It was very aggravating trying to find tv channels. There was a guide on the screen but it didn’t identify what channel it was without trying each one.
A cheat sheet with the main networks would be nice. Most place’s I’ve stayed have them.
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酒店回复: Dear Guest,Thank you for your feedback. We’re sorry for the frustration with finding TV channels and appreciate your suggestion for a channel guide—it’s a great idea that we’ll consider to improve the guest experience.Sincerely, Hotel Manager
3.0分
情侣出游
Starr was great. The door key was hard to get to work. Sink drain was slow. Toilet was loose from the floor. The blow dryer did not work.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad Staff provided great service, and we apologize for the issues with the key, sink, toilet, and blow dryer. Your comments will help us address these maintenance concerns.Sincerely, Hotel Manager
2.0分
其他
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The staff was amazing for what they had to work with. The only elevator was literally dying. It took 2 min for the door to open and each time we used it we were questioning whether or not wed get stuck. It struggled through each time though! We were pretty disappointed that the hot tub was out of order also. Couldve used a good soak after a 6 hr drive. The room itself was clean and everything worked well but water pressure was lacking. One of the locks didnt work with a key so you couldnt get in that way. The patio door was unlocked all the time and the other side door you had to manually close or it would remain open.
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酒店回复: Dear Guest,Thank you for your thoughtful and honest review. We're glad to hear the staff made a positive impression and that your room was clean and functional. However, we're truly sorry about the condition of the elevator, the out-of-order hot tub, and the security concerns with the doors. These are issues we take seriously, and your feedback will be shared with management to ensure improvements are made. We appreciate you staying with us and hope future visits offer a much better experience.Sincerely, Hotel Manager
5.0分
其他
Comment on elevator works but needs maintenance staff aware (not complaint as much as fyi)
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酒店回复: Dear Guest,Thank you for the heads-up! We appreciate you letting us know about the elevator — it is operational, but we’ll be sure our maintenance team continues to monitor and address any needed upkeep. Thanks again for your feedback!Sincerely, Hotel Manager
1.0分
其他
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Absolutely Horrible!!
Elevator felt like death trap with flooring peeling up. Room door had been kicked in and never fixed. Free breakfast was a joke, local gas station would be bettrr option. Huger hole in the hallway ceiling, severe water damage had tape/bed texture falling down. No funtional ice machine, tub was filthy, floor looked it had been mopped with muddy water... on and on! I would NOT stay here again if it was free! Booked a 4 night stay, left after 1st night.
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酒店回复: Dear Guest,Thank you for your honest feedback. We are truly sorry to hear about the disappointing experience you had during your stay. The issues you’ve described regarding cleanliness, maintenance, and amenities fall far below our standards, and we understand your frustration. Your comments have been shared with our management team so we can take immediate corrective action. We regret that we did not provide the quality stay you deserved and appreciate you bringing these concerns to our attention.Sincerely, Hotel Manager
2.0分
其他
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Needs renovation.
Chose this hotel due to price. You get what you pay for. The hotel is in desperate need of a facelift. The room was adequate, but the drwall around the tub was in disrepair, the sink faucet was very loose, and I woke up to ants all over the floor.Card reader on exterior of building did not work on one side. When I went to the front desk to point these things outs, there was no receptionist to be found. I would not stay here again.
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酒店回复: Dear Guest,We’re very sorry to hear about the issues you encountered during your stay. Your feedback regarding the room condition, maintenance, and service is greatly appreciated, and we’ll be addressing these concerns with our team to prevent them from happening again.Sincerely, Hotel Manager
4.0分
商务出差
I liked the room and amenities but strongly disliked bacon and sausage was not part of the breakfast. Checkout should also be at 12 instead of 11.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you enjoyed the room and amenities. We’ll share your comments regarding the breakfast options and checkout time with our team for consideration.Sincerely, Hotel Manager
5.0分
商务出差
The staff are very courteous and ready to answer all questions and resolve any inconvenience you encounter.
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酒店回复: Dear Guest,Thank you for your kind feedback! We’re delighted to hear our staff made your stay welcoming and helpful. We look forward to hosting you again.Sincerely, Hotel Manager
房间很大，但是太不隔音了。隔壁屋的声音完全能听得清楚。整体服务还是不错的，周围商店不少，交通还算方便。
房间很干净 ^^
It was very aggravating trying to find tv channels. There was a guide on the screen but it didn’t identify what channel it was without trying each one.
A cheat sheet with the main networks would be nice. Most place’s I’ve stayed have them.
Starr was great. The door key was hard to get to work. Sink drain was slow. Toilet was loose from the floor. The blow dryer did not work.
The staff was amazing for what they had to work with. The only elevator was literally dying. It took 2 min for the door to open and each time we used it we were questioning whether or not wed get stuck. It struggled through each time though! We were pretty disappointed that the hot tub was out of order also. Couldve used a good soak after a 6 hr drive. The room itself was clean and everything worked well but water pressure was lacking. One of the locks didnt work with a key so you couldnt get in that way. The patio door was unlocked all the time and the other side door you had to manually close or it would remain open.
Comment on elevator works but needs maintenance staff aware (not complaint as much as fyi)
Absolutely Horrible!!
Elevator felt like death trap with flooring peeling up. Room door had been kicked in and never fixed. Free breakfast was a joke, local gas station would be bettrr option. Huger hole in the hallway ceiling, severe water damage had tape/bed texture falling down. No funtional ice machine, tub was filthy, floor looked it had been mopped with muddy water... on and on! I would NOT stay here again if it was free! Booked a 4 night stay, left after 1st night.
Needs renovation.
Chose this hotel due to price. You get what you pay for. The hotel is in desperate need of a facelift. The room was adequate, but the drwall around the tub was in disrepair, the sink faucet was very loose, and I woke up to ants all over the floor.Card reader on exterior of building did not work on one side. When I went to the front desk to point these things outs, there was no receptionist to be found. I would not stay here again.
I liked the room and amenities but strongly disliked bacon and sausage was not part of the breakfast. Checkout should also be at 12 instead of 11.
The staff are very courteous and ready to answer all questions and resolve any inconvenience you encounter.