酒店回复: Thank you for taking the time to participate in our online survey about your recent experience at Days Inn. We are pleased to know that you enjoyed your stay and appreciate your feedback. Each survey response is taken seriously, and we are committed to enhancing the quality of our guests' experiences. We truly value your business and look forward to welcoming you back in the future. Your input helps us continue to strive for excellence in service.
5.0分
家庭亲子
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Check in was smooth, I was able to do most of it online before we arrived making our time at the desk just long enough to grab the key.. love the pool and two separate hot tubs for adults and kids, as well as the adult only hours. Overall quiet. Breakfast is great!
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酒店回复: Hi there, Thank you for taking the time to leave us your feedback. We always appreciate hearing from our valued guests. It's very refreshing reading first hand accounts of our services being utilized and appreciated, and that our staff is providing stellar service. We will share this feedback with our team and let them know how much you enjoyed your stay. Please come see us again the next time you're in the Marquette area! We're happy to host you. Cheers,
3.0分
其他
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Girl at front desk was very friendly, she seemed stressed about something but didn’t specify into any details. Kept it professional, but knew we were locals so I think there was a more relaxed welcome because of that.
The room is awkward, you walk in to the bathroom sink when you open the door. Beds aren’t the best, but I’ve been in worse.
We went to the pool right away, and the pool is extremely cloudy and the bottom has visible dirt and ick on the bottom. The children’s spa hot tub seems okay, water is clear and tiling is old but doesn’t seem too dirty.
The adult hot tub is also very cloudy and the whole area needs to be torn apart and remodeled since it has visible old mold stains on the wood.
Will continue with more details and photos on my final review.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that our front desk team provided a friendly and welcoming experience, and we appreciate your understanding during what may have been a busy time for them.We’re truly sorry to learn that aspects of your stay did not meet expectations. Your comments about the room layout, bedding comfort, and especially the condition of our pool and hot tub areas are very important to us. Cleanliness and safety are top priorities, and we take concerns like cloudy water and visible dirt seriously. We will be addressing these issues immediately with our maintenance team to ensure the facilities meet the standards our guests deserve.We also appreciate your observations about the spa area and its need for updates. Feedback like yours helps us prioritize improvements, and we’ll be reviewing renovation plans for these spaces.Thank you again for bringing this to our attention.
4.0分
家庭亲子
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We enjoyed our time here. The hotel isn't fancy but it has been redone, rooms were clean and the value very good. The only thing I'd suggest for management is to consider the toilet height as I was with my 92 year old dad and the toilet is quite near to the ground. I assume however they have accessible rooms. The staff were nice and were responsive!
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酒店回复: Thank you for sharing your experience with us! We're glad to hear you enjoyed your stay, found the rooms clean, and felt you received a great value. We also appreciate your kind words about our staff, we’ll be sure to pass them along.Thank you as well for your feedback regarding toilet height. We do offer accessible rooms designed with higher toilets and additional mobility features, and we’re happy to assist with those whenever needed. Your suggestion is very helpful as we continue looking for ways to improve our guests’ comfort.We hope to welcome you and your father back again soon!
5.0分
其他
The room & hotel in general are very clean, I appreciate that! The bathroom tile caulking could be replaced though. Great Staff!
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酒店回复: Thank you so much for your kind words! We're glad to hear you appreciated the cleanliness of the room and hotel — our team works hard to maintain high standards, and it's wonderful to see that recognized. We're also grateful for your note about the bathroom tile caulking; feedback like this helps us stay on top of the details, and we've shared it with our maintenance team for follow-up. And thank you for the shoutout to our staff — they’ll be thrilled to hear it! We hope to welcome you back again soon.
4.0分
情侣出游
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Properly was safe, convenient and clean. The breakfast was continental the lady working the breakfast area kept everything clean and made sure no one was touching food, but using the utensils.
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酒店回复: Thank you for your kind feedback! We're so glad to hear you found the property safe, convenient, and clean. It's also wonderful to know you enjoyed our continental breakfast and appreciated the cleanliness and care in the breakfast area. We'll be sure to pass along your kind words to Kim — she truly is a valued member of our team and will be thrilled to hear she made a positive impression. We hope to welcome you back again soon!
3.0分
情侣出游
Basic room, on the small side. Noisy in the hallway in the evening and back of the hotel early in the morning.
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酒店回复: Thank you for taking the time to share your feedback. We're sorry to hear that your stay was impacted by noise both in the hallway during the evening and from the back of the hotel in the morning. We understand how important a quiet environment is for a restful experience, and we’ll be looking into ways to minimize disruptions for our guests. We also appreciate your comments about the room, and will keep your feedback in mind as we continue to improve. We hope to have the opportunity to welcome you again for a more comfortable and relaxing stay.
4.0分
其他
The hotel was clean. The staff was great. They had a decent breakfast. The air conditioner in the room was a little loud.
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酒店回复: Thank you for taking the time to participate in our online survey about your recent experience at Days Inn. We are pleased to know that you enjoyed your stay and appreciate your feedback. Each survey response is taken seriously, and we are committed to enhancing the quality of our guests' experiences.We truly value your business and look forward to welcoming you back in the future. Your input helps us continue to strive for excellence in service.
5.0分
其他
Staff was very friendly snd greeted me as soon as I walked in. Areas are very clean and lots of dining options nearby
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you felt welcomed by our team and that you enjoyed the cleanliness of our property and the nearby dining options. Providing a friendly and comfortable experience is what we strive for, and it's great to know we made a positive impression.We truly appreciate you taking the time to share your feedback and hope to welcome you back again soon!
5.0分
其他
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Dani keep the breakfast area SO tidy. She was buzzing around cleaning, straightening, wiping down tables, and refreshing everything. Best kept breakfast area I’ve seen in a long time!
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that Dani made such a positive impression during your stay. She takes great pride in keeping the breakfast area spotless and welcoming, and your kind words mean a lot to her and the entire team.We’ll be sure to pass along your compliments to Dani. She’ll be delighted to know her hard work was noticed and appreciated!Thanks again for staying with us, and we hope to welcome you back soon.
无障碍
Check in was smooth, I was able to do most of it online before we arrived making our time at the desk just long enough to grab the key.. love the pool and two separate hot tubs for adults and kids, as well as the adult only hours. Overall quiet. Breakfast is great!
Girl at front desk was very friendly, she seemed stressed about something but didn’t specify into any details. Kept it professional, but knew we were locals so I think there was a more relaxed welcome because of that.
The room is awkward, you walk in to the bathroom sink when you open the door. Beds aren’t the best, but I’ve been in worse.
We went to the pool right away, and the pool is extremely cloudy and the bottom has visible dirt and ick on the bottom. The children’s spa hot tub seems okay, water is clear and tiling is old but doesn’t seem too dirty.
The adult hot tub is also very cloudy and the whole area needs to be torn apart and remodeled since it has visible old mold stains on the wood.
Will continue with more details and photos on my final review.
We enjoyed our time here. The hotel isn't fancy but it has been redone, rooms were clean and the value very good. The only thing I'd suggest for management is to consider the toilet height as I was with my 92 year old dad and the toilet is quite near to the ground. I assume however they have accessible rooms. The staff were nice and were responsive!
The room & hotel in general are very clean, I appreciate that! The bathroom tile caulking could be replaced though. Great Staff!
Properly was safe, convenient and clean. The breakfast was continental the lady working the breakfast area kept everything clean and made sure no one was touching food, but using the utensils.
Basic room, on the small side. Noisy in the hallway in the evening and back of the hotel early in the morning.
The hotel was clean. The staff was great. They had a decent breakfast. The air conditioner in the room was a little loud.
Staff was very friendly snd greeted me as soon as I walked in. Areas are very clean and lots of dining options nearby
Dani keep the breakfast area SO tidy. She was buzzing around cleaning, straightening, wiping down tables, and refreshing everything. Best kept breakfast area I’ve seen in a long time!