What I didn't like was that I was denied the reservation that I booked
Room, 1 King Bed, Accessible, Non Smoking (Mobility)
They told me that they could NOT change the reservation made by Third Party I had a difficult time in taking a shower with nothing to hold on to getting in and out of the shower.
3.0分
其他
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The room smelled awful and they say they have breakfast but three pieces of bread and waffles are not breakfast there were a lot of unsavory people in the be back of the property drinking all night and loud music
1.0分
家庭亲子
The breakfast was poor and the room was dirty and had a hole in the bathroom wall.
5.0分
其他
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The family that owns that motel are so nice and kind and wonderful and accommodating whenever I need a break from where I live I’ll get a room with a girlfriend and we’ll just have a girls night and we pick there. They’d really try to keep it safe and I recommend going there to anybody really for prices and they allow pets and they give you your pet deposit. They give you the deposit back as long as you don’t trash the room
1.0分
家庭亲子
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There was a constant noise in the room; appeared to come from the refrigerator. The breakfast food was misleading. Hardly anything there. Shouldn't advertise that you have a continental breakfast.
Also, when I checked in, I asked if I could have a ground floor room. The person behind the desk told me all the rooms on the ground floor were taken. After dinner (approx 7:00 PM) when we returned to our room, the parking lot wasn't even 1/3 full. This morning when we left at 6:00 A.M, the parking lot wasn't even 1/2 full. I don't appreciate this type of service that the desk clerk could purposely misrepresent the availability of the lower floor rooms. I will not stay at this hotel anywhere.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We regret that the noise from the refrigerator disrupted your comfort and that our breakfast offerings did not meet your expectations. Your comments are valuable, and we will review our breakfast selection to ensure it aligns with what we advertise.Regarding your request for a ground-floor room, we truly understand your frustration. While availability can sometimes be limited due to pre-assigned reservations, we apologize if this was not communicated clearly. Our goal is always to accommodate guest preferences whenever possible.
4.0分
其他
Not excellent. A bed to sleep in, a shower and we’re good. Not good breakfast.
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酒店回复: Thank you for your feedback. We're glad to hear that you found the bed and shower met your needs. We're sorry to learn that breakfast did not meet your expectations — we’re always looking for ways to improve, and your comments help us do just that. We hope to welcome you again in the future and provide a better overall experience.
4.0分
其他
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We had a pleasant stay for one night. Close to the downtown Mardi Gras activites. Check was easy. We only had 2 towels, would have been nice if they had 4 in the room for us. We never asked for anymore either, we just made do. The room could use a good deep clean.
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酒店回复: Thank you for your feedback! We’re glad you had a pleasant stay and found our location convenient for Mardi Gras. We appreciate your comments about the towels and cleanliness, and we’ll share them with our team to improve our service. We hope to welcome you back for an even better experience!
3.0分
其他
The curtains had bad stains on them the walls could have been better stains as well
位置在高速公路旁,入夜沿途搜酒店找到的,普通的一个汽车旅馆,设备正常,但房间一股潮湿的味。觉得不好去了旁边的红顶,环境更差,床铺被盖肉眼可见的污渍,前台印度女孩说可以立刻更换,完全接受不了。因为太晚不想再找又折返这里开了房间,安置好掀开床盖,里面也是污渍,前台印度姑娘拿了床干净被单让我们自己换了,最后只能和衣将就了一晚,早上一早去吃早餐,竟然没有热咖啡和水,只有果汁和简单的饼,还好有酸奶。
What I didn't like was that I was denied the reservation that I booked
Room, 1 King Bed, Accessible, Non Smoking (Mobility)
They told me that they could NOT change the reservation made by Third Party I had a difficult time in taking a shower with nothing to hold on to getting in and out of the shower.
The room smelled awful and they say they have breakfast but three pieces of bread and waffles are not breakfast there were a lot of unsavory people in the be back of the property drinking all night and loud music
The breakfast was poor and the room was dirty and had a hole in the bathroom wall.
The family that owns that motel are so nice and kind and wonderful and accommodating whenever I need a break from where I live I’ll get a room with a girlfriend and we’ll just have a girls night and we pick there. They’d really try to keep it safe and I recommend going there to anybody really for prices and they allow pets and they give you your pet deposit. They give you the deposit back as long as you don’t trash the room
There was a constant noise in the room; appeared to come from the refrigerator. The breakfast food was misleading. Hardly anything there. Shouldn't advertise that you have a continental breakfast.
Also, when I checked in, I asked if I could have a ground floor room. The person behind the desk told me all the rooms on the ground floor were taken. After dinner (approx 7:00 PM) when we returned to our room, the parking lot wasn't even 1/3 full. This morning when we left at 6:00 A.M, the parking lot wasn't even 1/2 full. I don't appreciate this type of service that the desk clerk could purposely misrepresent the availability of the lower floor rooms. I will not stay at this hotel anywhere.
Not excellent. A bed to sleep in, a shower and we’re good. Not good breakfast.
We had a pleasant stay for one night. Close to the downtown Mardi Gras activites. Check was easy. We only had 2 towels, would have been nice if they had 4 in the room for us. We never asked for anymore either, we just made do. The room could use a good deep clean.
The curtains had bad stains on them the walls could have been better stains as well
Nice property at a great price.