Someone with access to the room went in and pooped in the toilet and didn’t flush. All happened while we were gone all day
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酒店回复: Dear Guest,Thank you for bringing this to our attention. We sincerely apologize for this unacceptable incident and any discomfort it caused. We will investigate immediately and reinforce our security and housekeeping procedures to ensure the safety and cleanliness of all guest rooms.Sincerely,Hotel Manager
1.0分
其他
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The room had potential, but not entirely clean and filled with bugs. The area just seemed like it needed care. Staff was nice and polite but not professional in appearance. I would not stay here again.
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酒店回复: Dear Guest,Thank you for your feedback. We’re sorry to hear about the cleanliness and pest issues you experienced, as well as your concerns regarding the property’s upkeep. We appreciate your kind words about our staff and will address your comments with our team to improve our standards.Sincerely,Hotel Manager
1.0分
其他
Just a one night stay and won't do it again. I delt very unsafe. The rooms need to be cleaned and painted
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re very sorry to hear you felt unsafe and that the room did not meet cleanliness and maintenance expectations. Your comments are taken seriously, and we will address these issues to improve the experience for future guests.Sincerely,Hotel Manager
4.0分
情侣出游
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The property has no real issues, but it needs a little TLC. The room looked “cleaned, “ but there were stains on the walls and hair on the bathroom floor. The shower floor is stained, making it look dirty and unkempt. Breakfast was okay; diligent staff constantly refilling, making sure we didn’t run out…. A nice, comfortable bed was all I needed for the weekend, so I have no complaints there.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found the bed comfortable and appreciated our diligent staff. We sincerely apologize for the cleanliness issues with the room and bathroom and will address them to ensure a better experience for future guests.Sincerely,Hotel Manager
3.0分
其他
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Very nice personnel, but the hotel is older, room interiors are worn. The floor didn't feel clean. All rooms are by exterior entry, which isn't obvious in the picture. Pool was clean and nice.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you enjoyed our friendly staff and clean pool. We apologize for the worn room interiors, floor cleanliness, and any confusion about room access. Your comments are important, and we’ll use them to improve the guest experience.Sincerely,Hotel Manager
1.0分
家庭亲子
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Rooms were absolutely nasty. Walls were disgusting-splattered with who knows what. Floors...everything was so gross. We booked this hotel months in advance based on website images and location. Because the city was sold out we didn't have the option to leave upon checkin. I sanitized the touch point surfaces and felt horrified to have to stay. It was a $69/night hotel not $270. Fraudulent rate hike because of the event in town to boot. I would NEVER recommend this hotel.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologize for the condition of the room and the discomfort it caused during your stay. Your feedback regarding cleanliness and pricing is taken very seriously, and we will address these issues with our team to prevent similar situations in the future.Sincerely,Hotel Manager
2.0分
其他
Staff is very friendly. We left early after seeing a cockroach on the floor. The property is very outdated.
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酒店回复: Dear Guest,Thank you for recognizing our friendly staff. We sincerely apologize for the issue you encountered with cleanliness and the property’s condition. This is not the experience we want for our guests, and we will address these concerns immediately. We appreciate your feedback and hope to improve your next stay.Sincerely,Hotel Manager
即使深夜入住，服务也非常友好。
愉快的住宿体验，管理也很到位。
他们需要改善浴缸状况，或者更换浴缸。我们一大群人，大家的普遍评价就是如此。浴缸看起来不干净，泡起来也不舒服。
Someone with access to the room went in and pooped in the toilet and didn’t flush. All happened while we were gone all day
The room had potential, but not entirely clean and filled with bugs. The area just seemed like it needed care. Staff was nice and polite but not professional in appearance. I would not stay here again.
Just a one night stay and won't do it again. I delt very unsafe. The rooms need to be cleaned and painted
The property has no real issues, but it needs a little TLC. The room looked “cleaned, “ but there were stains on the walls and hair on the bathroom floor. The shower floor is stained, making it look dirty and unkempt. Breakfast was okay; diligent staff constantly refilling, making sure we didn’t run out…. A nice, comfortable bed was all I needed for the weekend, so I have no complaints there.
Very nice personnel, but the hotel is older, room interiors are worn. The floor didn't feel clean. All rooms are by exterior entry, which isn't obvious in the picture. Pool was clean and nice.
Rooms were absolutely nasty. Walls were disgusting-splattered with who knows what. Floors...everything was so gross. We booked this hotel months in advance based on website images and location. Because the city was sold out we didn't have the option to leave upon checkin. I sanitized the touch point surfaces and felt horrified to have to stay. It was a $69/night hotel not $270. Fraudulent rate hike because of the event in town to boot. I would NEVER recommend this hotel.
Staff is very friendly. We left early after seeing a cockroach on the floor. The property is very outdated.