Disgusting, rude, argumentative, no breakfast, no hot water, no air conditioning. Don't stay hear for any reason what so ever.
1.0分
其他
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We had a horrible experience at this Super 8 location. We checked in at 11:55pm after a long day of traveling and delays to a room that was filthy and uninhabitable. The first thing we noticed was the terrible odor. I'm unsure what the duct tape on the discolored portion of the wall in the closet is, but it looked unprofessional. The tile floor was cracked in the bathroom and the bathtub was dirty and stained. I'm afraid of what a black light would've revealed on the bed because what was apparent was disgusting. The sheets were stained with green spots and the comforter was stained with black splotches. The bed spring was also badly stained and had no sheets or bed skirt around it. The gray and white striped curtains were stained. The front door was dirty as well as the walls next to it. We felt unsafe to stay in the unsanitary room for even one night. We immediately found other accommodations after being told by Kobe we would have to wait until the next day to speak to a manager. I have tried multiple times to speak with the property manager and my calls have been ignored. When we finally got through to the corporate office regarding the stay and asked for a refund because we checked in and immediately checked out. Their response was because we did not cancel the reservation outside of 24 hours prior to the stay we forfeited two of the three-night stay. We didn’t know that the rooms were going to be so disgusting before check out because online the pictures show it to be very clean.
4.0分
其他
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Not bad for a budget hotel. Comfortable, easy to find, safe location. Loud neighbors next door but that is what it is. Right off interstate and close to downtown and the farmer's market. Lots of parking. Parking lot well lit. Elevator.
3.0分
商务出差
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Room was clean for most part and was tastefully decorated. Really liked the colors and curtains. Could tell they were working on rooms and hallways. But looking up on higher trim it was dirty. Bed was hard and pillows flat but clean. Check in was great - guy was so nice and helpful! Peek hole in room had kleenex in it and only chair in room had the back hanging sideways off it. There was no breakfast - just granola bars. Good for a cheap room if you have to spend night in town but not for a vacation.
1.0分
情侣出游
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Very dirty building, hallway, not cleaned, full cigarette butts, beer bottles, dirt. Room was heavily bleached. Gave us headaches, bad sleep due to the bleach. TV would not work with the remote or the cable box. But the hotel did resolve that problem.
关于这家酒店，我唯一能说的优点就是办理入住的前台女士非常友善。但从那以后，一切都变得糟糕。房间破旧又昏暗。要等5分钟才有热水。WiFi网速极慢，还老是断线。而且住客让我感觉这里就像是个小旅馆。大堂在晚上11点到早上6点之间会关闭。如果出租车在这段时间来接你，你得在寒冷的天气里，在停车场绕着大楼把行李搬到入口处。
我很喜欢汽车旅馆员工的友好态度。
我通常会对负面评论持保留态度。有的人走到哪里都会有不开心的事，有的人就是喜欢抱怨。这里情况不同。负面评论是有道理的。相信他们。我对住宿不挑剔。我所需要的只是一个干净、安全的房间。我只是在那里洗澡和睡觉。我不介意显示磨损或有点噪音的旧设施，只要它干净安全即可。综上所述，我对住宿的要求不是很高，而这个地方仍然达不到。我们大约在晚上 9:30-10 点到达，至少等了 15 分钟才有人来帮我们办理入住。入住区是入口内的玻璃窗（见图）。很奇怪。他们确实有一个普通的前台和大堂，但它们是安全的——没有房间钥匙你无法进入。所以他们似乎觉得大堂区域需要额外的安全措施，但我们不需要房间钥匙就可以进入电梯或房间走廊，所以客人区域不需要额外的安全措施吗？那是令人不安的。房间很糟糕。椅子又脏又脏。地板太脏了，赤脚走了几分钟（那是我整天赤脚走路的唯一地方）后，脚底变黑了。淋浴不干净。我们希望我们带了淋浴鞋。水槽有点堵塞 - 排水非常非常缓慢。床垫和床上用品很脏/有污渍。最糟糕的是，床上有虫子，比如床单之间。不确定它们是否是臭虫。我怀疑不会，但我们会监测是否有咬伤，以防万一。我们最终在他们关闭之前跑到沃尔玛购买我们自己的床上用品，我们把它放在酒店床上用品的顶部，因为我希望我和那个床垫之间有尽可能多的层。 （我们没有要求新房间，因为他们已经卖完了，即使他们有另一个房间，谁说会更好，我们想在一切关闭之前购买新的床上用品，甚至没有一个选项）。如果镇上还有其他房间可用，我们会要求退款并离开，没有其他房间可用。除了相当干净的主大堂外，公共区域并不比房间好多少。走廊和电梯的地板看起来已经好几周没有打扫过了。有一个标志要求我们不要在地板上堆垃圾？？？这是在垃圾桶旁边，所以我只能假设这是因为垃圾桶没有定期清空。为什么它会成为一个问题？还有游泳池。哦，哇，游泳池。 （见图）公平地说，我认为这个季节还没有开放。在威斯康星州，五月中旬对于户外游泳来说有点早，所以这是可以理解的。但在淡季期间，它没有被清空或覆盖或显然以任何方式维护。那是一团绿色的、肮脏的、令人作呕的烂摊子。你看不到超过几英寸的地方。我无法想象
早餐不好。客户服务不好。需要更好的早餐。每日清洁服务。应整理床铺并根据需要提供干净的毛巾。此外，总是额外的卫生纸。工作人员需要检查预订，因为我丈夫患有慢性阻塞性肺病，从错误的房间走到正确的房间时遇到了麻烦。没有人主动帮忙提行李。
物业内外都很脏。谢天谢地，我们的房间比走廊和大堂干净。它就在州际公路上，听起来卡车整晚都在穿过你的房间。没有早餐。
Disgusting, rude, argumentative, no breakfast, no hot water, no air conditioning. Don't stay hear for any reason what so ever.
We had a horrible experience at this Super 8 location. We checked in at 11:55pm after a long day of traveling and delays to a room that was filthy and uninhabitable. The first thing we noticed was the terrible odor. I'm unsure what the duct tape on the discolored portion of the wall in the closet is, but it looked unprofessional. The tile floor was cracked in the bathroom and the bathtub was dirty and stained. I'm afraid of what a black light would've revealed on the bed because what was apparent was disgusting. The sheets were stained with green spots and the comforter was stained with black splotches. The bed spring was also badly stained and had no sheets or bed skirt around it. The gray and white striped curtains were stained. The front door was dirty as well as the walls next to it. We felt unsafe to stay in the unsanitary room for even one night. We immediately found other accommodations after being told by Kobe we would have to wait until the next day to speak to a manager. I have tried multiple times to speak with the property manager and my calls have been ignored. When we finally got through to the corporate office regarding the stay and asked for a refund because we checked in and immediately checked out. Their response was because we did not cancel the reservation outside of 24 hours prior to the stay we forfeited two of the three-night stay. We didn’t know that the rooms were going to be so disgusting before check out because online the pictures show it to be very clean.
Not bad for a budget hotel. Comfortable, easy to find, safe location. Loud neighbors next door but that is what it is. Right off interstate and close to downtown and the farmer's market. Lots of parking. Parking lot well lit. Elevator.
Room was clean for most part and was tastefully decorated. Really liked the colors and curtains. Could tell they were working on rooms and hallways. But looking up on higher trim it was dirty. Bed was hard and pillows flat but clean. Check in was great - guy was so nice and helpful! Peek hole in room had kleenex in it and only chair in room had the back hanging sideways off it. There was no breakfast - just granola bars. Good for a cheap room if you have to spend night in town but not for a vacation.
Very dirty building, hallway, not cleaned, full cigarette butts, beer bottles, dirt. Room was heavily bleached. Gave us headaches, bad sleep due to the bleach. TV would not work with the remote or the cable box. But the hotel did resolve that problem.