酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you found the hotel clean, the bed comfortable, and that you enjoyed our breakfast offerings including the waffle station.We apologize for the inconvenience regarding the vending machines and the limited food options outside of breakfast. Your comments are appreciated and will be reviewed with our team to improve the overall experience.Manish
3.0分
家庭亲子
原文
翻译提供方:Google
一切都很好。它正常工作了。两个晚上他们都没打扫。我不知道这是正常的,还是他们根本就没打扫……
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酒店回复: Gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Agradecemos su sincera reseña y nos complace saber que algunos aspectos de su estancia cumplieron con sus expectativas. Al mismo tiempo, entendemos que una calificación de 6/10 significa que hay áreas en las que podemos mejorar. Compartiremos sus comentarios con nuestro equipo para que podamos enfocarnos en mejoras y garantizar una experiencia más placentera para usted y todos nuestros futuros huéspedes.Esperamos darle la bienvenida nuevamente y brindarle una estancia que supere sus expectativas.
4.0分
家庭亲子
原文
翻译提供方:Google
很方便
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酒店回复: Thank you for rating your stay an 8/10. We’re delighted to know you had a positive experience with us and truly appreciate your kind feedback. Hearing that our efforts made your stay enjoyable motivates our team to keep improving.We look forward to welcoming you back soon and making your next visit even more memorable.
3.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Dear Guest,Thank you for your review and for sharing your feedback. We’re glad to know your stay was okay, but we would love the opportunity to provide you with a more enjoyable experience on your next visit. Your comments are important as we work to improve our services.
4.0分
家庭亲子
Was a weird smell in our room, we had to refresh it with spray we bought. Beds were nice, didnt hear any outside noise, and breakfast was good.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the comfortable beds, quiet environment, and our breakfast offerings.We sincerely apologize for the unpleasant smell you encountered in your room. That is not the experience we want for our guests, and we appreciate you bringing it to our attention. We will be addressing this with our housekeeping team to ensure it does not happen again.Thank you once again for your comments. We hope to have the opportunity to welcome you back for an even better stay.
2.0分
其他
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I had a handicap person with me and there needs to be some major changes. The toilet was way too low for people with hip surgeries. You only put a full size bed so low and to the ground only a wheelchair handicap person can use but where is family suppose to stay and take care of their family member. Our phone in the room didn’t work at all. Every time I went to the front desk, I had to ring a bell and wait sometimes it would take five minutes or more before someone would get to me.
The man at the front desk tried to find us the best room for us. He was very considerate and helped all he could.
The ice machine was broke, the bathmat in the shower was very slick for my handicap Friend.
I would say you get what you pay for in this hotel.
It looks like they are trying to remodel, but it doesn’t look like they’re doing it the right way.
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酒店回复: Thank you for taking the time to share your experience with us. We sincerely apologize for the challenges you and your companion faced during your stay, especially considering the additional care and accessibility needs. Your feedback is extremely important.We are truly sorry that the room setup, toilet height, and bed style did not provide the comfort required for someone recovering from hip surgery. Accessibility is a priority for us, and we will be reviewing these concerns with our management team to ensure better accommodations for guests with mobility needs.We also apologize for the issues with the room phone, the wait times at the front desk, the broken ice machine, and the slick bathmat. These inconveniences should not have occurred, and we appreciate you bringing them to our attention so we can address them promptly.At the same time, we’re glad to hear that our front desk associate offered considerate and helpful service. Your recognition of his effort is truly appreciated, and we will make sure he receives your kind words.Thank you again for your honest and detailed feedback. It helps us understand where improvements are needed as we continue our renovation work. We hope you will consider giving us another opportunity to provide you with a more comfortable and improved stay.
位置好,泳池也不错
Good area tampa
我们没法住。一看到房间里有霉味,我们就立马取消了预订。
价格有点贵,而且房间也不太干净。
很好
酒店简洁干净。床很舒服。
早餐是基本的美式,但还算丰盛,有华夫饼机、果汁、面包、牛奶、咖啡和麦片。
除了早餐,没有其他餐食可供选择,而且步行范围内也没有吃饭的地方。自动售货机也坏了。
一切都很好。它正常工作了。两个晚上他们都没打扫。我不知道这是正常的,还是他们根本就没打扫……
很方便
好的
Was a weird smell in our room, we had to refresh it with spray we bought. Beds were nice, didnt hear any outside noise, and breakfast was good.
I had a handicap person with me and there needs to be some major changes. The toilet was way too low for people with hip surgeries. You only put a full size bed so low and to the ground only a wheelchair handicap person can use but where is family suppose to stay and take care of their family member. Our phone in the room didn’t work at all. Every time I went to the front desk, I had to ring a bell and wait sometimes it would take five minutes or more before someone would get to me.
The man at the front desk tried to find us the best room for us. He was very considerate and helped all he could.
The ice machine was broke, the bathmat in the shower was very slick for my handicap Friend.
I would say you get what you pay for in this hotel.
It looks like they are trying to remodel, but it doesn’t look like they’re doing it the right way.