I never stayed at the hotel, every room they switched me to was dirty or the balcony doors was left open and could not lock. I been
展开
酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear about the experience you described and will be reviewing this carefully with our team. Cleanliness and security are very important to us, and your comments will help us make the necessary improvements.
1.0分
家庭亲子
展开
Check in was horrible. Was charged more than the $100 hold, which has still not been put back on my card used. Once checked in, we couldn’t sleep bc of doors slamming, which caused dogs in rooms around us to bark, kids running up and down the halls and people yelling. Impossible to sleep. We ended up just leaving and driving home. Overall wasn’t a Baymont type hotel at all and we were very disappointed.
展开
酒店回复: Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience, as guest comfort is always our priority. Please know that our team works hard to maintain a welcoming environment, and we will review your concerns carefully. While occasional noise can occur due to other guests, we do our best to address it promptly when reported. Regarding the deposit hold, it is a standard policy and is always released back by the bank within the appropriate timeframe. We appreciate your comments and will continue to improve so future guests have a more enjoyable stay.
1.0分
其他
展开
The place did not even have lights in the room. Shower and tub were filthy dirty. The whole room was dirty sheets look like they’ve been changed or washed despicable.
展开
酒店回复: Thank you for sharing your feedback. We are very sorry to hear that your experience did not meet your expectations. Our housekeeping and maintenance teams follow strict standards to ensure rooms are clean and fully functional, and we wish these concerns had been reported during your stay so we could have promptly addressed them.We appreciate your comments and will review them with our team to continue improving the guest experience.
1.0分
其他
展开
Don't Stay
There were bugs, mattresses were lumpy, no remote for TV. Not enough towels or wash cloths, when I went to get some they ended up being all stained, room smelled, slide and glass door barely worked. Some rooms had chairs outside and some didn't. Sketchy at night.
展开
酒店回复: Thank you for sharing your feedback. We’re very sorry to hear that your stay did not meet expectations. Please know that our property follows a regular pest control schedule for all rooms and outdoor areas to ensure a clean and safe environment. Our housekeeping and maintenance teams work hard to provide clean, comfortable rooms, and we wish these concerns had been brought to our attention during your stay so we could have addressed them immediately.We appreciate your comments and will review them with our team to continue improving the guest experience.
2.0分
其他
Comfort? The pull out couch bed had no mattress!
Too many thoughts about how bad the stay was. Never again. NO, NO, NO, just god NO!
展开
酒店回复: Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet expectations. Our staff works hard to ensure all rooms are properly prepared for guests, including sofa beds and bedding, and we wish any concerns had been brought to our attention during your stay so we could have addressed them immediately.We appreciate your comments and will share them with our team to continue improving the guest experience.
1.0分
商务出差
展开
My family and I were unable stay there because upon arrival we were asked to pay an extra fee and I only had it in cash and the gentleman didn't want to accept my cash.
I had checked all fine print before arriving for extra fees and supposedly there was non.
From appearances things could use an update and did not look lile pictures on line when I nooked my reservation. Definitely was not happy having to look for another place last minute.
展开
酒店回复: Thank you for sharing your feedback. We’re sorry your experience did not meet expectations. Please note that our standard check-in time is 3:00 PM, and an early check-in fee applies for arrivals prior to that time. Our staff follows this policy to ensure a smooth check-in process for all guests.We appreciate your comments and will share them with our team as we continue working to provide a comfortable and welcoming experience for everyone.
别住那儿。
没错，价格是便宜。但除非你能忍受墙壁、踢脚线、毛巾和家具上的污渍，否则千万别住。进门就别指望安全了，只有一把普通的锁，没有防盗锁。早餐别迟到，所有东西都摆放得整整齐齐。真后悔当时没拍照。
这家酒店既不安全也不干净，请另寻他处。
这家酒店糟糕透顶，肮脏不堪，而且非常不安全。房间很脏，走廊和停车场也很脏。我感觉很不安全。房间甚至连门链都没有。千万不要住这里，另找一家酒店吧。
房间极其脏乱，地板上到处都是黑乎乎的污渍，天花板漏水，水整晚都滴到我的脸上和床上。我醒来时，一脚踩进地板上的水坑里滑倒了。
没什么可抱怨的，一分钱一分货。我对酒店、早餐、泳池和服务人员都很满意。
酒店比较老旧，房间也算不上干净……但还算够用。
I never stayed at the hotel, every room they switched me to was dirty or the balcony doors was left open and could not lock. I been
Check in was horrible. Was charged more than the $100 hold, which has still not been put back on my card used. Once checked in, we couldn’t sleep bc of doors slamming, which caused dogs in rooms around us to bark, kids running up and down the halls and people yelling. Impossible to sleep. We ended up just leaving and driving home. Overall wasn’t a Baymont type hotel at all and we were very disappointed.
The place did not even have lights in the room. Shower and tub were filthy dirty. The whole room was dirty sheets look like they’ve been changed or washed despicable.
Don't Stay
There were bugs, mattresses were lumpy, no remote for TV. Not enough towels or wash cloths, when I went to get some they ended up being all stained, room smelled, slide and glass door barely worked. Some rooms had chairs outside and some didn't. Sketchy at night.
Comfort? The pull out couch bed had no mattress!
Too many thoughts about how bad the stay was. Never again. NO, NO, NO, just god NO!
My family and I were unable stay there because upon arrival we were asked to pay an extra fee and I only had it in cash and the gentleman didn't want to accept my cash.
I had checked all fine print before arriving for extra fees and supposedly there was non.
From appearances things could use an update and did not look lile pictures on line when I nooked my reservation. Definitely was not happy having to look for another place last minute.