The room given was horrible and a SMOKING ROOM. I didn’t know hotels still offer smoking rooms, horrible. The smell in the room was pretty bad and was barely able to sleep. The bathtub and bathroom was super old and in need of change. Bad experience overall. Hotel is in bad shape.
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酒店回复: Hello Santiago,Thank you for sharing your feedback regarding your recent stay. We understand the importance of a comfortable environment and take all guest comments into consideration. Your concerns about room conditions will be passed on to the appropriate team for review. We appreciate your input, as it helps us improve the experience for future guests. Thank you again for your feedback.
1.0分
情侣出游
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Room was awful!!!
Arrived at night at the hotel so when we turned on light in the room the first who welcomed us was a cockroach, which was crawling on top of the bed comforter. Toilet seemed like cleaners just sprayed disinfecting spray on the seat but don’t clean inside toilet very gross. Definitely that’s what you get for not looking at other reviews before booking. And overpriced for one night $150
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酒店回复: Hello Martha,Thank you for taking the time to share your feedback. We strive to provide a comfortable environment for our guests, and it’s disappointing to hear that your experience did not meet expectations. Your comments regarding cleanliness will be addressed with the appropriate team to ensure our standards are upheld. We appreciate your insights and hope you will allow us the opportunity to serve you better in the future.
3.0分
家庭亲子
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Pros: rooms have been upgraded and were clean enough.
Cons: toiletries offered were bare minimum. When we ran out of toilet paper and requested another roll, the hotel said they have no more toilet paper.
To have to worry about whether or not I’m going to have enough tp to wipe my bum reminded me of COVID days.
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酒店回复: Hello Chris,Thank you for taking the time to share your thoughts. We appreciate your positive remarks about the room upgrades and cleanliness. We understand that having adequate toiletries is essential for a comfortable stay, and your feedback regarding this matter has been noted. We strive for excellence and hope to provide a more fulfilling experience for our guests in the future. Your insights are invaluable as we continue to improve our services.
3.0分
商务出差
Staff was courteous. Bathroom needs updating. Grounds look like they need attention. Bed was comfortable. No coffee maker in the room.
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酒店回复: Hello Kathy,Thank you for sharing your feedback. We're glad to hear you found our staff courteous and enjoyed the comfort of the bed. Your comments regarding the bathroom, grounds, and lack of a coffee maker will be noted for future improvements. We aim to provide a pleasant experience and appreciate your insights as they help us enhance our services for future guests. We hope you consider staying with us again.
4.0分
其他
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There was remodeling going on but it didn't wake me up too early. New mattress in room was really comfortable. I got a room in the back and it was quiet. Just don't expect much in the way of breakfast. Got a tiny muffin and a glass of OJ.
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酒店回复: Hello Douglas,Thank you for sharing your feedback. We're glad to hear that you enjoyed the comfort of your new mattress and the quiet environment. We appreciate your comments regarding breakfast, as we continuously seek ways to enhance our guests' experience. Your insights are valuable, and we hope you'll consider staying with us again in the future for an even better overall experience.
2.0分
其他
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Staff was nice enough. Shower had no hot water. Air conditioner fan sounded like it had a roll of quarters emptied into it. Room had a musky smell to it. Honestly, it was better than I expected for one of the cheapest hotels in town during the FSU vs VT game. It served its purpose, a place to sleep, but I doubt I’ll do it again.
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酒店回复: Hello Philip,Thank you for sharing your feedback with us. We're glad to hear that our staff met your expectations and that you found the accommodation suitable for your needs during a busy event. Your comments regarding the shower, air conditioning, and room condition have been noted and will be addressed with our team. We appreciate you taking the time to let us know about your experience, as it helps us improve for future guests. We hope you had a memorable time at the game.
3.0分
商务出差
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Checkin was decent. I had a hard time finding the room with minimal help no maps or directions on where like the ice machines or anything like that. The motel is under a lot of renovation so I’m sure it will be nice when it’s done, but it’s definitely a construction zone around here right now.
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酒店回复: Hello Ryan,Thank you for your feedback regarding your recent stay. We appreciate your understanding as we work through renovations to enhance the guest experience. We recognize that navigation can be challenging during this time, and your input will help us improve our support for future guests. We hope to welcome you back to see the finished improvements once completed.
1.0分
其他
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Filthy rooms.Mold in sink and showers. Left after 1 night...hotel refused to credit our 2nd and 3rd night even though we told them with 1 hour of arrival we were checking out early due to conditions
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酒店回复: Hello James,We appreciate you sharing your feedback regarding your recent stay. Cleanliness is a top priority, and we take comments like yours seriously. While I understand your concerns, please reach out to management directly to address your situation. They will be in the best position to discuss your experience further. Thank you for your input as it helps us improve our services for future guests.
5.0分
家庭亲子
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I went to this place because my son had a soccer game. I saw some negative reviews, but I booked it anyway. It's an excellent place to stay, the rooms are clean, the breakfast is excellent, and the customer service is excellent. If I could give it more than five stars, I would. I would definitely stay here again whenever I return to Tallahassee.
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酒店回复: Hello Zully,Thank you for sharing your positive experience with us. We're thrilled to hear that you and your son enjoyed your stay, and that our clean rooms, excellent breakfast, and customer service met your expectations. It's wonderful to know you would stay with us again during your future visits to Tallahassee. We look forward to welcoming you back soon!
我在这里住了一晚。因为没有享用包含的早餐，所以不知道早餐怎么样。而且天气太冷，没法去游泳池。不过，泳池区域看起来很漂亮。房间里，床看起来很干净，但地板看起来像是没打扫过。淋浴几乎不能用。淋浴间的墙壁上好像长了黑霉，浴缸有些地方生锈了。电视遥控器很黏，可能从来没清洁过。总的来说，如果你只是想找个便宜的地方睡觉，这里还算可以。
The room given was horrible and a SMOKING ROOM. I didn’t know hotels still offer smoking rooms, horrible. The smell in the room was pretty bad and was barely able to sleep. The bathtub and bathroom was super old and in need of change. Bad experience overall. Hotel is in bad shape.
Room was awful!!!
Arrived at night at the hotel so when we turned on light in the room the first who welcomed us was a cockroach, which was crawling on top of the bed comforter. Toilet seemed like cleaners just sprayed disinfecting spray on the seat but don’t clean inside toilet very gross. Definitely that’s what you get for not looking at other reviews before booking. And overpriced for one night $150
Pros: rooms have been upgraded and were clean enough.
Cons: toiletries offered were bare minimum. When we ran out of toilet paper and requested another roll, the hotel said they have no more toilet paper.
To have to worry about whether or not I’m going to have enough tp to wipe my bum reminded me of COVID days.
Staff was courteous. Bathroom needs updating. Grounds look like they need attention. Bed was comfortable. No coffee maker in the room.
There was remodeling going on but it didn't wake me up too early. New mattress in room was really comfortable. I got a room in the back and it was quiet. Just don't expect much in the way of breakfast. Got a tiny muffin and a glass of OJ.
Staff was nice enough. Shower had no hot water. Air conditioner fan sounded like it had a roll of quarters emptied into it. Room had a musky smell to it. Honestly, it was better than I expected for one of the cheapest hotels in town during the FSU vs VT game. It served its purpose, a place to sleep, but I doubt I’ll do it again.
Checkin was decent. I had a hard time finding the room with minimal help no maps or directions on where like the ice machines or anything like that. The motel is under a lot of renovation so I’m sure it will be nice when it’s done, but it’s definitely a construction zone around here right now.
Filthy rooms.Mold in sink and showers. Left after 1 night...hotel refused to credit our 2nd and 3rd night even though we told them with 1 hour of arrival we were checking out early due to conditions
I went to this place because my son had a soccer game. I saw some negative reviews, but I booked it anyway. It's an excellent place to stay, the rooms are clean, the breakfast is excellent, and the customer service is excellent. If I could give it more than five stars, I would. I would definitely stay here again whenever I return to Tallahassee.