They had wire coming out of the mattress. I asked employee if they can change it out or do something about it maybe put a pillow topper or some thing and she said she would ask the manager the manager with men there called me and asked if that was what was it that I need and I asked her if they could do something about the wire and the mattress and she said no unless I was checking out which I did explain to her I was not on the property and was not gonna be there for some hours. I had already paid online she said well then I need you to check out and then you can check back in at three, which would’ve been at least four hours before I was able to do that or be back at the room and I had my two teenagers there so they were supposed I guess stand outside the door or whatever for four hours until. Even though it was already paid, I have paid already for the same room The manager was rude and acted like I was asking something that was ridiculous. Needless to say I did leave the room alone because I didn’t want her to put my teenage kids out of the room for the mattress so I had my son flip the mattress over hoping that that would fix a little bit of the problem which it did at least the big wire was not sticking out anymore to cut my leg. It was just a terrible experience all together. I would never stay at Motel six again, I guess you get what you pay for.
1.0分
其他
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Called complained about the mattress I was hoping to get a mattress topper or maybe another mattress maybe they could’ve flipped it or something I don’t know but the springs coming out on the bed were terrible in the room that we stayed in. I had got on the bed with my knee first and I scraped my knee I have pictures of the wire that was hanging out. It was just terrible. When I spoke to the manager about it and asked her she said no they wouldn’t be able to do anything unless I was going to check out and recheck in at three, which is going to be a whole four hours later I explained I was not going to be back to the room for another couple of hours. But she couldn’t do anything for me no suggestions no compromise it was a terrible experience all together. Roaches crawling on the wall. Bed linen wasn’t even white. There was a used mask covering our smoke detector in our bed room. When I spoke to the manager she was extremely rude and had poor customer service.
1.0分
商务出差
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If ONLY the room was as good as the young man working the desk! He was friendly, efficient and helpful. The room was like the set for a true crime video. I don’t think the sheets of pillow cases had been changed. After 8 hrs of driving the last thing a person wants to do is kill roaches. The property is filthy and rundown- padlocked rooms that had been kicked in.Kind of scary in fact and I’ve stayed at
A LOT of hotels. You guys should close and fix or condemn. “ Not ideal” is the understatement of the year! You should’ve paid ME to stay there. Disgusting.
2.0分
其他
Room stunk and the rooms looked ghetto staff was a little rude and there were no working phones
1.0分
情侣出游
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It smelled like smoke, despite wanting non smoking. The sheets had footprints on them. Noisy location. Night front desk staff seemed distracted/disinterested. Was approached immediately by someone either wanting money or to sell us something. The morning staff was helpful and kind though.
2.0分
其他
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The maids do not service the rooms daily, only every few days. The rooms are in great need for upgrade. The majority of the rooms are currently empty in need for refurbishments, which started but very slow pace.
3.0分
其他
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Much of the hotel is currently in poor condition. The majority of the rooms have been closed and can't be used to accomodate customers. The hotel started to renovate some rooms, but the number of rooms awating renovations is important.
1.0分
家庭亲子
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The room was pretty filthy! Most definitely could have been mopped and swept up. We walked in our room it smelt like the people before had been smoking all day. I CANNOT stand to be around smoke, which is exactly why I choose NONSMOKING. There were roaches crawling around on the floor and wall. Hair on the bed and pillow like they did not switch out the sheets and pillow case. There could have been a few extra pillows it looked like they just threw a pillow on the bed. The a/c looked like it could’ve exploded so there was no reason to turn it on. I stayed 4 years ago and it was not so disgusting and uncomfortable to stay at.
1.0分
其他
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I walked into my room and turned around and walked out and cancelled the reservation. I did not feel safe staying there. Locks not properly secured and bathtub covered in cigarette burns even though I had requested a non- smoking room. Disappointed it was even listed on ******* as an option.
好的
They had wire coming out of the mattress. I asked employee if they can change it out or do something about it maybe put a pillow topper or some thing and she said she would ask the manager the manager with men there called me and asked if that was what was it that I need and I asked her if they could do something about the wire and the mattress and she said no unless I was checking out which I did explain to her I was not on the property and was not gonna be there for some hours. I had already paid online she said well then I need you to check out and then you can check back in at three, which would’ve been at least four hours before I was able to do that or be back at the room and I had my two teenagers there so they were supposed I guess stand outside the door or whatever for four hours until. Even though it was already paid, I have paid already for the same room The manager was rude and acted like I was asking something that was ridiculous. Needless to say I did leave the room alone because I didn’t want her to put my teenage kids out of the room for the mattress so I had my son flip the mattress over hoping that that would fix a little bit of the problem which it did at least the big wire was not sticking out anymore to cut my leg. It was just a terrible experience all together. I would never stay at Motel six again, I guess you get what you pay for.
Called complained about the mattress I was hoping to get a mattress topper or maybe another mattress maybe they could’ve flipped it or something I don’t know but the springs coming out on the bed were terrible in the room that we stayed in. I had got on the bed with my knee first and I scraped my knee I have pictures of the wire that was hanging out. It was just terrible. When I spoke to the manager about it and asked her she said no they wouldn’t be able to do anything unless I was going to check out and recheck in at three, which is going to be a whole four hours later I explained I was not going to be back to the room for another couple of hours. But she couldn’t do anything for me no suggestions no compromise it was a terrible experience all together. Roaches crawling on the wall. Bed linen wasn’t even white. There was a used mask covering our smoke detector in our bed room. When I spoke to the manager she was extremely rude and had poor customer service.
If ONLY the room was as good as the young man working the desk! He was friendly, efficient and helpful. The room was like the set for a true crime video. I don’t think the sheets of pillow cases had been changed. After 8 hrs of driving the last thing a person wants to do is kill roaches. The property is filthy and rundown- padlocked rooms that had been kicked in.Kind of scary in fact and I’ve stayed at
A LOT of hotels. You guys should close and fix or condemn. “ Not ideal” is the understatement of the year! You should’ve paid ME to stay there. Disgusting.
Room stunk and the rooms looked ghetto staff was a little rude and there were no working phones
It smelled like smoke, despite wanting non smoking. The sheets had footprints on them. Noisy location. Night front desk staff seemed distracted/disinterested. Was approached immediately by someone either wanting money or to sell us something. The morning staff was helpful and kind though.
The maids do not service the rooms daily, only every few days. The rooms are in great need for upgrade. The majority of the rooms are currently empty in need for refurbishments, which started but very slow pace.
Much of the hotel is currently in poor condition. The majority of the rooms have been closed and can't be used to accomodate customers. The hotel started to renovate some rooms, but the number of rooms awating renovations is important.
The room was pretty filthy! Most definitely could have been mopped and swept up. We walked in our room it smelt like the people before had been smoking all day. I CANNOT stand to be around smoke, which is exactly why I choose NONSMOKING. There were roaches crawling around on the floor and wall. Hair on the bed and pillow like they did not switch out the sheets and pillow case. There could have been a few extra pillows it looked like they just threw a pillow on the bed. The a/c looked like it could’ve exploded so there was no reason to turn it on. I stayed 4 years ago and it was not so disgusting and uncomfortable to stay at.
I walked into my room and turned around and walked out and cancelled the reservation. I did not feel safe staying there. Locks not properly secured and bathtub covered in cigarette burns even though I had requested a non- smoking room. Disappointed it was even listed on ******* as an option.