The AC was a little annoying as it would not keep a fan going steady but rather cycled off and on such that we found disruptive for sleep, but otherwise we had very satisfactory rooms. Staff was friendly and attentive. Rooms were clean and breakfast was good, altho we would have appreciated some low carb options.
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酒店回复: Thank you so much for your perfect rating and valuable feedback! We're thrilled to hear that you found your rooms satisfactory and that you appreciated our friendly, attentive staff and the cleanliness of the rooms. We're also glad you enjoyed the breakfast.We apologize for the inconvenience caused by the AC cycling. We understand how disruptive that can be to sleep, and we'll have our maintenance team look into it to see if we can adjust the settings for a more consistent airflow.We appreciate your suggestion regarding low-carb breakfast options. We're always looking for ways to enhance our breakfast offerings to accommodate different dietary needs, and we'll definitely take that into consideration.We hope to have the pleasure of welcoming you back again soon!
3.0分
其他
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Not what we expected according to pictures. Very old furniture, small tv and mattress on a frame that wasn’t comfortable. We were put at the very far end of the property away from everyone else, don’t know why. Where were the updated rooms? Not going back
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酒店回复: I'm truly sorry to hear that your stay did not meet your expectations. We aim to provide an experience that aligns with the images and descriptions you see, and it's disappointing to learn that we fell short. I understand your concerns regarding the furniture, TV size, and mattress comfort, as well as your placement at the far end of the property.We're always working to improve our guest experience, and your feedback is invaluable in that process. I want to assure you that we take your comments seriously and will be addressing these issues with our team to ensure we're providing the best possible accommodations for all our guests.While I understand your decision not to return, I hope you might consider giving us another chance in the future to show you the improvements we're making. Thank you for taking the time to share your thoughts with us.
4.0分
其他
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The hotel is on the main drag, but we did not hear any road noise. The water is HOT which makes for a good shower. Housekeeping emptied our trash and brought us more towels while we were out. We had a loveseat in our Deluxe King room. We appreciated the extra seating. It is an older hotel with no frills which accounts for the reasonable price.
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酒店回复: Thank you for your positive review! We're glad you enjoyed the quiet atmosphere, hot showers, and extra seating in our Deluxe King room. We appreciate you noting our value for the price and hope to welcome you back soon!
4.0分
其他
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The rims in the main building are getting worn. While the size is good, furnishings and floors need redone. Breakfast is good unless you are looking for low carb. They offer very little for you. Staff is friendly. We stay here because they allow pets.
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酒店回复: Thank you for your feedback! We're glad you appreciate our pet-friendly policy and friendly staff. We're noting your comments about the room conditions and breakfast options. We are continuously working to improve our guest experience, and your input is valuable!
2.0分
商务出差
Had problems with dogs barking throughout the night in rooms near mine.
This happened through both nights of my stay.
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酒店回复: We're sorry to hear about the noise issues during your stay. We'll address this with our pet policy to ensure a more peaceful environment for all guests. Thanks for bringing this to our attention.
3.0分
其他
Hotel was clean n staff was friendly and helpful. Air conditioning didnt work good, room was real humid, bed needs new mattress..
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酒店回复: Thanks for your feedback! We're glad you found our staff friendly and the hotel clean. We're sorry to hear about the AC, humidity, and mattress issues. We'll look into those right away to improve the guest experience.
4.0分
朋友出游
Wasnt aware of the room having wifi. Would have used it. All in all was a nice stay. Included breakfast and staff were great
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酒店回复: Thanks for the great review! I'm happy to hear you enjoyed the included breakfast and found the staff helpful. Sorry you didn't know about the Wi-Fi—we'll make sure that's clearer during check-in next time. Hope to see you again!
5.0分
其他
The only problem we had was working the HVAC unit. I didn't think it was important enough to bother the desk at 12am
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酒店回复: Thanks so much for the perfect rating! I'm really glad you had such a great experience overall. Sorry about the trouble with the HVAC unit—we'll definitely look into making the controls easier to use. Hope to see you again soon!
5.0分
情侣出游
sign says come as a guest and leave like family it is exactly right very friendly staff central location good breakfast
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酒店回复: Thank you so much for your kind words! We're so glad you felt like family during your stay and enjoyed our friendly staff, central location, and breakfast. We strive to make every guest feel welcome and at home, so it's wonderful to hear we succeeded. We hope to see you again soon!
我们选择这家酒店是因为价格和地理位置。我们没想到早上醒来会发现马桶水管爆裂，把我们所有的衣服都弄湿了。他们确实给了我们一个塑料袋来装湿衣服，但却没有提出哪怕是部分退款的建议。
The AC was a little annoying as it would not keep a fan going steady but rather cycled off and on such that we found disruptive for sleep, but otherwise we had very satisfactory rooms. Staff was friendly and attentive. Rooms were clean and breakfast was good, altho we would have appreciated some low carb options.
Not what we expected according to pictures. Very old furniture, small tv and mattress on a frame that wasn’t comfortable. We were put at the very far end of the property away from everyone else, don’t know why. Where were the updated rooms? Not going back
The hotel is on the main drag, but we did not hear any road noise. The water is HOT which makes for a good shower. Housekeeping emptied our trash and brought us more towels while we were out. We had a loveseat in our Deluxe King room. We appreciated the extra seating. It is an older hotel with no frills which accounts for the reasonable price.
The rims in the main building are getting worn. While the size is good, furnishings and floors need redone. Breakfast is good unless you are looking for low carb. They offer very little for you. Staff is friendly. We stay here because they allow pets.
Had problems with dogs barking throughout the night in rooms near mine.
This happened through both nights of my stay.
Hotel was clean n staff was friendly and helpful. Air conditioning didnt work good, room was real humid, bed needs new mattress..
Wasnt aware of the room having wifi. Would have used it. All in all was a nice stay. Included breakfast and staff were great
The only problem we had was working the HVAC unit. I didn't think it was important enough to bother the desk at 12am
sign says come as a guest and leave like family it is exactly right very friendly staff central location good breakfast