酒店回复: Thank you for taking the time to share your feedback. While we're glad to hear you found our service adequate, we sincerely apologize for the condition of the towels during your stay. This does not reflect the high standards we aim to maintain, and we understand how important cleanliness is to our guests.Your comments have been shared with our housekeeping team so we can immediately review and improve our laundry practices, including ensuring proper sanitation and quality control. We take this matter seriously and are committed to making it right.We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience on your next visit.
3.0分
其他
原文
翻译提供方：Google
酒店最多只能住一晚或两晚。我们住在那里是因为它靠近机场。
我们的房间在一楼。我不建议住在这一层。
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酒店回复: Thank you for your feedback. We're glad to hear you found the location convenient for your travels. We're sorry to hear that your experience on the ground floor wasn't ideal. We appreciate your comments and will use them to improve the experience for future guests. Should you stay with us again, we'd be happy to assist in arranging a room on a higher floor for a more comfortable visit. Safe travels!
4.0分
其他
原文
翻译提供方：Google
有时早餐时食物会用完，需要一段时间才能补充。
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酒店回复: Thank you for your feedback. We apologize for the wait you experienced during breakfast. We appreciate you bringing this to our attention and hope to provide a smoother experience on your next visit.
5.0分
商务出差
原文
翻译提供方：Google
非常干净和安静
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酒店回复: Thank you for your feedback! We’re glad you found our hotel clean and quiet. We look forward to welcoming you back!
5.0分
其他
原文
翻译提供方：Google
方便进入的物业
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酒店回复: Thank you! We’re glad you found the property easy to access. We appreciate your feedback and hope to welcome you back soon!
1.0分
其他
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Discomfort @ Comfort Inn
Damp, musty & oppressive are the words to describe the air condition in the room I was given - I had to purchase Damp Rid & several air fresheners to get the overall smell & air quality to improve somewhat. Having carpet throughout a property with a pool that multiple people trek water in from daily will contribute to a dank, dismal atmosphere.
The crusty substance stuck to the microwave plate for God knows how long (discovered on my first night at this property - along with a filthy washcloth & used 'Duck Bill clip') in a room I was told was clean, gave me every reason to doubt the level of service provided by housekeeping at this location - however, the receptionist's prompt attention to the matter of remedying the crusty microwave plate situation, made me a little less uncomfortable about staying here.
For the duration of my time at this Choice hotel. I found the staff's service provision & professionalism to be a mixed bag - with some employees forgetting that it is simply their job to cater for a guest's basic needs & behaving as if they are entitled to refer to/address the guest according to whatever whim took their fancy. Contrastingly, the manager was always kind & helpful with respect to requests for assistance. Perhaps the staff could be trained to comport themselves in a similar fashion.
The location is in a generally safe area, but it takes too long to get to restaurants & shops.
I told Jeremiah they'd never see me again & it's a promise I'm happy to keep!
酒店回复: Thank you for staying with us .We appreciate yiur feedback.
5.0分
家庭亲子
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It isnt a 5 star fancy hotel, but I was comfortable and safe. The hotel is a bit old, but they make it work. They kept that maintenance man busy! The cleaning crew on time and very friendly. Mostly spanish speaking but it was easy. Could have been more breakfast options. But the waffles and egg and sausage was freshly made every morning with other ready to go options like bagel and yougurt. The beds are soft and all amenities listed included. The pool was ok and I really enjoyed myself. Convenient located. Over all, a good stay.
酒店回复: Thank you for staying with us .WE appreciate your feedback.
3.0分
家庭亲子
Overall this was an okay hotel for the price. The water pressure was lacking and I wish there was more toiletries in the bathroom.
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酒店回复: Thank you for your feedback. We're glad you found value in your stay and appreciate your comments about the water pressure and toiletries. We’ll keep this in mind as we work to improve. Hope to see you again!
性价比一般！
不错的选择
服务还算可以，但卫生条件不是很好，因为毛巾很脏而且不是白色的，看得出来它们从未经过氯消毒。
酒店最多只能住一晚或两晚。我们住在那里是因为它靠近机场。
我们的房间在一楼。我不建议住在这一层。
有时早餐时食物会用完，需要一段时间才能补充。
非常干净和安静
方便进入的物业
Discomfort @ Comfort Inn
Damp, musty & oppressive are the words to describe the air condition in the room I was given - I had to purchase Damp Rid & several air fresheners to get the overall smell & air quality to improve somewhat. Having carpet throughout a property with a pool that multiple people trek water in from daily will contribute to a dank, dismal atmosphere.
The crusty substance stuck to the microwave plate for God knows how long (discovered on my first night at this property - along with a filthy washcloth & used 'Duck Bill clip') in a room I was told was clean, gave me every reason to doubt the level of service provided by housekeeping at this location - however, the receptionist's prompt attention to the matter of remedying the crusty microwave plate situation, made me a little less uncomfortable about staying here.
For the duration of my time at this Choice hotel. I found the staff's service provision & professionalism to be a mixed bag - with some employees forgetting that it is simply their job to cater for a guest's basic needs & behaving as if they are entitled to refer to/address the guest according to whatever whim took their fancy. Contrastingly, the manager was always kind & helpful with respect to requests for assistance. Perhaps the staff could be trained to comport themselves in a similar fashion.
The location is in a generally safe area, but it takes too long to get to restaurants & shops.
I told Jeremiah they'd never see me again & it's a promise I'm happy to keep!
It isnt a 5 star fancy hotel, but I was comfortable and safe. The hotel is a bit old, but they make it work. They kept that maintenance man busy! The cleaning crew on time and very friendly. Mostly spanish speaking but it was easy. Could have been more breakfast options. But the waffles and egg and sausage was freshly made every morning with other ready to go options like bagel and yougurt. The beds are soft and all amenities listed included. The pool was ok and I really enjoyed myself. Convenient located. Over all, a good stay.
Overall this was an okay hotel for the price. The water pressure was lacking and I wish there was more toiletries in the bathroom.