酒店回复: Thank you so much for your review!! We’re thrilled to hear you enjoyed your stay at Microtel Inn & Suites near Hard Rock ****** Tulsa/Catoosa. As always, it’s a pleasure to have you in-house, and your kind words mean so much to our team as we strive to provide a clean, comfortable, and welcoming experience for all our guests. We also appreciate your patience as we complete our exterior renovations to make our property even better for future stays. We look forward to hosting you again whenever your travels bring you to the Tulsa/Catoosa area. Thank you for choosing us!
5.0分
其他
原文
翻译提供方：Google
非常舒适、非常美丽的地方
4.0分
其他
原文
翻译提供方：Google
干净的酒店
房间还可以
早餐不错
快速迈出一步
附近餐馆很少
酒店回复: MERCI!
1.0分
其他
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The room had no towels and was not clean the floor was dirty also the room had a smell to it. The room appeared to be without towels, and its cleanliness was not up to standard, as the floor was dirty, and there was an unpleasant odor present.
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酒店回复: Dear Bianca,Thank you for your feedback, and please accept our apologies for the inconvenience caused by the towel shortage in your room.We typically provide two sets of towels as part of our standard room setup. However, we’re always happy to provide additional towels upon request. Simply dial “0” from your room phone to reach the front desk, and a team member will promptly deliver them to your room.We appreciate your understanding and hope this helps for any future stays—whether with us or at another hotel.
4.0分
其他
We were really pleased with our experience- Microtel has a fun spirit and a nice stay. Basic with all of the things that you need in a colorful atmosphere.
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酒店回复: Dear Marcie,Thank you so much for your kind review and for choosing Microtel for your stay from October 6–7! We're thrilled to hear that you enjoyed your experience and appreciated our vibrant atmosphere and essential amenities.At Microtel, we aim to offer a clean, comfortable, and cheerful environment where guests can relax and feel at home. It’s wonderful to know that our fun spirit and thoughtful touches made your stay a pleasant one.We hope to welcome you back again soon for another great stay. Safe travels until next time!
3.0分
家庭亲子
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I didn’t like that breakfast was offered until 9:30 and when went to get breakfast, it was very bare. We ended up just checking out early and got breakfast elsewhere.
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酒店回复: Sorry to know that you did not find the breakfast timing to be good. Almost 95% of other hotels offer standard 3 hour window of either 6:00-9:0AM or 6:30-9:30AM. We know that starting breakfast at 6:30 AM caters to majority of our guests as we cannot change breakfast hours for one guest. You came very late for breakfast which is out of our control. After 9:30 AM, our housekeepers come and clean the breakfast room out. We still held some items after that time for you. While we can't change our breakfast hours for one guest, we hope you enjoyed our rooms!
1.0分
情侣出游
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I did not like a single thing about this place it was the most horrible experience i have ever had at any hotel.. the staff were unprofessional, on their phone only in the back room, rude and the hotel room had so many issues.. leaking AC, Musty Smell, clogged sink drain, food in fridge still, dirt in tub. They probably didnt even clean the room.
They don't service you and want you to bring your towels to them before they give you new towels even though they dont give enough towels like most hotels and motels do.
I will never stay at this hotel again. Shame on Whyndham for being such a big brand and allowing their hotels to get to this level of disgust.
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酒店回复: We're very sorry to hear about your experience and sincerely apologize that your stay did not meet expectations. Cleanliness, professionalism, and guest comfort are top priorities for us, and we take your feedback seriously. The issues you've raised—including the room condition and service concerns—are unacceptable and not reflective of the standards we strive to maintain.Our housekeeping protocols require rooms to be thoroughly cleaned before each check-in, so we are actively investigating how this was missed in your case. We are also reviewing your concerns with our front desk team to ensure every guest is treated with the respect and attention they deserve. Regarding our towel exchange policy, it is in place to promote efficiency and sustainability, but we understand how it can be inconvenient if not clearly communicated or supported with adequate amenities.Thank you for bringing this to our attention.
3.0分
其他
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The elevator smelled really bad, stale urine or dirty mop water that was used first in bathroom. The room was clean, staff friendly, and price was decent. Personal opinion, all hotel showers are too low. I’m 6’3” and the show head reached my chin so having to duck to wash your hair makes for an outstanding first world problem to have.
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酒店回复: Thank you for sharing your experience with us. We sincerely apologize that your stay at Microtel Inn & Suites Tulsa - Catoosa Route 66 did not meet your expectations, and we appreciate your honest feedback. Your comments are important to us as they highlight areas where we need to improve. We take your concerns seriously and want to assure you that we are addressing them with our team to prevent such issues in the future.
5.0分
其他
Easy To Get Where I Was Going And The Staff Was Good,Room Was Very Nice
3.0分
其他
Location is great. Friendly check in. Very limited breakfast. Not a great value.
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酒店回复: Thank you for sharing your experience with us. We sincerely apologize that your stay at Microtel Inn & Suites Tulsa - Catoosa Route 66 did not meet your expectations, and we appreciate your honest feedback. Your comments are important to us as they highlight areas where we need to improve. We take your concerns seriously and want to assure you that we are addressing them with our team to prevent such issues in the future.
我非常喜欢这家酒店的位置，干净整洁，氛围温馨。强烈推荐。
非常舒适、非常美丽的地方
干净的酒店
房间还可以
早餐不错
快速迈出一步
附近餐馆很少
The room had no towels and was not clean the floor was dirty also the room had a smell to it. The room appeared to be without towels, and its cleanliness was not up to standard, as the floor was dirty, and there was an unpleasant odor present.
We were really pleased with our experience- Microtel has a fun spirit and a nice stay. Basic with all of the things that you need in a colorful atmosphere.
I didn’t like that breakfast was offered until 9:30 and when went to get breakfast, it was very bare. We ended up just checking out early and got breakfast elsewhere.
I did not like a single thing about this place it was the most horrible experience i have ever had at any hotel.. the staff were unprofessional, on their phone only in the back room, rude and the hotel room had so many issues.. leaking AC, Musty Smell, clogged sink drain, food in fridge still, dirt in tub. They probably didnt even clean the room.
They don't service you and want you to bring your towels to them before they give you new towels even though they dont give enough towels like most hotels and motels do.
I will never stay at this hotel again. Shame on Whyndham for being such a big brand and allowing their hotels to get to this level of disgust.
The elevator smelled really bad, stale urine or dirty mop water that was used first in bathroom. The room was clean, staff friendly, and price was decent. Personal opinion, all hotel showers are too low. I’m 6’3” and the show head reached my chin so having to duck to wash your hair makes for an outstanding first world problem to have.
Easy To Get Where I Was Going And The Staff Was Good,Room Was Very Nice
Location is great. Friendly check in. Very limited breakfast. Not a great value.