The room was filthy there was cigarettes behind the door in the bathroom, the shower did not get hot, I fell in the parking lot on ice. And it was hard to sleep due to all the noise outside the room and next door
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酒店回复: Hello Jennifer,Thank you for sharing your feedback. We take cleanliness and maintenance seriously and will ensure your comments are addressed with the respective teams. We apologize for the disturbance caused by noise and the conditions you encountered outside. Your experience is important to us, and we appreciate you bringing these matters to our attention for future improvement.
1.0分
其他
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Dirty room, only one light bulb worked, no toilet paper/tissues, did have clean towels, was late and just there to shower and sleep, so it worked, but barely, heat took over night to finally come to temp
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酒店回复: Hello Nicholas,Thank you for sharing your feedback. We appreciate your comments about the cleanliness and maintenance of your room. While we're glad to hear you had clean towels, we understand that your overall experience did not meet expectations. Your insights are valuable as we continually strive to improve our services and facilities for future guests. We hope your next stay will be more enjoyable and comfortable.
4.0分
商务出差
Nice for the price. Convient bar downstairs for an after hours cocktail before heading to bed as well
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酒店回复: Hello Kellie,Thank you for your feedback! We're glad to hear that you enjoyed the convenience of the bar and found your stay to be a good value. We appreciate you sharing your experience and hope to welcome you back for another night of relaxation and enjoyable cocktails in the future.
2.0分
家庭亲子
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The room was in terrible shape. Dirty floors and crumbs left from the last person that stayed. The door handle and lock wasn’t working properly. It was obvious the sheets haven’t been changed and the bed wasn’t even made clean. Unfortunately, we arrived late at night and we had to check in at the hotel next door.
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酒店回复: Hello Kenneth,Thank you for sharing your feedback regarding your recent stay. We take cleanliness and maintenance seriously and strive to ensure that our guests have a pleasant experience. I appreciate you bringing these issues to our attention, as they will be addressed by our management team. Your experience is important to us, and we hope you will consider staying with us again in the future.
2.0分
其他
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Water was barely lukewarm, dirt in bed, blanket smelled like someone's old sweat, mysterious brown substance on wall and floor. Building in serious need of renovation, or quite frankly, to be torn down. Staff very pleasant and working diligently.
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酒店回复: Hello Bryan,Thank you for sharing your feedback regarding your recent stay. We are committed to continuous improvement and will certainly take your comments into consideration as we plan for future renovations. It’s encouraging to hear that our staff made a positive impression during your visit. We appreciate your input and hope you will consider giving us another opportunity to provide you with a better experience in the future.
3.0分
其他
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I didn’t like the fact that the room didn’t have carpet, the room could have been cleaned better, and use a paint job, the room door was an outdoor commercial door with a questionable locking mechanism that if someone wanted to they could kick the door in very easily. The thing I did like was the heat worked great and the water in the shower was hot when you needed it
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酒店回复: Hello Peter,Thank you for sharing your feedback regarding your recent stay. It's great to hear that you appreciated the efficient heating and hot water in the shower. Your comments about the room's cleanliness and maintenance have been noted, and we encourage you to reach out to management directly to share your concerns further. We value all guest input, as it helps us enhance the overall experience in the future.
1.0分
其他
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The room was nasty there was no hot water. The attendant behind the desk was rude and was yelling and when I asked for a refund she threatened to call the police. Then they refused my refund and so did the app that I booked through it’s all a scam
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酒店回复: Hello Marcus,Thank you for sharing your experience. We strive to provide excellent service and accommodations for our guests, and it's disheartening to hear that we fell short during your stay. Your feedback regarding the room condition and interactions with staff is noted, and we will reflect on it as we work to improve our services. We appreciate your comments and hope that your future travels will yield more positive experiences.
3.0分
家庭亲子
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Room was filthy. Floor looked like it was turning black and the bathroom was unmopped. Beds were wrinkled. Breakfast was good but apparently when guests check in at night, letting other guests sleep is not an option.
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酒店回复: Hello Chad,Thank you for your feedback regarding your stay. We take cleanliness seriously and value your comments about the room and the noise disturbances. We're glad to hear you enjoyed the breakfast. Your insights will be shared with our management team to enhance our guest experience moving forward. We appreciate you taking the time to share your thoughts.
我应该报警说酒店盗窃。这是住过最糟糕的酒店房间了。没有热水，空调被锁定在大概75华氏度（约24摄氏度），而且卡住了，我不得不裸睡。洗发水瓶子是空的，房间里也没有牙膏。房间里的一切都又旧又破。半夜我发现一只虫子在我胸口爬，我以为是臭虫，但幸运的是早上起来没有被咬。我不是一个挑剔的人，而且我只住了一晚，所以就没有跟前台说什么。只是还了钥匙就走了。
酒店有点老旧设施非常的差，下水道也不差，墙皮也掉下来了，早餐也很普通很少
The room was filthy there was cigarettes behind the door in the bathroom, the shower did not get hot, I fell in the parking lot on ice. And it was hard to sleep due to all the noise outside the room and next door
Dirty room, only one light bulb worked, no toilet paper/tissues, did have clean towels, was late and just there to shower and sleep, so it worked, but barely, heat took over night to finally come to temp
Nice for the price. Convient bar downstairs for an after hours cocktail before heading to bed as well
The room was in terrible shape. Dirty floors and crumbs left from the last person that stayed. The door handle and lock wasn’t working properly. It was obvious the sheets haven’t been changed and the bed wasn’t even made clean. Unfortunately, we arrived late at night and we had to check in at the hotel next door.
Water was barely lukewarm, dirt in bed, blanket smelled like someone's old sweat, mysterious brown substance on wall and floor. Building in serious need of renovation, or quite frankly, to be torn down. Staff very pleasant and working diligently.
I didn’t like the fact that the room didn’t have carpet, the room could have been cleaned better, and use a paint job, the room door was an outdoor commercial door with a questionable locking mechanism that if someone wanted to they could kick the door in very easily. The thing I did like was the heat worked great and the water in the shower was hot when you needed it
The room was nasty there was no hot water. The attendant behind the desk was rude and was yelling and when I asked for a refund she threatened to call the police. Then they refused my refund and so did the app that I booked through it’s all a scam
Room was filthy. Floor looked like it was turning black and the bathroom was unmopped. Beds were wrinkled. Breakfast was good but apparently when guests check in at night, letting other guests sleep is not an option.