We usually stay at roadway Inn every time we come to Muskegon. This time they did not have a lower level room for us, which we are handicapOther than the struggle of getting up and down the stairs, the room was clean, but the beds was not comfortable. I wish this hotel had a elevator that would’ve brought my rating up.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
3.0分
家庭亲子
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Absolutely no reason for a restaurant with an attached bar to close at 10 pm on the weekend of bike week. I “thought” I could return to my hotel/motel at a reasonable time to enjoy the amenities. I was hungry and thirsty. But unfortunately I went to bed. Spent zero $$$ and got a great nights sleep. Then enjoyed a great breakfast the next morning in the restaurant.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
3.0分
家庭亲子
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Property was fairly clean but some lamps & racks were needing to be replaced. Beds were fairly comfortable. Hallway was noisy with people slamming doors & someone knocking on our door.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
2.0分
其他
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Will not be back here...!!!
Check in was great. When I go to the room the door would hardly open. The outside around the entry door had all sorts of trash around it and the security door wasn't closed. It did not close tightly at all making it a huge security issue. A handle on the drawers was off. The A/C worked great. There were no cups in the room to get a drink. The first day there was almost no hot water in the shower and the shower handle has just about fallen off.. I have stayed here a number of times in the past and it was much nicer. In the future I will have to find another place to stay. This place needs a lot of work and clean up. Way over priced for the accomodations...!!!
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酒店回复: Dear kevin, Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future
4.0分
其他
Older hotel that is run down a bit, but great price and good nights sleep … so it was everything we needed.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
3.0分
其他
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A place to sleep
Place to sleep is about it. Bed was the best part of the stay. No coffee machine to make a morning brew. No breakfast offered. Bathroom door wouldn't close
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
4.0分
其他
The bathrooms had no vents that were working and it got steamy, the tv did not work direct TV.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
4.0分
情侣出游
Helpful and friendly staff. Good, clean place to stay. Would definitely stay there again
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
2.0分
其他
It's ok for sleeping; run down--kinda dirty. Convenient location though.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
5.0分
其他
Very clean with a comfortable bed. Staff was helpful. Nice room.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
We usually stay at roadway Inn every time we come to Muskegon. This time they did not have a lower level room for us, which we are handicapOther than the struggle of getting up and down the stairs, the room was clean, but the beds was not comfortable. I wish this hotel had a elevator that would’ve brought my rating up.
Absolutely no reason for a restaurant with an attached bar to close at 10 pm on the weekend of bike week. I “thought” I could return to my hotel/motel at a reasonable time to enjoy the amenities. I was hungry and thirsty. But unfortunately I went to bed. Spent zero $$$ and got a great nights sleep. Then enjoyed a great breakfast the next morning in the restaurant.
Property was fairly clean but some lamps & racks were needing to be replaced. Beds were fairly comfortable. Hallway was noisy with people slamming doors & someone knocking on our door.
Will not be back here...!!!
Check in was great. When I go to the room the door would hardly open. The outside around the entry door had all sorts of trash around it and the security door wasn't closed. It did not close tightly at all making it a huge security issue. A handle on the drawers was off. The A/C worked great. There were no cups in the room to get a drink. The first day there was almost no hot water in the shower and the shower handle has just about fallen off.. I have stayed here a number of times in the past and it was much nicer. In the future I will have to find another place to stay. This place needs a lot of work and clean up. Way over priced for the accomodations...!!!
Older hotel that is run down a bit, but great price and good nights sleep … so it was everything we needed.
A place to sleep
Place to sleep is about it. Bed was the best part of the stay. No coffee machine to make a morning brew. No breakfast offered. Bathroom door wouldn't close
The bathrooms had no vents that were working and it got steamy, the tv did not work direct TV.
Helpful and friendly staff. Good, clean place to stay. Would definitely stay there again
It's ok for sleeping; run down--kinda dirty. Convenient location though.
Very clean with a comfortable bed. Staff was helpful. Nice room.