酒店回复: Dear Stephanie,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
酒店回复: Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Guest Relation Manager
酒店回复: Dear Benjamin,Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
酒店回复: Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our motel for failing to meet your expectations. I have shared your feedback with the housekeeping supervisor and maintenance person to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to us.Kind regards,Guest Relation Manager
1.0分
家庭亲子
原文
翻译提供方：Google
我们在浴室里发现了用过的卫生棉条/卫生巾 :(
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酒店回复: Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our motel for failing to meet your expectations. I have shared your feedback with the housekeeping supervisor and maintenance person to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to us.Kind regards,Guest Relation Manager
5.0分
其他
Stayed at this hotel several times for short business trip. Great location, great staff and great value!
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酒店回复: Dear Steve,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.
5.0分
商务出差
Loved it
A well maintained older property that's just more comfortable than the cookie cutter hotels being built today.
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酒店回复: Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they encourage me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Guest Relation Manager
3.0分
其他
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For a motel, it's really nice. I liked it. I would stay again in the future. But the customer service wasn't the best. The man wasn't friendly; he practically snatched my credit card out of my hand without explaining why. I had to ask him why he needed my credit card.
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酒店回复: Dear Manuel,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!We apologize for what you may have thought was a wrong interaction from our customer service side. Sometimes things could be misinterpret.
有早餐，房间干净，性价比高
酒店干净，还算不错，就是WiFi信号很差，苹果手机基本没有信号 只能用手机流量！！！！！
不像其他评论说的那么糟糕。我的住宿体验还不错。干净安静，基本设施齐全，冰箱、微波炉、吹风机和洗漱用品都很不错。床很舒服，配有简单的床单/毯子组合。需要注意的是，这是一家充满历史和怀旧气息的老汽车旅馆，所以你不会找到任何现代或奢华的设施。地理位置优越，所有地方都在5-10分钟路程内。对于两晚的住宿来说，价格还算实惠。
在埃尔科住宿期间，住宿体验始终如一
我们在埃尔科雷鸟汽车旅馆的房间一如既往地干净整洁。这家汽车旅馆维护得非常周到，入住体验始终如一。唯一的小缺点是欧陆式早餐略显不足。除了微波炉加热的早餐三明治外，其他食物都加了糖或甜味剂。请为不能吃糖或甜味剂的客人提供无糖燕麦片和/或麦片。谢谢。
工作人员很棒！他们非常友好、善解人意、乐于助人。我把预订搞砸了。我以为我订了两晚而不是一晚，这完全是我的错。他们没有赶我走，而是让我以稍高的价格预订了一晚，并且保留了原来的房间。而且一切都通过电话解决了，他们真是太周到了。
位置有点吵，但这就是埃尔科的性格。这里有点吵闹。
地毯上大片污渍，床头板还固定在墙上（虽然第二张床已经没有了），窗帘撕破了，冰箱里还留着别人的食物，马桶盖也磨损了，浴缸里还有头发。如果*******想看的话，我有这些照片。
我们在浴室里发现了用过的卫生棉条/卫生巾 :(
Stayed at this hotel several times for short business trip. Great location, great staff and great value!
Loved it
A well maintained older property that's just more comfortable than the cookie cutter hotels being built today.
For a motel, it's really nice. I liked it. I would stay again in the future. But the customer service wasn't the best. The man wasn't friendly; he practically snatched my credit card out of my hand without explaining why. I had to ask him why he needed my credit card.