酒店回复: How can we ever thank you for sharing your fantastic 5-star review with us? Your feedback truly brightens our day, and we can't wait to welcome you back. We hope to see you very soon!
酒店回复: Thank you for your review and for choosing our resort for your stay. We're delighted that you had a good experience, and we appreciate your valuable feedback. We hope to see you again soon!
Vintage building with free self-laundry, on site restaurant, but very small "kitchenettes"--actually a wet bar. Clean rooms, hallways not so much.
4.0分
其他
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The pool was closed upon arrival and remained closed the entire stay. Every day when I would ask about the pool at the desk, I was told "Hopefully tomorrow". I saw men collecting pool water on 2 occasions, which makes me believe that the closure was the fault of the Wyndham so that is even more upsetting. We never received an apology or explanation. For reference, there is an outdoor pool with a view of the ocean. When they closed the pool, they also closed the pool area so there wasn't anywhere to even sit outside.
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酒店回复: We appreciate you taking the time to share your experience with us. Your feedback holds significant value for us, and we will be sure to relay it to our resort management team.
2.0分
家庭亲子
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We brought our whole family to Jamestown, a wonderful island where we have lived and loved. The Bay Voyages great location and promise of a pool, a nice grilling area and kitchen in the rooms helped to make our selection.As close as three days before our arrival, the concierge was reassuring my concerns about the very limited kitchen facilities (only a microwave and Mini fridge) by telling as about the nice grilling options and outside area to eat . Imagine our disappointment when we arrived to discover the pool had been closed for 10 days. And what is absolutely senseless, the grill is located in the pool area and they would not allow us to enter and grill under any circumstances (we offered to sign waiver stating we would not go in the pool but would only grill). We were given the option of driving over the Newport Bridge (a hefty toll) in order to use their associated property which really didn’t appeal or work for us as we have a number of little children with us and transportation isn’t easy or fun. They kept promising the pool would open the next day but we arrived on Sunday and are now being to do the best hope is an opening some time Friday. So no pool, grill or outside area whatsoever to enjoy the nice weather and view. We were given a measly $60 coupon for shops in Jamestown which supposedly work at every store but don’t and certainly don’t buy much for 8 people. So overall we are not happy although we are manage to make then list of things and have fun, no thanks to the Bay Voyage. We feel the management should have alerted all guests before arrival about the pool/grill situation and they should be making the grill and outside area available and they should have offered us at least one complimentary dinner at their restaurant since I had planned to grill every night since the kitchen if so limited and now we are having to go out and the cost of this vacation has increased significantly.
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酒店回复: We appreciate you taking the time to share your experience with us. We strive to make our guests feel comfortable during their stay, and we regret that this was not your experience. Your feedback holds significant value for us, and we will be sure to relay it to our resort management team.
4.0分
其他
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Enjoyed our stay! Great view!
Enjoy our stay - had room on the third floor, no balcony, but a great view of the bay. The staff was very welcoming and friendly. There was a problem with the pool so we could not use it. That did not bother us since we spent most of our time in Newport. One minor problem - only mirror was in the bathroom. Also no TV available in the workout room.
5.0分
家庭亲子
Our room was lovely with a beautiful view. The staff went out of their way to accommodate us, especially Brianna. Thank you for a lovely week!
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酒店回复: Thank you for your review and for choosing our resort for your stay. We're delighted that you had a good experience, and we appreciate your valuable feedback. We hope to see you again soon!
5.0分
其他
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We accidentally stumbled upon this resort in February, 2024 and just HAD to come back. It is beautifully situated at the base of the Newport/Jamestown bridge in a very peaceful location with wonderful walks around State Parks on the coast and a short drive to beautiful Narragansett Beach, and a few minutes over the bridge and you're in Newport with their quaint shops, impressive Mansions and exhiliarating Cliff Walk. My only wish is that they had at least some rooms with a King size bed (Queen size only) and a kitchen. However, each room does have a good size pull out couch in addition to the Queen size bed and there is a fridge/microwave/coffee maker and great restaurants nearby. Would come back a million times!!
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酒店回复: Thank you for brightening our day with your wonderful 5-star review of your recent visit. We're delighted to know that your experience was exceptional and that you found something truly special during your stay. Your feedback helps us continue to create outstanding experiences for our guests. We can't wait to welcome you back for more unforgettable moments.
5.0分
其他
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This was the perfect location for a nice romantic getaway. The resort was clean, the staff was friendly, and the location was great with quick access over to Newport. The restaurant had the best clam chowder and all the restaurants that we ate at all week long.
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酒店回复: Thank you for sharing your review of your recent 5-star stay with us. We're so pleased to hear that you had a terrific experience during your visit. We look forward to welcoming you back again soon!
每个人都很友好热情。从抵达时的问候到退房，一切都很完美。我们的房间很干净，比预期的要大一些，布局合理，家具也不错，床也很舒服。我们确实能看到街景，有树木、灌木丛和一两栋房子，但还不错。我们大部分时间都在外面探索周边环境，所以对景色不太在意。
我们住得很愉快，计划了很多有趣的一日游，而且距离酒店都比较近。工作人员非常友好，乐于助人。这是岛上唯一一家自1900年以来就存在的酒店，所以它的状态不会太好。记住这一点。我们的房间面积很大，设施齐全。只是地毯需要一些改进。入住期间，我们还能听到邻居的声音。虽然对我们来说这不是什么大问题，但还是想提一下。
每个人都非常热情好客，乐于助人。尤其是维修工，他简直太棒了！便利设施、清洁度和住宿条件也都很棒！我很乐意再次入住，强烈推荐！
Vintage building with free self-laundry, on site restaurant, but very small "kitchenettes"--actually a wet bar. Clean rooms, hallways not so much.
The pool was closed upon arrival and remained closed the entire stay. Every day when I would ask about the pool at the desk, I was told "Hopefully tomorrow". I saw men collecting pool water on 2 occasions, which makes me believe that the closure was the fault of the Wyndham so that is even more upsetting. We never received an apology or explanation. For reference, there is an outdoor pool with a view of the ocean. When they closed the pool, they also closed the pool area so there wasn't anywhere to even sit outside.
We brought our whole family to Jamestown, a wonderful island where we have lived and loved. The Bay Voyages great location and promise of a pool, a nice grilling area and kitchen in the rooms helped to make our selection.As close as three days before our arrival, the concierge was reassuring my concerns about the very limited kitchen facilities (only a microwave and Mini fridge) by telling as about the nice grilling options and outside area to eat . Imagine our disappointment when we arrived to discover the pool had been closed for 10 days. And what is absolutely senseless, the grill is located in the pool area and they would not allow us to enter and grill under any circumstances (we offered to sign waiver stating we would not go in the pool but would only grill). We were given the option of driving over the Newport Bridge (a hefty toll) in order to use their associated property which really didn’t appeal or work for us as we have a number of little children with us and transportation isn’t easy or fun. They kept promising the pool would open the next day but we arrived on Sunday and are now being to do the best hope is an opening some time Friday. So no pool, grill or outside area whatsoever to enjoy the nice weather and view. We were given a measly $60 coupon for shops in Jamestown which supposedly work at every store but don’t and certainly don’t buy much for 8 people. So overall we are not happy although we are manage to make then list of things and have fun, no thanks to the Bay Voyage. We feel the management should have alerted all guests before arrival about the pool/grill situation and they should be making the grill and outside area available and they should have offered us at least one complimentary dinner at their restaurant since I had planned to grill every night since the kitchen if so limited and now we are having to go out and the cost of this vacation has increased significantly.
Enjoyed our stay! Great view!
Enjoy our stay - had room on the third floor, no balcony, but a great view of the bay. The staff was very welcoming and friendly. There was a problem with the pool so we could not use it. That did not bother us since we spent most of our time in Newport. One minor problem - only mirror was in the bathroom. Also no TV available in the workout room.
Our room was lovely with a beautiful view. The staff went out of their way to accommodate us, especially Brianna. Thank you for a lovely week!
We accidentally stumbled upon this resort in February, 2024 and just HAD to come back. It is beautifully situated at the base of the Newport/Jamestown bridge in a very peaceful location with wonderful walks around State Parks on the coast and a short drive to beautiful Narragansett Beach, and a few minutes over the bridge and you're in Newport with their quaint shops, impressive Mansions and exhiliarating Cliff Walk. My only wish is that they had at least some rooms with a King size bed (Queen size only) and a kitchen. However, each room does have a good size pull out couch in addition to the Queen size bed and there is a fridge/microwave/coffee maker and great restaurants nearby. Would come back a million times!!
This was the perfect location for a nice romantic getaway. The resort was clean, the staff was friendly, and the location was great with quick access over to Newport. The restaurant had the best clam chowder and all the restaurants that we ate at all week long.