酒店回复: Sorry about the situation during your stay.We improved our service and fixed this issue.
1.0分
其他
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Room was dirty, shower curtain moldy, smelt like cig found old underwear by bed, holes in sheets, bathroom door unable close, looked like bullet pellets in wall
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酒店回复: Tonya,Thank you for staying with us.We apologise for the inconvenience caused by your experience. We fixed and improve our service for future customers.Thanks again.
5.0分
其他
The lady who work in the front office She’s very nice lady I hope I see her next bc I’m most definitely stay in this hotel
4.0分
其他
It was good for what it is!! Just slept and took a morning shower!! Water was good and hot!!
酒店回复: Thank you for your support.See you soon again in future.Thanks
4.0分
其他
The room was clean. The only problem was there was no coffee or breakfast like it said there would be.
酒店回复: Thank you for your review.
2.0分
家庭亲子
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It was what you would expect for $50/night. Location and area were exactly what I wanted, staff was fine, room was clean, but needs plenty of maintenance. Bed was so so, linens clean, but very worn. Metal platform for mattress popped like a 50’s oil can everytime we moved. And the floor was wood plank looking vinyl which was mostly not adhered to the floor so it popped whenever walked on. Overall, it was quiet, convenient, and about what I expected for a one night stay.
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酒店回复: Earl,Thank you for your experience sharing with us during your stay.We apologizes for any inconvenience during your stay.we fix this issue and update as soon as possible.Thanks again
4.0分
其他
Within walking distance of Downtown Lubbock and Texas Tech University. An ideal location.
酒店回复: Thanks for your help.We appreciate to your support.
4.0分
商务出差
Room was ok. Shower knob was not attached well. Offered breakfast but didnt bother cause u had to buzz to get the front door open
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酒店回复: Thank you for your review on us.Sorry about the situation of your stay.
5.0分
家庭亲子
Good price for one night. No issues here but one, wish they had more towels out. Other than that it’s fine.
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酒店回复: Christina, Thank you for your review and we care about your suggestions and will follow for you and our future customers.
2.0分
其他
Uninvited pest
Originally checked in and went straight to room, went to sleep and when I woke up and ready to shower, found a huge roach in tub.
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酒店回复: Enrique, Thank you for letting us and care about this matter.Normally we do pest every month and we letting know our pest control service department about this issue.Thanks
需要更好的清洁剂和舒适的床罩和床单，床罩有洞，床单有污渍
Room was dirty, shower curtain moldy, smelt like cig found old underwear by bed, holes in sheets, bathroom door unable close, looked like bullet pellets in wall
The lady who work in the front office She’s very nice lady I hope I see her next bc I’m most definitely stay in this hotel
It was good for what it is!! Just slept and took a morning shower!! Water was good and hot!!
The room was clean. The only problem was there was no coffee or breakfast like it said there would be.
It was what you would expect for $50/night. Location and area were exactly what I wanted, staff was fine, room was clean, but needs plenty of maintenance. Bed was so so, linens clean, but very worn. Metal platform for mattress popped like a 50’s oil can everytime we moved. And the floor was wood plank looking vinyl which was mostly not adhered to the floor so it popped whenever walked on. Overall, it was quiet, convenient, and about what I expected for a one night stay.
Within walking distance of Downtown Lubbock and Texas Tech University. An ideal location.
Room was ok. Shower knob was not attached well. Offered breakfast but didnt bother cause u had to buzz to get the front door open
Good price for one night. No issues here but one, wish they had more towels out. Other than that it’s fine.
Uninvited pest
Originally checked in and went straight to room, went to sleep and when I woke up and ready to shower, found a huge roach in tub.