酒店回复: Hello Jose,Lamentamos que su experiencia no haya sido la esperada. La presencia de personas en la vía pública es un desafío que enfrentan muchas ciudades. Apreciamos que haya compartido su opinión, ya que nos ayuda a entender mejor las percepciones de nuestros huéspedes sobre la comunidad. Su feedback es valioso para mejorar la experiencia de futuros visitantes en nuestra propiedad y en la zona.
3.0分
其他
原文
翻译提供方:Google
美好的
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酒店回复: Dear Guest,We appreciate you sharing your score. It’s helpful to see which parts of your stay worked well and which ones could use a bit more attention. We’re always working toward making each visit more consistent and comfortable. We’d be glad to welcome you back if you decide to return.
1.0分
其他
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Horrible, they stuck me in the back where sex workers roamed, no lighting, i asked for a downstairs room and they said not available, didn't stay, dropped off the key after the loud music snd strange people outside at 3am. Dirty room, dirtier sheets and towels, room chair was filthy, missing furniture, the bathroom shower handle to turn on water was broken and sitting in dirty tub. They honestly didn't care about me being a paying customer 😒
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酒店回复: Dear Guest,Thanks for sharing what happened, we can imagine how upsetting and uncomfortable that experience must have been. We understand how important it is to feel safe, welcomed, and taken care of, and it’s clear we fell short on several points, from the room condition to the environment around your area. We truly appreciate you pointing these out so we can address them properly with our team. We hope you’ll consider giving us another chance in the future so we can offer a much better stay.
1.0分
商务出差
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I booked a non smoking room, but room was full of pot smell, no WiFi even after multiple times told the receptionist, no hot water. This is so terrible experience, I’ll never book a motel again in bayonet / Wyndham
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酒店回复: Dear Guest,It is completely unacceptable that you were placed in a room smelling of smoke when you specifically booked non-smoking, and I sincerely apologize for the inconvenience caused by the lack of both reliable Wi-Fi and hot water. We understand these are basic necessities, and we regret that our team failed to resolve these issues for you, making your stay terrible.
1.0分
其他
Worst ever i have ever stayed . Cleanliness is so poor, used one towel was kept in restroom and broken soap..Showe
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酒店回复: Dear Guest,That sounds like a really disappointing experience, and we are sorry to hear that the cleanliness standards were so poor during your stay. Finding a used towel and broken soap is absolutely unacceptable, and we truly apologize for that oversight. We are immediately speaking with our housekeeping team to address these issues and ensure our standards are met for every guest.
清洁工
我们住过的最差的Baymount, 简直是扎招牌的酒店:房间的床头灯没有灯泡,没有垃圾篓,冲水马桶冲不掉,空调是坏的 还没有厚毯子 最后找工作人员去其他房间“搜罗”了2张厚毯子 半夜还是被冻醒了;
还有最重要的一点,房间的味道很难闻,刚进门有很重的香水味,等到晚上香水味散掉了 原本的难闻的味道就出来了,那味道啊 让人难以入睡!!!!
房间完全没有Wi-Fi
这次出差遇到的 最最差的酒店!
需要翻新/改造
位置很好,进出都很脏,非常吓人,而且很危险,5分钟后就离开了,开车回家一整晚,你应该把这家汽车旅馆从你的应用程序中删掉。
拉伯克市需要看看这个位置,我没时间拍照,就跑回家了,零星。
还行,不算太糟。
许多无家可归的人
美好的
Horrible, they stuck me in the back where sex workers roamed, no lighting, i asked for a downstairs room and they said not available, didn't stay, dropped off the key after the loud music snd strange people outside at 3am. Dirty room, dirtier sheets and towels, room chair was filthy, missing furniture, the bathroom shower handle to turn on water was broken and sitting in dirty tub. They honestly didn't care about me being a paying customer 😒
I booked a non smoking room, but room was full of pot smell, no WiFi even after multiple times told the receptionist, no hot water. This is so terrible experience, I’ll never book a motel again in bayonet / Wyndham
Worst ever i have ever stayed . Cleanliness is so poor, used one towel was kept in restroom and broken soap..Showe