这家汽车旅馆位于76号公路旁，很容易找到并入住。大堂非常干净整洁，员工也很热情。我注意到他们在门上贴了“客满”的标志，这让我知道他们在*****上很受欢迎。我们到得有点早，房间也不确定是否准备好，但那位女士人很好，让我们很顺利地入住了。办理入住手续快捷方便，我们被安排在一楼1121房间，离主干道最远，位于大楼的背面。我们把车停好，轻松地用钥匙（只需轻触即可），然后走了进去。闻到的气味让我们明显感觉到发生了严重的水灾或漏水，因为房间里弥漫着试图掩盖霉味的气味。我们到处都能看到水渍，甚至连床单都因为空气中过多的水分而潮湿。我们曾参与过水灾后的修复工作，能清楚地闻到类似臭氧机的气味。空调发黑，碎成碎片，但还能用，我们很庆幸。地毯很脏，急需清洁，尤其是门口的地毯。浴室里的硅胶发霉严重，最好的情况下也需要更换，最坏的情况下也需要用像Lysol Mold and Molde这样的除霉清洁剂擦洗。房间里的冰箱内部有严重的冷凝水，所以我们觉得是冰箱的问题。直到第二天早上，我们才注意到门口天花板上补了个补丁，这才意识到那是我们楼上的浴室，而且那边漏水严重。总的来说，我花更少的钱就能住到更好的房间，如果可以选择的话，我会要求换一间。如果不是因为我们知道不会退款，我们可能会离开，去别的地方住。工作人员很友好，但房间本身不值得一住。这可能是抛硬币的结果，也可能是出于无奈，我们可能会再次预订那里。哦！房间门缝很大，窗户玻璃也裂了！淋浴喷头很脏，还长了东西。
点评来源 Trip.com
1.0分
其他
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No thermostat control rooms where very muggy
Cleanliness and up keep was poor
No sauna was available and were using the sauna space as storage. Hot tub was out of order but pool was available but pool area could have definitely been cleaner.
Basically what is advertised on the website currently is not the current condition of the hotel and definitely needs some upkeep and updates
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酒店回复: Thank you for taking the time to share your experience with us. I’m truly sorry to hear that your stay did not meet expectations. We want all our guests to feel comfortable and well-taken care of, and it’s clear we fell short during your visit. Just a note, the hot tub is permanently out. We do not offer a sauna. Please know that your experience is not reflective of the level of service we aim to provide. We appreciate you bringing these matters to our attention, and we hope you will consider giving us another opportunity to provide you with a much better stay.
4.0分
其他
Ac could have been a little cooler but overall was fine. Room was clean and the hot water in the shower was the best I’ve ever felt in a hotel.
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酒店回复: Thank you for your feedback! I’m glad to hear the room was clean and that you enjoyed the hot water — that’s wonderful to hear. I appreciate you mentioning the AC as well; we’ll have our maintenance team take a look to ensure it’s cooling at its best.We’re happy you had an overall positive stay and hope to welcome you back again soon.
3.0分
家庭亲子
This is an old hotel, the room had a smell to it. But you get what you pay for. Location was great was able to walk to different attractions.
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酒店回复: Thank you for sharing your thoughts about your stay. I’m glad to hear you enjoyed the convenient location and were able to walk to nearby attractions — that’s one of the things many guests love about the area.I’m sorry, though, that the room had an unpleasant smell. Even in an older property, we work hard to ensure all rooms are fresh and comfortable, and we’ll be looking into this right away.We appreciate your feedback and hope to have the chance to offer you a more comfortable experience in the future.
3.0分
其他
Everything could use an update. Staff was very nice. Hotel pictures must be from opening day.
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酒店回复: Thank you for taking the time to share your feedback. While we’re glad to hear that parts of your experience were satisfactory, we’re sorry to learn that we fell short of your expectations in some areas. We appreciate your visit and hope to welcome you back for a smoother, more enjoyable stay.
2.0分
商务出差
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The room was not well cleaned and there was a musty smell to it. The AC was so loud I had to shut it off just to hear the TV. There is no insulation between the walls so it sounded like someone was remodeling the room above me.
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酒店回复: Thank you for your feedback. We will be addressing all your concerns.
4.0分
情侣出游
Full service breakfast was added from what was advertised. Hot tub is permanently closed. Sauna was not open as advertised online.
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酒店回复: Thank you for taking the time to share your feedback and for rating your stay with us an 8 out of 10. We’re glad you enjoyed our full-service breakfast — we recently expanded our offerings to provide more variety and a better start to the day for our guests.We sincerely apologize for the inconvenience caused by the permanent closure of the hot tub and the temporary unavailability of the sauna. We understand this may have been disappointing, especially if you were looking forward to those amenities. We’re currently updating our online listings to reflect these changes more clearly to avoid any future confusion.We truly appreciate your understanding and your valuable feedback, which helps us improve. We hope to have the opportunity to welcome you back again soon.Warm regards
5.0分
其他
Great Hotel!
Great hotel for family traveling !! Very nice staff members!! Great swimming pool!! We will stay there again !!
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酒店回复: Thank you so much for your feedback, we appreciate you! Hope to see you again soon! :)
2.0分
家庭亲子
It’s pretty dirty and understaffed, especially given the price I would expect something much cleaner and more updated.
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酒店回复: Thank you for your feedback. We're very sorry to hear that the cleanliness and overall upkeep did not meet your expectations. We understand that, especially at our price point, you expected better—and rightfully so.Your comments about cleanliness and staffing have been shared with our team, and we’re actively working to improve in these areas. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience in the future.
这绝对是我住过最糟糕、最恶心的酒店！！！服务差，房间清洁也差！！我再也不会住那里了！！！
这家汽车旅馆位于76号公路旁，很容易找到并入住。大堂非常干净整洁，员工也很热情。我注意到他们在门上贴了“客满”的标志，这让我知道他们在*****上很受欢迎。我们到得有点早，房间也不确定是否准备好，但那位女士人很好，让我们很顺利地入住了。办理入住手续快捷方便，我们被安排在一楼1121房间，离主干道最远，位于大楼的背面。我们把车停好，轻松地用钥匙（只需轻触即可），然后走了进去。闻到的气味让我们明显感觉到发生了严重的水灾或漏水，因为房间里弥漫着试图掩盖霉味的气味。我们到处都能看到水渍，甚至连床单都因为空气中过多的水分而潮湿。我们曾参与过水灾后的修复工作，能清楚地闻到类似臭氧机的气味。空调发黑，碎成碎片，但还能用，我们很庆幸。地毯很脏，急需清洁，尤其是门口的地毯。浴室里的硅胶发霉严重，最好的情况下也需要更换，最坏的情况下也需要用像Lysol Mold and Molde这样的除霉清洁剂擦洗。房间里的冰箱内部有严重的冷凝水，所以我们觉得是冰箱的问题。直到第二天早上，我们才注意到门口天花板上补了个补丁，这才意识到那是我们楼上的浴室，而且那边漏水严重。总的来说，我花更少的钱就能住到更好的房间，如果可以选择的话，我会要求换一间。如果不是因为我们知道不会退款，我们可能会离开，去别的地方住。工作人员很友好，但房间本身不值得一住。这可能是抛硬币的结果，也可能是出于无奈，我们可能会再次预订那里。哦！房间门缝很大，窗户玻璃也裂了！淋浴喷头很脏，还长了东西。
No thermostat control rooms where very muggy
Cleanliness and up keep was poor
No sauna was available and were using the sauna space as storage. Hot tub was out of order but pool was available but pool area could have definitely been cleaner.
Basically what is advertised on the website currently is not the current condition of the hotel and definitely needs some upkeep and updates
Ac could have been a little cooler but overall was fine. Room was clean and the hot water in the shower was the best I’ve ever felt in a hotel.
This is an old hotel, the room had a smell to it. But you get what you pay for. Location was great was able to walk to different attractions.
Everything could use an update. Staff was very nice. Hotel pictures must be from opening day.
The room was not well cleaned and there was a musty smell to it. The AC was so loud I had to shut it off just to hear the TV. There is no insulation between the walls so it sounded like someone was remodeling the room above me.
Full service breakfast was added from what was advertised. Hot tub is permanently closed. Sauna was not open as advertised online.
Great Hotel!
Great hotel for family traveling !! Very nice staff members!! Great swimming pool!! We will stay there again !!
It’s pretty dirty and understaffed, especially given the price I would expect something much cleaner and more updated.