We understand how important that detail can be, and we truly wish we could have made your celebration feel more special. We hope the rest of your visit was enjoyable and that you were still able to make some wonderful memories.Kind regards,Social Media Support
5.0分
情侣出游
Beautiful property with tons of amenities and excellent beach access. Just didn't enjoy the time share spiel when we were trying to get checked in
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酒店回复: We’re happy to hear you enjoyed the property, amenities, and easy beach access. We’re sorry, however, that the timeshare presentation invitation impacted your check-in experience. We appreciate your feedback, as it helps us understand how we can make the arrival process feel more relaxed and welcoming for our guests.Kind regards,Social Media Support
3.0分
其他
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I enjoyed my stay but being around the bar spending money but not getting the alcohol in my drinks on my last day made me up. I spent a to much money and I felt nothing from drinking. It was like drinking sweet juice drinks. I will tell others how nice the place is and clean it is. I was in the park view and it was great. The pool bar on that last day was so bad. I spent 100.00 and tip her 18%. She didn’t deserve it. I felt bad it was my fault. I’m going to STOP tipping to MUCH. I’m getting used. The staff was very nice
Thanks to them.
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酒店回复: Hello Jacqueline,We’re glad to hear you enjoyed aspects of your stay, but we’re truly sorry for the disappointment you experienced with your last day by the bar and the pool. We appreciate your honesty and hope you’ll consider visiting us again so we can provide a better overall experience.Kind Regards,Social Media Support
4.0分
其他
I was on the second floor across from the ice machine and the housekeeping staff office/breakroom. It was so noisy and disruptive.
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酒店回复: Hello Stephanie,We’re sorry to hear that noise impacted your stay and made it less relaxing. Your feedback is appreciated, and we hope you’ll consider returning for a more peaceful visit in the future.Kind Regards,Social Media Support
5.0分
其他
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The room has the perfect view of the ocean and beach. Staff was very attentive to our needs and concerns. Room was very clean and well maintained as well as the resort.
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酒店回复: Hello Steven,We’re delighted you enjoyed the beautiful view and that our staff made your stay so comfortable. Thank you for your kind feedback, and we look forward to welcoming you back again.Kind Regards,Social Media Support
5.0分
其他
Wonderful stay!!!
Everything was was absolutely awesome! The room was clean and the bed was very comfortable!!
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酒店回复: Hello Ilona,We’re so glad to hear you had a wonderful stay and that you found the room and bed so comfortable. Thank you for your thoughtful comments, and we’d love to see you again.Kind Regards,Social Media Support
5.0分
情侣出游
The hotel accommodations were nice. The staff was friendly and helpful. The hotel was conveniently located near the airport and most tourist attractions.
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酒店回复: Hello Tiatay,We’re thrilled to know you enjoyed the accommodations, our helpful staff, and the convenient location. Thank you for sharing your experience, and we look forward to hosting you again.Kind Regards,Social Media Support
3.0分
其他
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Nice beach view. The hotel staff was friendly with the exception of the morning clerk at our checkout. We felt like we were bothering here. She never spoke except to ask us if we needed a receipt.
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酒店回复: Hi Debbie,Thank you for sharing your feedback with us. We’re glad you enjoyed the beach view and found most of our staff friendly. We’re sorry, however, that your checkout experience did not reflect the warm and welcoming service we strive to provide. We hope you’ll consider visiting us again so we can provide a more enjoyable stay.Kind regards,Social Media Support
5.0分
情侣出游
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Room had an ocean view with balcony resort was very clean overall. Restaurant food and drinks were good. It was a bit far from the main pier/boardwalk but still a walkable distance and nice area. There was a restaurant and amusement park with some shops right across the street.
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酒店回复: Hi Erika,Thank you for your kind review. We're glad to hear you enjoyed the ocean view and the nearby attractions. We hope to welcome you back for another great stay!Kind Regards,Social Media Support
3.0分
情侣出游
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You should not charge for resort fees when they are drilling on the back by the pool and saw dust was in the pool and not relaxing our last day at all.. the guy at the desk took the wrong number was suppose to call when the room was ready and his actions delayed our first day
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酒店回复: Hi Kathleen!We’re sorry to hear that parts of your stay did not meet your expectations. We apologize for the inconvenience caused by the construction near the pool area as well as the delay during your check-in. Your feedback is important, and we’ll use it as we work on improving our guest experience. We hope you’ll consider giving us another opportunity to provide you with a more relaxing and enjoyable stay at Westgate Myrtle Beach Oceanfront Resort.Kind regards,Social Media Support
I did not have ocean view & I thought I was, that was the only thing I was discouraged about, because it was my birthday.
Beautiful property with tons of amenities and excellent beach access. Just didn't enjoy the time share spiel when we were trying to get checked in
I enjoyed my stay but being around the bar spending money but not getting the alcohol in my drinks on my last day made me up. I spent a to much money and I felt nothing from drinking. It was like drinking sweet juice drinks. I will tell others how nice the place is and clean it is. I was in the park view and it was great. The pool bar on that last day was so bad. I spent 100.00 and tip her 18%. She didn’t deserve it. I felt bad it was my fault. I’m going to STOP tipping to MUCH. I’m getting used. The staff was very nice
Thanks to them.
I was on the second floor across from the ice machine and the housekeeping staff office/breakroom. It was so noisy and disruptive.
The room has the perfect view of the ocean and beach. Staff was very attentive to our needs and concerns. Room was very clean and well maintained as well as the resort.
Wonderful stay!!!
Everything was was absolutely awesome! The room was clean and the bed was very comfortable!!
The hotel accommodations were nice. The staff was friendly and helpful. The hotel was conveniently located near the airport and most tourist attractions.
Nice beach view. The hotel staff was friendly with the exception of the morning clerk at our checkout. We felt like we were bothering here. She never spoke except to ask us if we needed a receipt.
Room had an ocean view with balcony resort was very clean overall. Restaurant food and drinks were good. It was a bit far from the main pier/boardwalk but still a walkable distance and nice area. There was a restaurant and amusement park with some shops right across the street.
You should not charge for resort fees when they are drilling on the back by the pool and saw dust was in the pool and not relaxing our last day at all.. the guy at the desk took the wrong number was suppose to call when the room was ready and his actions delayed our first day