酒店回复: Dear Brehmy,We’re really sorry to hear about your experience and appreciate you pointing this out. It's disappointing to know that the hallway and blanket odors affected your stay, and we completely understand how that could be off-putting. You deserve a fresh, welcoming environment from the moment you walk in, and it sounds like we missed the mark. We’ll definitely take this to heart and follow up with our housekeeping and maintenance teams to make sure these areas are addressed. Thank you again for bringing this to our attention — it helps us do better.
1.0分
其他
原文
翻译提供方：Google
当我到达房间时，冰箱里有旧食物，可能是来自那里的另一个人的。
展开
酒店回复: Thank you Jose for your review. We are very sorry we did not live up to our high standards of exceeding expectations. We take feedback very seriously as guest satisfaction is our top priority and will investigate this matter. We hope to have the opportunity to welcome you back for another chance on your next holiday.
3.0分
其他
原文
翻译提供方：Google
过时，但相对干净、便宜；早上大堂里的咖啡很糟糕
展开
酒店回复: Dear Karin,We truly appreciate you taking the time to share your feedback with us. We understand how important it is to have a comfortable and enjoyable stay, and we're sorry to hear that your experience fell short of expectations. Your comments about the outdated decor and the quality of our coffee are duly noted, and we'll be sure to address these concerns with our team. Providing a pleasant environment and excellent service is our priority, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we've made. Thank you for choosing our hotel.
4.0分
情侣出游
The room doesn’t look like the pictures and the bathroom is too small but about the A/C everything was good
展开
酒店回复: Dear guest,That's wonderful to hear that the A/C kept you comfortable during your stay! We truly appreciate you taking the time to share your feedback, and we're already looking into your comments about the room appearance and the bathroom size, as your comfort is so important to us. We hope to have the chance to welcome you back soon for an even better experience.
5.0分
其他
Nice clean and comfortable room. Nice location. Great motel, especially for the price.
展开
酒店回复: Hi!Thank you so much for sharing your wonderful feedback! We are absolutely delighted to hear that you found your room nice, clean, and comfortable, and that you appreciated our great location. Knowing we offered such good value makes us truly happy, and we look forward to welcoming you back again soon.
5.0分
其他
展开
The grounds, hallways , and room were extremely clean! Cleaner than most 3 star hotels!
Excellent care given to details. Not paying for pool & breakfast, so the rates were very good.
展开
酒店回复: Hello Lyn,Thank you for your feedback! We're glad to hear that you found our cleanliness and attention to detail commendable. It's great that you appreciated the value of our rates as well. We strive to create a pleasant environment for all our guests and your comments will be shared with our team. We hope to welcome you back in the future!
4.0分
其他
展开
Hotel room
The room was pretty nice for a budget hotel I have to admit. The bed was very comfortable too! The guy that checked me in at night was very pleasant and even though he was a bit hard to understand with his accent. Plus, I was a bit tired, so that probably didn’t help any.
The spout in the shower needs to be fixed too but that wasn’t a big deal. I’d say a 4/5!
展开
酒店回复: Hello Jean,Thank you for your feedback! We're glad to hear you enjoyed the comfort of your room and the pleasant service during check-in. Your comments about the shower spout will be noted for future maintenance. We appreciate your understanding and hope to welcome you back for another stay soon!
2.0分
其他
Red stains on the sheets and blankets. When I had them change it there were more stains on the next blanket. Shower had hair when I checked in.
展开
酒店回复: Hello Nick,Thank you for your feedback regarding your recent stay. We take cleanliness very seriously, and your comments will be shared with our team to ensure our standards are upheld. We appreciate you bringing these matters to our attention as we continuously strive to improve our guest experience. We hope you’ll consider giving us another chance in the future to provide you with a more enjoyable visit.
5.0分
商务出差
Room was clean and staff were really nice and friendly. Really enjoyed my stay.
展开
酒店回复: Hello Jonathan,Thank you for your positive feedback! We’re thrilled to hear that you enjoyed your stay and found our staff to be friendly. Cleanliness is one of our top priorities, and it's great to know it met your expectations. We hope to welcome you back on your next visit for another enjoyable experience.
2.0分
情侣出游
展开
Room was super clean. Absolutely no complaints. Somehow the property never received my booking from Travelocity but they looked at the confirmation email and got me right into a room. Very basic room, exactly whst I needed and the refrigerator they have in the room is mich bigger than I was expecting.
展开
酒店回复: Hello Kelly,Thank you for your feedback! We're delighted to hear that you found your room clean and to your liking. It's great that our team was able to assist you promptly despite the booking mix-up. We're always aiming to ensure our guests have everything they need during their stay. We appreciate your understanding and hope to welcome you back in the future for another pleasant experience!
服务。走廊里有点异味，毯子闻起来像是在仓库里。
当我到达房间时，冰箱里有旧食物，可能是来自那里的另一个人的。
过时，但相对干净、便宜；早上大堂里的咖啡很糟糕
The room doesn’t look like the pictures and the bathroom is too small but about the A/C everything was good
Nice clean and comfortable room. Nice location. Great motel, especially for the price.
The grounds, hallways , and room were extremely clean! Cleaner than most 3 star hotels!
Excellent care given to details. Not paying for pool & breakfast, so the rates were very good.
Hotel room
The room was pretty nice for a budget hotel I have to admit. The bed was very comfortable too! The guy that checked me in at night was very pleasant and even though he was a bit hard to understand with his accent. Plus, I was a bit tired, so that probably didn’t help any.
The spout in the shower needs to be fixed too but that wasn’t a big deal. I’d say a 4/5!
Red stains on the sheets and blankets. When I had them change it there were more stains on the next blanket. Shower had hair when I checked in.
Room was clean and staff were really nice and friendly. Really enjoyed my stay.
Room was super clean. Absolutely no complaints. Somehow the property never received my booking from Travelocity but they looked at the confirmation email and got me right into a room. Very basic room, exactly whst I needed and the refrigerator they have in the room is mich bigger than I was expecting.