Went to kwik trip after breakfast, tv remote didn’t work, it was a clean room and bed for 8hours
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酒店回复: I am so sorry the remote was not working. We would have been more than happy to provide a new remote. We hope to see you again.
3.0分
其他
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As we walked into the hotel, we were seriously questioning our decision to stay there. The facility was extremely dated. Because of this it looked dingy and dirty, although it was probably clean. Our room was on the 2nd floor, which normally wouldn’t be a problem, but there was no elevator. Then we enter the room, it smelled like stale microwaveable food. I bought some air freshener from a nearby store and that resolved the issue.
酒店回复: Thank you so kindly for staying.
4.0分
其他
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I wouldn't stay anywhere else. This is one of the best hotels in the area. Could use a hot tub in the pool room but it is a heated pool so I guess that is fine. Always very clean and very nice staff
酒店回复: Thank you so very much for such nice comments.
4.0分
其他
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Good Stay, Wonderful Staff!
Baymont Inns are consistently well managed hotels, with very friendly and competent staff. You can count on a good stay with Baymont.
酒店回复: Thank you so kindly for staying with us!
2.0分
其他
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Not quite satisfying
The receptionist at the desk was pleasant, but she couldn't get the credit Card system to work. Tried three times and finally got it. She informed me that the wifi was down but the television was working. Got to the room and the floor was dirty, no facial tissue in the dispenser. The a/c wouldn't go below 69°, we like it cool. The television went out 10 minutes into our watching it.
酒店回复: We are terribly sorry your stay was not satisfying.
5.0分
其他
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Worth It!!
Clean, quiet, & conveniently located across the street from shopping centers and restaurants. 1 mile from I-94 and down the street from a mall and more stores, including Kwik Trip & Wal-Mart. What more can you ask for. Mrs. Rebecca is a treasure at the front desk. Always smiling and helpful. The online check in is awesome & makes arriving and leaving a breeze. Breakfast is really nice!! You definitely get a bang for your buck here. The price is definitely worth it!!
酒店回复: Your beautiful smile brightened my day everyday I saw you!
3.0分
其他
I set off the smoke alarm when I turned on the heat. No response from anyone. I shut off the heat and it quit alarming. The desk clerk just said no big deal.
酒店回复: Thank you for staying with us.
1.0分
家庭亲子
Large hole in the carpet. Ripped lamp shade on the wall lamp and what looked to be a water damaged desk lamp. Bad odor throughout the room.
酒店回复: I am so sorry your stay was disappointing.
3.0分
家庭亲子
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No elevators so a handicapped person has to take stairs to the 2nd floor.
Later discovered that most of the first floor was not sold
Stool into room was raised so we both almost fell several times getting into the room.
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酒店回复: I am so sorry your stay was not up to expectations. We would have been more than happy to provide you first floor availability has we known you required it.
5.0分
朋友出游
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The staff and service at this Baymont was super friendly and helpful. The staff went above and beyond for us after we lost an item upon checkout! The room was perfectly clean, the beds comfortable, and the breakfast was wonderful. I’ll stay here again next time I’m in EC!
酒店回复: Thank you for a fantastic review! We hope to see you soon!
Went to kwik trip after breakfast, tv remote didn’t work, it was a clean room and bed for 8hours
As we walked into the hotel, we were seriously questioning our decision to stay there. The facility was extremely dated. Because of this it looked dingy and dirty, although it was probably clean. Our room was on the 2nd floor, which normally wouldn’t be a problem, but there was no elevator. Then we enter the room, it smelled like stale microwaveable food. I bought some air freshener from a nearby store and that resolved the issue.
I wouldn't stay anywhere else. This is one of the best hotels in the area. Could use a hot tub in the pool room but it is a heated pool so I guess that is fine. Always very clean and very nice staff
Good Stay, Wonderful Staff!
Baymont Inns are consistently well managed hotels, with very friendly and competent staff. You can count on a good stay with Baymont.
Not quite satisfying
The receptionist at the desk was pleasant, but she couldn't get the credit Card system to work. Tried three times and finally got it. She informed me that the wifi was down but the television was working. Got to the room and the floor was dirty, no facial tissue in the dispenser. The a/c wouldn't go below 69°, we like it cool. The television went out 10 minutes into our watching it.
Worth It!!
Clean, quiet, & conveniently located across the street from shopping centers and restaurants. 1 mile from I-94 and down the street from a mall and more stores, including Kwik Trip & Wal-Mart. What more can you ask for. Mrs. Rebecca is a treasure at the front desk. Always smiling and helpful. The online check in is awesome & makes arriving and leaving a breeze. Breakfast is really nice!! You definitely get a bang for your buck here. The price is definitely worth it!!
I set off the smoke alarm when I turned on the heat. No response from anyone. I shut off the heat and it quit alarming. The desk clerk just said no big deal.
Large hole in the carpet. Ripped lamp shade on the wall lamp and what looked to be a water damaged desk lamp. Bad odor throughout the room.
No elevators so a handicapped person has to take stairs to the 2nd floor.
Later discovered that most of the first floor was not sold
Stool into room was raised so we both almost fell several times getting into the room.
The staff and service at this Baymont was super friendly and helpful. The staff went above and beyond for us after we lost an item upon checkout! The room was perfectly clean, the beds comfortable, and the breakfast was wonderful. I’ll stay here again next time I’m in EC!