酒店回复: Dear Paola,Thank you for your kind feedback. We are delighted to know that everything about your stay was excellent. Providing a comfortable and welcoming experience is always our priority, and it is wonderful to hear we met your expectations. We look forward to welcoming you back for another great visit.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
应该改善房间里的气味
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酒店回复: Dear Guest,Thank you for your feedback! We appreciate your suggestion regarding the room smell and will look into ways to enhance the freshness of our accommodations. We hope to provide you with a more pleasant experience on your next visit!Sincerely, Hotel Manager
2.0分
其他
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1rst room was dirty there was poop on toilet
Second room was. Dirty and worn out bathroom
Cigerrette burns on tub. Small tv
Bed uncomfortable
Just overall worn out
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酒店回复: Dear Guest,We appreciate your feedback and regret the inconvenience caused during your stay. Your concerns about cleanliness, maintenance, and room condition have been shared with our housekeeping and management teams for immediate action. We value your input and are committed to improving comfort and quality for a better guest experience. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
家庭亲子
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This is the worst place I've ever stepped foot in, head board falling off the wall holes in the walls above the bed, holes in the walls in the bathroom, bathroom door would not shut, TV didn't work, no phone in the room, but the worst park, was it smelled like human feces, we didn't stay there, left and drove 6 hours home.
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酒店回复: Dear Guest,We regret the unpleasant experience you encountered. Your comments regarding room condition, odour, and maintenance issues have been shared with our housekeeping and management teams for immediate inspection and corrective action. We take this feedback seriously and are working to ensure a cleaner and more comfortable environment for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
商务出差
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Terrible stay! There was black mold in the bathroom. The fridge had leftover drinks so obviously hadn’t been cleaned. The microwave was filthy. Looked like it hadn’t been cleaned ever! Beds were very uncomfortable. We asked for a non-smoking room and the room stunk like smoke. Do not recommend! Especially for the price!
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret the inconvenience caused during your stay. Cleanliness and comfort are priorities, and your comments regarding the bathroom, appliances, and odour have been shared with our housekeeping and maintenance teams for immediate review. Your input helps us make the necessary improvements for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
2.0分
其他
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The front desk staff were incredibly kind and helpful. The rooms need to be updated. There was holes in the walls and the sink had a crack through it. During our stay there were multiple roaches that we saw and had to kill. The beds are old and squeak and the pillows were old and lumpy as well. The fridge had a large amount of freezer ice in it. Just in general, it doesn't seem kept up with very well. We did not eat breakfast there.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We are glad to know you appreciated the kindness and helpfulness of our front desk team. Your observations regarding room condition, furnishings, and maintenance have been noted and shared with our management team for immediate review. We regret the inconvenience caused and assure you that pest control and maintenance measures are regularly in place. Your comments will help us focus on improving guest comfort and overall property upkeep. We hope to welcome you again soon.Sincerely, Hotel Manager
2.0分
家庭亲子
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The pictures and reviews were NOT what was shown in person. The elevator had a smell. The hotel room was so out of date with a small tv and a weird remote. The ac unit was so old looking. No extra blanket in room. Heard of other complaints from other guests also. Sketchy area. Glad we weren’t there just to sleep. Will not stay there again. Take the photos off and put the real pics on the website! Awful!
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret the experience you encountered and appreciate you bringing these details to our attention. Your comments regarding room updates, amenities, and photo accuracy have been shared with our management and maintenance teams for review. We regularly monitor guest feedback to ensure both comfort and transparency in our listings. Your input will help guide future improvements as we continue enhancing our property and guest experience. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
其他
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Auwe!
Apparently I mistakenly reserved it for the week after I needed it so my money is lost I had to scramble to find a place to stay and I didn't need it a week later
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酒店回复: Dear Guest,We regret the inconvenience caused by the reservation date error. As bookings are managed through the selected reservation platform, modifications or refunds depend on their policies. We recommend reaching out to the booking provider for assistance. Your feedback is valued, and we hope to have the opportunity to serve you in the future.Sincerely, Hotel Manager
早餐不错👍
空调有异味，无法调低，噪音很大。维护不太好。枕头很硬
一切都很棒
应该改善房间里的气味
1rst room was dirty there was poop on toilet
Second room was. Dirty and worn out bathroom
Cigerrette burns on tub. Small tv
Bed uncomfortable
Just overall worn out
This is the worst place I've ever stepped foot in, head board falling off the wall holes in the walls above the bed, holes in the walls in the bathroom, bathroom door would not shut, TV didn't work, no phone in the room, but the worst park, was it smelled like human feces, we didn't stay there, left and drove 6 hours home.
Terrible stay! There was black mold in the bathroom. The fridge had leftover drinks so obviously hadn’t been cleaned. The microwave was filthy. Looked like it hadn’t been cleaned ever! Beds were very uncomfortable. We asked for a non-smoking room and the room stunk like smoke. Do not recommend! Especially for the price!
The front desk staff were incredibly kind and helpful. The rooms need to be updated. There was holes in the walls and the sink had a crack through it. During our stay there were multiple roaches that we saw and had to kill. The beds are old and squeak and the pillows were old and lumpy as well. The fridge had a large amount of freezer ice in it. Just in general, it doesn't seem kept up with very well. We did not eat breakfast there.
The pictures and reviews were NOT what was shown in person. The elevator had a smell. The hotel room was so out of date with a small tv and a weird remote. The ac unit was so old looking. No extra blanket in room. Heard of other complaints from other guests also. Sketchy area. Glad we weren’t there just to sleep. Will not stay there again. Take the photos off and put the real pics on the website! Awful!
Auwe!
Apparently I mistakenly reserved it for the week after I needed it so my money is lost I had to scramble to find a place to stay and I didn't need it a week later