This hotel is older but very clean. Friendly staff. Easy parking. Safe location. Breakfast is average but we found a great bakery nearby.
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酒店回复: Thank you so much for your time in completing our survey. It is greatly appreciated, as we will use your feedback to create a better customer experience.
2.0分
商务出差
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Noisy location if room is street side, airplugs!!!
Hotel not as expected and over priced. Staff at reception patronizing, room very noisy as nect to motorway, had to be moved. No coffee machine in room, just cheap skates all round. Breakfast choices were ok. Paid $140 should have been a $70 per night place in fairness. Would not stay here again.
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酒店回复: The information that we’ve gathered through this survey is a big help in providing a better service to you and your family. Thank you for your answers!
5.0分
其他
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Really enjoyed our stay, the staff were all so nice, from the front desk to the ladies cleaning and making the breakfast, which was also very good!! It’s also a great location, the Capital and Monona Terrace and the zoo are all just a 15 minute drive!
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酒店回复: We are so happy that you enjoyed your stay and can't wait for you to come back and visit us again. Thank you for your answers!
1.0分
商务出差
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The smell in the hallways and rooms is terrible. They need to replace the carpet. They place these air fresheners over the ac vents to mask the smell, but it just adds one bad smell on top of another. The place needs some serious updating. The location isn’t great, with nothing to walk to. It’s surrounded by highway. So you can’t really leave the parking lot. The very few basic restaurants are across multiple busy streets and impractical to get to without a car.
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酒店回复: Dear Alexander,I am saddened to know that we could not meet your expectations. In regard to smell i can share that hallway carpets are new and were installed few months ago. And the room carpets are fairly new. Our housekeeping staff understands and ensures that there are no spills that leave any lingering smell. Our hotel is strictly non smoking and its possible that a guest might have left some smell while walking back to their room after smoking outside.There is a gas station and a fast food place across the hotel. Also Dennys and another restaurant on the other side of the main street.We appreciate your feedback and continue to make sure that our guests have a pleasant and comfortable stay.
2.0分
其他
Price tripled from a few months ago. Same amount of guests as I see there in the past. Ridiculous to pay $240/night for this type hotel
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酒店回复: We are sorry to hear that the event price was not to your liking. Please understand that prices are usually moving up/down during the travel season and scheduled events like the one this last week tend to drive the cost up throughout the Madison area.
5.0分
其他
As I have been there a few times before. It seems to always be excellent every time.
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酒店回复: The information that we’ve gathered through this survey is a big help in providing a better service to you and your family. We are so happy that you enjoyed your stay and can't wait for you to come back and visit us again. Thank you for your answers!
3.0分
情侣出游
There's a homeless person living across the street in the woods, that was unique.
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酒店回复: Thank you so much for your time in completing our survey. It is greatly appreciated. We hope to see you again soon.
4.0分
其他
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Decent
Hotel was clean, could tell they were slowly making updates. Carpet was really old and felt damp which was gross. The guy who checked me in what really nice. It was ideal for the price.
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酒店回复: Thanks for participating in our guest feedback survey. Your answers are invaluable to us. We will use them as the baseline for future projects, and they will greatly assist us in removing potential challenges.
环境挨着高速公路，走路溜达出行不是很方便，开着窗户睡觉有点声音，但是关上窗户就很安静，这是我住过少有有嫩打开窗户的酒店，不用通过空调来换气很舒服。房间早餐一般，酒店设施有点旧，但是卫生做得很干净，可以免费停车，后院很大一个停车场，很大几棵树，可以停在大树下免得太阳晒着车子。服务人员也很热情❤️
总体性价比还可以
This hotel is older but very clean. Friendly staff. Easy parking. Safe location. Breakfast is average but we found a great bakery nearby.
Noisy location if room is street side, airplugs!!!
Hotel not as expected and over priced. Staff at reception patronizing, room very noisy as nect to motorway, had to be moved. No coffee machine in room, just cheap skates all round. Breakfast choices were ok. Paid $140 should have been a $70 per night place in fairness. Would not stay here again.
Really enjoyed our stay, the staff were all so nice, from the front desk to the ladies cleaning and making the breakfast, which was also very good!! It’s also a great location, the Capital and Monona Terrace and the zoo are all just a 15 minute drive!
The smell in the hallways and rooms is terrible. They need to replace the carpet. They place these air fresheners over the ac vents to mask the smell, but it just adds one bad smell on top of another. The place needs some serious updating. The location isn’t great, with nothing to walk to. It’s surrounded by highway. So you can’t really leave the parking lot. The very few basic restaurants are across multiple busy streets and impractical to get to without a car.
Price tripled from a few months ago. Same amount of guests as I see there in the past. Ridiculous to pay $240/night for this type hotel
As I have been there a few times before. It seems to always be excellent every time.
There's a homeless person living across the street in the woods, that was unique.
Decent
Hotel was clean, could tell they were slowly making updates. Carpet was really old and felt damp which was gross. The guy who checked me in what really nice. It was ideal for the price.