酒店回复: Hi Martha,Thank you for taking the time to share your experience with us. We’re glad to hear that you found the room clean and appreciated the refrigerator—it’s important to us that guests feel comfortable during their stay.We also appreciate your honest feedback regarding breakfast. We understand how disappointing it can be to arrive and find certain items missing, like the bread or fruit. Your comments have been noted, and we’ll be reviewing our breakfast service to see how we can improve availability and variety, especially during peak hours.As a budget-friendly motel, we do our best to offer good value while keeping things clean and convenient. Thank you again for staying with us, and we hope to welcome you and your family back in the future.
5.0分
其他
原文
翻译提供方：Google
美好的
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酒店回复: Hi Jeffrey,Thank you for reaching out and sharing your positive feedback. We truly appreciate your kind words and the time you took to provide us with your review.We strive to create a comfortable and welcoming environment for all our guests, so it's wonderful to hear that we succeeded in making your stay enjoyable. Your satisfaction is our utmost priority, and we're thrilled to have contributed to your travel comfort.Once again, thank you for sharing your review, and we look forward to welcoming you back again soon!
2.0分
其他
The room felt like a jail cell. The bathroom had broken sharp tiles and the beds felt like sleeping on the floor.
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酒店回复: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the discomfort you experienced. It’s clear that the condition of your room did not meet the standards we strive to uphold, and we regret that it impacted your stay.We understand that the broken tiles in the bathroom and the poor comfort of the bed were significant issues. Please rest assured that we are already addressing these concerns. Our maintenance team is reviewing the room for necessary repairs, and we are taking steps to ensure that our rooms are up to the high standards our guests expect.We truly appreciate your feedback as it helps us improve our services, and we hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future.If you have any further concerns or would like to discuss your experience, please don’t hesitate to reach out to us directly.
3.0分
商务出差
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Room was good. Clean. Had a lot of trouble with room cards. Had To go back to office on two occasions to get them to work. Total of five trips. Continental breakfast was good first day. Second day was not stocked and out of items. Staff was not concerned about lack of items.
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酒店回复: Dear Valued Guest,Thank you for your feedback and for sharing your experience with us. We're happy to hear that you found your room clean and comfortable. However, we apologize for the inconvenience you experienced with the room key cards. We understand how frustrating it must have been to make multiple trips to the front desk, and we are working to ensure this issue is addressed promptly.We also apologize for the lack of items during breakfast on your second day. We strive to provide a consistent and enjoyable breakfast experience, and we regret that we did not meet your expectations. Your feedback has been shared with our team, and we will ensure better stocking and more attention to the breakfast setup in the future.Thank you again for bringing these matters to our attention, and we hope to have the opportunity to welcome you back with an improved experience.
1.0分
其他
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This room is more of a “pimp” room than a hotel room. There is a corner jacuzzi next to the bed. There’s no such thing as a nonsmoking room so the stench of cigarette smoke is ever present. All in all it was a horrible experience.
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酒店回复: Hello Barry,We appreciate your feedback regarding your recent stay. Your impressions are important to us, and we strive to create a welcoming environment for all guests. The design choices for our rooms may not suit everyone's taste, and we regret to hear that the atmosphere did not meet your expectations. Your comments regarding the smoke smell will be passed along for consideration. Thank you for sharing your thoughts.
2.0分
其他
AC made very loud noice all night. Keys didnt work the door. Breakfast was cereal or make a waffle
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酒店回复: Hello Lee,Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the AC and door keys, as well as the breakfast options. Your comments are important to us and will be shared with the appropriate teams to enhance our services in the future. We hope you will consider staying with us again and give us the opportunity to provide a better experience.
1.0分
其他
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Rooms were trash rooms has an old room smell as well as smelling just like cigarettes the sheets were filthy the chair in there was filthy none of the vacuum amenities work filled up the soap and conditioner and lotion amenities were broke just an overall rip off will never stay here again and I suggest no one else calls for the online shenanigans they misrepresent the room 100%
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酒店回复: Hello Angel,Thank you for your feedback regarding your recent stay. We take all guest comments seriously and are continuously working to improve our services. Your observations about the room conditions will be shared with the appropriate team so they can address the issues you mentioned. We appreciate you taking the time to share your experience, which helps us strive for improvement in the future.
4.0分
情侣出游
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For the price we paid, it was pretty reasonable. The lady at the lobby was helpful and multitasked between the front desk and the breakfast area. You get a fridge, microwave, a comfy bed and a hot shower. That’s all we needed.
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酒店回复: Hello Eleonora,Thank you for sharing your feedback! We're glad to hear that you found the staff helpful and enjoyed the amenities provided. It's wonderful that the comfortable bed, fridge, and microwave met your needs during your stay. We appreciate your comments and hope to welcome you back on your next visit to continue providing you with a positive experience.
3.0分
其他
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This guess was on me but somehow we had a smoking room and it was nothing like the pictures online and smelled of smoke awful. Breakfast was a joke by 8am there was nothing left. Juice machine didn’t work food selection very limited. Staff was nice but I rented the room based on the reviews on this site almost all being 8 or 10 but I noticed today the same person seems to have made a few to bump up the score.
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酒店回复: Hello Craig,Thank you for your feedback regarding your recent stay. We appreciate your insights on the room's condition and breakfast offerings, as they help us understand areas for improvement. It is unfortunate that your experience did not align with your expectations, and we take guest satisfaction seriously. We encourage you to reach out to management directly to discuss your concerns further. Your feedback plays a crucial role in enhancing the guest experience.
4.0分
其他
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The rooms were very clean and well maintained, was able to park right in front of our door, the front desk lady was very kind, the breakfast was decent but get there early for more options, and was close to everything we wanted to do!
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酒店回复: Hello Jennifer,Thank you for your feedback! We're delighted to hear that you appreciated the cleanliness of your room, the convenience of parking, and the kindness of our front desk staff. It's great to know our location suited your travel needs as well. We appreciate your tip about breakfast timing, and we hope to welcome you back for another enjoyable stay in the future!
干净，但老旧。这是一家廉价汽车旅馆。如果你不想花太多钱，就别指望太多。早餐有咖啡、华夫饼、煮鸡蛋，没有水果。我们早上8点到，面包卖完了。我问了，他们说没有。还有土豆、香肠和热饼干。
至少房间很干净，还有冰箱。
~Mar和家人
美好的
The room felt like a jail cell. The bathroom had broken sharp tiles and the beds felt like sleeping on the floor.
Room was good. Clean. Had a lot of trouble with room cards. Had To go back to office on two occasions to get them to work. Total of five trips. Continental breakfast was good first day. Second day was not stocked and out of items. Staff was not concerned about lack of items.
This room is more of a “pimp” room than a hotel room. There is a corner jacuzzi next to the bed. There’s no such thing as a nonsmoking room so the stench of cigarette smoke is ever present. All in all it was a horrible experience.
AC made very loud noice all night. Keys didnt work the door. Breakfast was cereal or make a waffle
Rooms were trash rooms has an old room smell as well as smelling just like cigarettes the sheets were filthy the chair in there was filthy none of the vacuum amenities work filled up the soap and conditioner and lotion amenities were broke just an overall rip off will never stay here again and I suggest no one else calls for the online shenanigans they misrepresent the room 100%
For the price we paid, it was pretty reasonable. The lady at the lobby was helpful and multitasked between the front desk and the breakfast area. You get a fridge, microwave, a comfy bed and a hot shower. That’s all we needed.
This guess was on me but somehow we had a smoking room and it was nothing like the pictures online and smelled of smoke awful. Breakfast was a joke by 8am there was nothing left. Juice machine didn’t work food selection very limited. Staff was nice but I rented the room based on the reviews on this site almost all being 8 or 10 but I noticed today the same person seems to have made a few to bump up the score.
The rooms were very clean and well maintained, was able to park right in front of our door, the front desk lady was very kind, the breakfast was decent but get there early for more options, and was close to everything we wanted to do!