酒店回复: Hello Aurore, Nous vous remercions d'avoir partagé votre expérience. Nous regrettons que votre séjour n'ait pas été à la hauteur de vos attentes en matière de propreté et de tranquillité. Vos commentaires sont précieux et seront transmis aux équipes concernées pour améliorer nos standards. Nos chambres peuvent varier en fonction de leur emplacement, et nous sommes désolés d’apprendre que cela a affecté votre confort. Nous espérons que vous trouverez un hébergement qui vous convient mieux lors de vos prochains voyages.
1.0分
其他
原文
翻译提供方：Google
坏的
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酒店回复: Hello dani,We appreciate you taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments are valuable and will be shared with our management team for further consideration. Thank you for bringing this to our attention, as we strive to improve our guest experience. We hope you might consider giving us another chance in the future, as we aim to provide a better visit.
1.0分
其他
Our stay here was very awful. Stay away. Dirty. Staff didn’t seem to care at all. Pictures are very misleading on the website. Stay at your own risk!!
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酒店回复: Hello Rebecca,We appreciate your feedback and take your concerns seriously. Cleanliness is a priority for us, and we are committed to maintaining high standards for our guests. Your comments regarding our staff are noted, and we will ensure they are addressed with management to enhance the overall guest experience. We encourage you to share more specific details with our management team directly, as your insight is invaluable in helping us improve. Thank you for taking the time to share your experience.
5.0分
家庭亲子
I had no problems with the property. The pool could have been a little more cleaner out doors
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酒店回复: Hello Andre,Thank you for your feedback regarding the cleanliness of the outdoor pool. We appreciate your comments as they help us maintain our standards for all guests. We hope you enjoyed the other amenities and had a pleasant stay overall. Your insights will be shared with the relevant team members to ensure continued improvement in our offerings. We look forward to welcoming you back in the future.
3.0分
其他
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the only thing about my stay was that I had to constantly ask for towels the bathroom floor was not clean and there was no blankets on the bed had to go to front desk every time i needed towels and the dirty towels were never picked up out of room i was told just to throw them in the hall someone will pick them up sooner or later never will stay in this hotel again
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酒店回复: Hello Sheila, Thank you for sharing your feedback. We take guest comments seriously and will review your concerns about towel service and room cleanliness with our team to improve future stays. Your experience is important to us, and we appreciate you bringing these issues to our attention. We hope you give us another opportunity to provide a better experience in the future.
2.0分
其他
Room was Not cleaned properly when arrived. Carpet Full of dust and bathroom floor was sticky and litter box not emptied
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酒店回复: Hello Kai, Thank you for sharing your feedback regarding your recent stay. We understand the importance of cleanliness and take your comments seriously. Our housekeeping team strives to maintain high standards, and your insights will be addressed. We appreciate you bringing this to our attention as we aim to enhance our guests' experiences in the future. We hope to have the opportunity to welcome you back and provide a more enjoyable stay.
2.0分
家庭亲子
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No elevator! We had a person in our family with a broken leg so imagine going up and down for that person.
Rooms are old and bathroom is really dirty, really disappointed with the stay.
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酒店回复: Hello Asma,Thank you for sharing your feedback. We appreciate your comments regarding accessibility and the condition of your room. Your insights are valuable as they help us understand areas where we can improve. We know how important these aspects are to our guests and will ensure your feedback reaches the appropriate team for consideration. Your satisfaction is important to us, and we hope to provide a better experience in the future.
2.0分
家庭亲子
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Location was great. Other than that- the property REEKED like **** and we had small children with us that we didn’t want smelling like that as well.
Our tub didn’t look clean, our floor wasn’t vacuumed, our dresser had crumbs & was dirty inside.
Overall disappointing for the cost.
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酒店回复: Hello Iris,Thank you for sharing your feedback regarding your recent stay. We're glad to hear you appreciated the hotel's location. Your concerns about the cleanliness issues are noted, as maintaining a comfortable environment for all guests is important to us. We will ensure your comments are shared with the relevant team members for review and continuous improvement. Your input is valuable to us as we strive to enhance our guests' experiences in the future.
房间很干净，但为什么非要用那么多清洁剂？整个房间都弥漫着一股类似 Ajax 洗涤剂的味道。
周围很近的商店
避免
脏乱。灰尘堆积在角落里。我发现地板上有一根炸薯条，浴室里有橡皮筋和灰尘，还有头发。一条毛巾上沾满了灰尘。
房间可以俯瞰泳池，仿佛置身于水中。拉开窗帘，你就能和人们一起。所以晚上10点（泳池关闭）之前都非常吵。
对法国人来说，这里和丽笙酒店完全不一样。
这是一家汽车旅馆。
坏的
Our stay here was very awful. Stay away. Dirty. Staff didn’t seem to care at all. Pictures are very misleading on the website. Stay at your own risk!!
I had no problems with the property. The pool could have been a little more cleaner out doors
the only thing about my stay was that I had to constantly ask for towels the bathroom floor was not clean and there was no blankets on the bed had to go to front desk every time i needed towels and the dirty towels were never picked up out of room i was told just to throw them in the hall someone will pick them up sooner or later never will stay in this hotel again
Room was Not cleaned properly when arrived. Carpet Full of dust and bathroom floor was sticky and litter box not emptied
No elevator! We had a person in our family with a broken leg so imagine going up and down for that person.
Rooms are old and bathroom is really dirty, really disappointed with the stay.
Location was great. Other than that- the property REEKED like **** and we had small children with us that we didn’t want smelling like that as well.
Our tub didn’t look clean, our floor wasn’t vacuumed, our dresser had crumbs & was dirty inside.
Overall disappointing for the cost.