酒店回复: Thank you so much for your feedback, we apologize for any issues you encountered during your stay, we are looking into this issue.
3.0分
商务出差
原文
翻译提供方:Google
装修中
当时正在装修,白天很吵。
淋浴的热水变成了冷水,不太好。
不过,房间干净舒适。
3.0分
其他
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My room had no conditioner or hand soap, but room was clean.
The hot tub smells like dirty towels and the pool is freezing.
The breakfast had no condiments. I was surprised there was not even hot sauce; we are in Yakima.
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酒店回复: Dear Rhonda:Thank you so much for your feedback, we appreciate you taking some of your time to let us know about your stay, we apologize for the issues you experienced while staying with us, the breakfast item and the carpet not being vacuum properly, Thank you again for your feedback!
4.0分
商务出差
All was good for the little time I was in the hotel but their was construction next door and it was a bit loud in the morning.
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酒店回复: Dear Tricia:Thank you for your feedback, we are delighted you had a good stay. We're sorry that experience an issue due to our neighbors.
3.0分
家庭亲子
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Requested to stay on the first or second floor due to being handicapped. Was put in the 3rd floor all the way to the end. In case of fire it stated to use stairs. I can’t walk. Didn’t feel comfortable where they placed us in the hotel.
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酒店回复: Dear Holli:Thank you for your feedback, we really appreciate you taking the time to let us know about your stay. We are so sorry you didn't get a room closer to the lobby, since you check in early on your arrival date we provided you with the one of the available rooms at that moment of your early arrival. I assure you we always do our best to accommodate guests' needs and requests,
5.0分
商务出差
I'd stay here again!
This is a recently renovated property with excellent rooms. The spacious room was spotless and the bed was very comfortable.
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酒店回复: Dear Robynn:thank you so much for the wonderful feedback, we are happy you loved our recently renovated rooms with a modern, clean and crisp look as well as comfortable.
5.0分
商务出差
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Clean room, mostly quiet area-it’s a city so normal noise but not bad. Safe parking. Room had all the amenities, just grab plasticware if you need it for coffee or other things.
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酒店回复: Dear Carrie:Thank you so much for your feedback, we are delighted your stay was a great one and you got to enjoy our beautiful and modern hotel!
这家酒店正在翻新,升级后的设施很棒!房间非常干净,员工也很乐于助人且友好。住一晚的价格很划算,我肯定会再来住的。
即使在酒店装修期间,这仍然是一家非常不错的酒店。
这是我20年来住过的最好的酒店。
一切都非常干净和安静,只有工作人员素质不高,是一名女性,除此之外一切都很棒
装修中
当时正在装修,白天很吵。
淋浴的热水变成了冷水,不太好。
不过,房间干净舒适。
My room had no conditioner or hand soap, but room was clean.
The hot tub smells like dirty towels and the pool is freezing.
The breakfast had no condiments. I was surprised there was not even hot sauce; we are in Yakima.
All was good for the little time I was in the hotel but their was construction next door and it was a bit loud in the morning.
Requested to stay on the first or second floor due to being handicapped. Was put in the 3rd floor all the way to the end. In case of fire it stated to use stairs. I can’t walk. Didn’t feel comfortable where they placed us in the hotel.
I'd stay here again!
This is a recently renovated property with excellent rooms. The spacious room was spotless and the bed was very comfortable.
Clean room, mostly quiet area-it’s a city so normal noise but not bad. Safe parking. Room had all the amenities, just grab plasticware if you need it for coffee or other things.