The accommodations were perfect! Extremely clean and and we felt safe. The hotel staff couldn’t have been anymore helpful and gracious. I have stayed at Thousand Hills several times and will continue to stay at their properties in the future.
5.0分
情侣出游
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Very clean, staff were very nice. Had a small leak from the air conditioner and staff responded immediately to fix the problem.
Would love to stay again sometime.
2.0分
情侣出游
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What I liked about resort was it was close to everything i wanted to go to.
What I did not like was that the master bedroom had a walkout sliding door with no handle to open and close the blinds. It also did not have a black out curtain so the sunlight is getting thru even when the blinds are closed. So i was up at like 6:30am no sleeping in for me.
It was also noisy you can hear everything above you. The people above me had kids running around and when they used their jacuzzi tub you could also hear it.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed the convenience of our location and that it was close to everything you wanted to do. We’re very sorry, however, for the issues you experienced in the master bedroom and with noise from the unit above. We understand how important rest is, and we’ll be reviewing the blinds, curtains, and noise concerns to see how we can improve this for future guests.Your comments are very helpful to us, and we truly appreciate you taking the time to share both the positives and the areas we can work on. We hope to have the opportunity to welcome you back for a more restful experience.
3.0分
其他
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******* gave wrong info on pools , restraunts, bar at our condo location. The room really stunk bad due to a hot water heater leak, they came in with fans and try to help with the smell but it didn't work
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酒店回复: Thank you for sharing your feedback. We’re very sorry for the inconvenience you experienced during your stay. The issue you mentioned has since been fully addressed, and the unit has been repaired and refreshed for future guests. We truly appreciate your comments and the opportunity to improve, and we hope to welcome you back for a much better experience.
5.0分
家庭亲子
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This place was great! It was such a a comfortable place to stay. We were there for a week and it felt like a home away from home. And we got lucky, the room we stayed in was directly across from one of the pools. I loved having a full kitchen, washer and dryer, and a lovely enclosed patio overlooking the golf course. The kitchen was big and had everything you could ask for including a coffee pot, toaster, and even a blender. And the property is so close to the 76 ***** and all the amazing fun to be had there! It was right around the corner from Fritz's Adventure and about 20 minutes from Silver Dollar City. I also really liked that there wasn't a huge cleaning list to have to do before check out. They just ask that you take out your trash (there is a trash receptacle in front of every building) and start the dishwasher, easy.
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酒店回复: Thank you so much for your fantastic review! We’re delighted to hear that your stay felt like a true home away from home and that you enjoyed the convenient location, full kitchen, washer and dryer, and the enclosed patio overlooking the golf course. It’s great that the condo had everything you needed, and we’re glad you appreciated the simple and easy check-out process. We’re thrilled you made the most of the nearby attractions and the pool right outside your room. We’d love to welcome you back for another wonderful stay!
4.0分
家庭亲子
Plenty of room but the furniture was old and worn out and carpet was very stained. The place could have been more cleaner inside and out.
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酒店回复: Thank you for sharing your feedback with us. We're glad to hear you appreciated the spaciousness of the property, but we're truly sorry to learn that the condition of the furniture and cleanliness didn’t meet your expectations.Please know that we take your comments seriously and are addressing these concerns with our housekeeping and property management teams. Updates to furnishings and deeper cleaning are areas we’re actively working on to improve the overall guest experience.We appreciate you bringing this to our attention and hope we’ll have the opportunity to provide you with a much better stay in the future.
5.0分
其他
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Good but some to be desired
Overall great but upon walking in there was a french fry under the table easy to see. Not a major deal but makes me doubt the effort of cleaning. Everything else went smoothly.
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酒店回复: Thank you for sharing your feedback! We’re glad to hear that overall everything went smoothly during your stay.That said, we sincerely apologize for the oversight with the fry under the table. We understand how small details like that can leave an impression, and we’ll make sure to address this with our housekeeping team. Cleanliness is a top priority for us, and your comments help us improve.We appreciate you choosing to stay with us and hope to have the chance to welcome you back for an even better experience next time!
5.0分
家庭亲子
It was very inviting made me happy to pull up every day to such a well kept property
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酒店回复: Thank you for your kind words! We’re so glad you found the property inviting and well-kept — it’s wonderful to hear it made you happy each day you arrived. We’d love to welcome you back anytime!
4.0分
其他
I have stayed at other Thousand Oaks condos. This one provided limited kitchen provisions such as coffee and Kleenex:
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酒店回复: Thank you for taking the time to share your feedback. We're glad you chose to stay with us again and appreciate your loyalty to Thousand Oaks condos.We’re sorry to hear this unit didn’t meet your expectations in terms of kitchen provisions. While we do provide a starter supply of items like coffee and paper products, we understand how important those small touches can be and will review our stocking standards to ensure more consistency across all units.We value your input and hope to have the opportunity to host you again with an even better experience.
4.0分
其他
Had a great stay. The only negative was that I did not sleep well due to the very soft mattress, which was not adjustable. I'm used to my Select Comfort bed.
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酒店回复: Thank you so much for your kind review! We're glad to hear you had a great stay overall. We appreciate your feedback about the mattress—sleep comfort can definitely vary from guest to guest, especially when you're used to an adjustable bed like a Select Comfort. We'll keep your comments in mind as we continue to look for ways to improve the guest experience. We'd love to welcome you back again soon!
The accommodations were perfect! Extremely clean and and we felt safe. The hotel staff couldn’t have been anymore helpful and gracious. I have stayed at Thousand Hills several times and will continue to stay at their properties in the future.
Very clean, staff were very nice. Had a small leak from the air conditioner and staff responded immediately to fix the problem.
Would love to stay again sometime.
What I liked about resort was it was close to everything i wanted to go to.
What I did not like was that the master bedroom had a walkout sliding door with no handle to open and close the blinds. It also did not have a black out curtain so the sunlight is getting thru even when the blinds are closed. So i was up at like 6:30am no sleeping in for me.
It was also noisy you can hear everything above you. The people above me had kids running around and when they used their jacuzzi tub you could also hear it.
******* gave wrong info on pools , restraunts, bar at our condo location. The room really stunk bad due to a hot water heater leak, they came in with fans and try to help with the smell but it didn't work
This place was great! It was such a a comfortable place to stay. We were there for a week and it felt like a home away from home. And we got lucky, the room we stayed in was directly across from one of the pools. I loved having a full kitchen, washer and dryer, and a lovely enclosed patio overlooking the golf course. The kitchen was big and had everything you could ask for including a coffee pot, toaster, and even a blender. And the property is so close to the 76 ***** and all the amazing fun to be had there! It was right around the corner from Fritz's Adventure and about 20 minutes from Silver Dollar City. I also really liked that there wasn't a huge cleaning list to have to do before check out. They just ask that you take out your trash (there is a trash receptacle in front of every building) and start the dishwasher, easy.
Plenty of room but the furniture was old and worn out and carpet was very stained. The place could have been more cleaner inside and out.
Good but some to be desired
Overall great but upon walking in there was a french fry under the table easy to see. Not a major deal but makes me doubt the effort of cleaning. Everything else went smoothly.
It was very inviting made me happy to pull up every day to such a well kept property
I have stayed at other Thousand Oaks condos. This one provided limited kitchen provisions such as coffee and Kleenex:
Had a great stay. The only negative was that I did not sleep well due to the very soft mattress, which was not adjustable. I'm used to my Select Comfort bed.