酒店回复: Dear Mavis, Thank you for posting your feedback and sharing it with fellow travelers. It is nice to read that you thoroughly enjoyed the comforts of our suites and had a comfortable stay overall. Your comments are a pleasure to read and will surely be shared with our team. Thank you again for taking the time to write about your stay at Extended Stay America. We look forward to your return visit.Sincerely,Hotel Management
5.0分
其他
Stayed here for a couple of days for work the staff made me feel like I was family enjoyed the stay and will be back
4.0分
商务出差
Our room was fine and the location was good. Not expecting the Ritz, but we got a good deal.
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酒店回复: Dear Jonathan, Thank you for choosing Extended Stay America! We are glad to hear our accommodations and location met your expectations and that you found value in your stay. Striking a balance between comfort and affordability is something we strive for, and it's great to know it worked well for your visit. It was a pleasure hosting you.We’d love to have you back the next time you’re in the area!Sincerely,Hotel Management
5.0分
商务出差
Very good hotel would definitely recommend to others very clean very friendly very reliable
4.0分
其他
Nice stay.
The hotel is clean and comfortable. The staff was nice. The elevator was a little scary though.
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酒店回复: Dear Guest,Thank you for taking the time to review your stay at Extended Stay America. We're glad to know your visit was pleasant and that you found the hotel clean and comfortable. It's always encouraging to hear that our team made a positive impression, and we appreciate your kind words. Your comment about the elevator is important to us, and we'll make sure it receives the attention it needs to ensure all guests feel at ease during their stay. We look forward to welcoming you back and providing an even better stay next time.Sincerely,Hotel Management
4.0分
其他
The hotel is nice, and the staff is very friendly. The room was good, and the bed was comfortable.
5.0分
情侣出游
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I enjoyed my stay at Extended Stay America Suites. The staff were pleasant and welcoming. The room was clean and the bed slept great. The price was definitely right. The quality of cleanliness was above and beyond. Thank you Extended Stay America Suites, I definitely recommend.
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酒店回复: Dear DesNique,Thank you for the fantastic review of Extended Stay America. We're delighted that you had an enjoyable stay and that our welcoming team, comfortable accommodations, and high standards of cleanliness made for a positive experience. It's great to know you found the price to be a great value as well. Thank you for recommending us to future guests. We hope to see you again soon.Sincerely,Hotel Management
1.0分
情侣出游
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We had a random man trying to enter our hotel room an hour before checkout. He didn’t knock to come in, used a key. Luckily we had the latch locked and he could only open the door just only a few inches but when we said something he slammed the door and ran away. When i told the girl at the front desk about it at checkout, she was rude and had the worst attitude. WILL NOT RECOMMEND!!!!!!!
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酒店回复: Dear Shannon,We’re sorry to hear about the unsettling experience you had before checkout. We want to clarify that the individual was a member of our housekeeping team, authorized to carry a key, and required to knock and announce themselves before entering. We understand how this could have been uncomfortable, and we apologize if there was any miscommunication at the front desk. We will address this matter with our team to ensure better communication and professionalism moving forward. Your feedback drives us to enhance our services continuously, and we look forward to another opportunity to show you our commitment to outstanding experiences.Sincerely,Hotel Management
4.0分
商务出差
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Twelve nights in Mobile
Staff is excellent! If you don’t understand their policies and services offered vs. what services are not offered, you will be disappointed with your stay here. Not your typical hotel. It is intended for extended stays. So your room is not cleaned daily. Dishes, pots, pans, and utensils are free. But you have to get them from the office.
Staff was great and the location is convenient to everything. Price is about right for what you get. Will stay there again.
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酒店回复: Dear Bruce,Thank you for the generous review of Extended Stay America. We’re pleased to hear that you had a positive experience with our staff and the location works well for you. To ensure the cleanliness of our rooms, we keep kitchenware, including dishes, pots, pans, and utensils, at the front desk and provide them upon request. We appreciate your understanding of our extended stay setup and are glad that the price and services met your expectations. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
和家人在这里度过了愉快的时光。酒店位置很好，去高速公路、餐厅、观看游行、购物都很方便，公园也在步行范围内，非常便利。
我发现它非常好而且舒服
Stayed here for a couple of days for work the staff made me feel like I was family enjoyed the stay and will be back
Our room was fine and the location was good. Not expecting the Ritz, but we got a good deal.
Very good hotel would definitely recommend to others very clean very friendly very reliable
Nice stay.
The hotel is clean and comfortable. The staff was nice. The elevator was a little scary though.
The hotel is nice, and the staff is very friendly. The room was good, and the bed was comfortable.
I enjoyed my stay at Extended Stay America Suites. The staff were pleasant and welcoming. The room was clean and the bed slept great. The price was definitely right. The quality of cleanliness was above and beyond. Thank you Extended Stay America Suites, I definitely recommend.
We had a random man trying to enter our hotel room an hour before checkout. He didn’t knock to come in, used a key. Luckily we had the latch locked and he could only open the door just only a few inches but when we said something he slammed the door and ran away. When i told the girl at the front desk about it at checkout, she was rude and had the worst attitude. WILL NOT RECOMMEND!!!!!!!
Twelve nights in Mobile
Staff is excellent! If you don’t understand their policies and services offered vs. what services are not offered, you will be disappointed with your stay here. Not your typical hotel. It is intended for extended stays. So your room is not cleaned daily. Dishes, pots, pans, and utensils are free. But you have to get them from the office.
Staff was great and the location is convenient to everything. Price is about right for what you get. Will stay there again.