酒店回复: Dear Guest,Thank you for staying with us and for taking the time to share your experience. We’re glad to have had you as our guest. We’re truly sorry to hear that there was no hot water during your stay. We will address this issue immediately to prevent it from happening again.Sincerely,Hotel Manager
2.0分
其他
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The hotel is very old. The first room I was given I had nearly everything removed from it. There was a bed. It was a hard wooden chair, pushed up to a desk with a TV on it. If you sat there, you would have no desk to use because the TV takes up the space. The curtains were replaced by some very cheap tiny blinds that did not cover the window. It was a first floor room about 6 feet away from cars with the sidewalk in front of your door. I refused to stay in that room because it made me uncomfortable that people could literally see in the window. I was able to get another room with curtains upstairs, not the easiest thing for me to navigate. This room had an actual table and chair. There appeared to be blood on the inside of the door and some nasty stuff on the floor along with moldy looking peeling baseboards. I took a lot of pictures just in case the hotel decided to keep my extra hundred dollar deposit.There is busy roads on two sides and I did not go to sleep until well after two in the morning from all the noise. I slept less than four hours and had to keep a commitment on Saturday, for which I could barely stay awake, followed by 3 hour drive. I had to stop at a rest area and get some sleep in my car. The staff was very friendly, the bed appeared clean but you couldn’t pay me to stay there again.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We’re very sorry for the multiple issues you experienced with room condition, noise, and overall comfort. This is far below our standards, and we take your concerns seriously. Your comments will be reviewed immediately to address cleanliness, safety, and guest satisfaction for future stays.Sincerely, Hotel Manager
2.0分
商务出差
They should provide actual continental breakfast not finger saturated in sugar food, old fruits, expired yogurt!
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize that the breakfast did not meet your expectations. Your comments regarding food quality and freshness are taken seriously, and we’ll review them with our team to ensure improvements are made for future guests.Sincerely,Hotel Manager
1.0分
情侣出游
This is an ancient property held together with tape, super glue and a fourteenth layer of grout. Disgusting.
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酒店回复: Dear GuestWe are sorry to hear that your experience did not meet expectations. Your feedback is important and will be used to address maintenance and improvement areas. Our team is committed to enhancing the property and guest experience, and we hope to provide a more comfortable stay in the future.SincerelyHotel Manager
1.0分
家庭亲子
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Checked in around midnight, made it up to the room 121 with luggage and kids. The room was difficult to find, 400s were the ground floor and 100s were second floor. The only positive thing about the room was the beds were clean. That's all that I cared about at that time. The room had a very strong musty/moldy smell upon entering. Strong enough that I developed a headache from just being in there after an hour. The room was nothing like the pictures posted online. The door's deadbolt had been ripped off, the window to the outside was partially open. I did not feel very comfortable or safe with those to start off with. There was no screen on the window and it could be opened and closed from the outside. The bathroom floors had staining along the floor and tile baseboard. Towels had visible hair on it. The shower was in working order but there was paint and caulking dripped into the tub. There was an attempt at painting but it was very poorly done and there was painters tape still on parts of the baseboard. Parts of the baseboard rubber was falling off the walls. There was loose electrical from the AC unit that I got my foot caught on when I was getting out of bed. Lampshades were yellowed, cracked and stained. Dirty headboard, holes in the furniture and just an overall dingy and dated room. The next morning my kids and I had the waffles at the breakfast station and we were feeling ill within the hour. The entry, check-in, breakfast area was clean in appearance.
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酒店回复: Dear GuestThank you for sharing such detailed feedback. I am truly sorry for the condition of the room and the discomfort it caused you and your family. The musty smell, safety concerns, cleanliness issues, poor maintenance, and loose electrical wiring are unacceptable. It is also concerning to hear that you felt unwell after breakfast. This is far from the experience we want for any guest. Your comments will be reviewed with urgency, and we hope for the opportunity to provide a safer, cleaner, and more comfortable stay in the future.SincerelyHotel Manager
即使深夜入住，服务也非常友好。
愉快的住宿体验，管理也很到位。
除了早餐以外，其他一切都还不错。菜单上的选择不多。
他们需要改善浴缸状况，或者更换浴缸。我们一大群人，大家的普遍评价就是如此。浴缸看起来不干净，泡起来也不舒服。
房间没有打扫干净，而且有股难闻的气味。
没有热水
The hotel is very old. The first room I was given I had nearly everything removed from it. There was a bed. It was a hard wooden chair, pushed up to a desk with a TV on it. If you sat there, you would have no desk to use because the TV takes up the space. The curtains were replaced by some very cheap tiny blinds that did not cover the window. It was a first floor room about 6 feet away from cars with the sidewalk in front of your door. I refused to stay in that room because it made me uncomfortable that people could literally see in the window. I was able to get another room with curtains upstairs, not the easiest thing for me to navigate. This room had an actual table and chair. There appeared to be blood on the inside of the door and some nasty stuff on the floor along with moldy looking peeling baseboards. I took a lot of pictures just in case the hotel decided to keep my extra hundred dollar deposit.There is busy roads on two sides and I did not go to sleep until well after two in the morning from all the noise. I slept less than four hours and had to keep a commitment on Saturday, for which I could barely stay awake, followed by 3 hour drive. I had to stop at a rest area and get some sleep in my car. The staff was very friendly, the bed appeared clean but you couldn’t pay me to stay there again.
They should provide actual continental breakfast not finger saturated in sugar food, old fruits, expired yogurt!
This is an ancient property held together with tape, super glue and a fourteenth layer of grout. Disgusting.
Checked in around midnight, made it up to the room 121 with luggage and kids. The room was difficult to find, 400s were the ground floor and 100s were second floor. The only positive thing about the room was the beds were clean. That's all that I cared about at that time. The room had a very strong musty/moldy smell upon entering. Strong enough that I developed a headache from just being in there after an hour. The room was nothing like the pictures posted online. The door's deadbolt had been ripped off, the window to the outside was partially open. I did not feel very comfortable or safe with those to start off with. There was no screen on the window and it could be opened and closed from the outside. The bathroom floors had staining along the floor and tile baseboard. Towels had visible hair on it. The shower was in working order but there was paint and caulking dripped into the tub. There was an attempt at painting but it was very poorly done and there was painters tape still on parts of the baseboard. Parts of the baseboard rubber was falling off the walls. There was loose electrical from the AC unit that I got my foot caught on when I was getting out of bed. Lampshades were yellowed, cracked and stained. Dirty headboard, holes in the furniture and just an overall dingy and dated room. The next morning my kids and I had the waffles at the breakfast station and we were feeling ill within the hour. The entry, check-in, breakfast area was clean in appearance.