我住过韦尔/布雷肯里奇/埃文地区的几家酒店，这是目前为止我最喜欢的。我没有住过韦尔的丽兹酒店或君悦酒店，这些可能会改变我的想法，但我离题了。值得注意的是，度假俱乐部酒店只有 30 多栋别墅，因此在滑雪季节预订非常困难。我住在 3 楼的 1 BR 别墅，可以看到缆车。浴室非常好，有独立的浴缸和步入式淋浴间。沙发的靠背很短，靠在上面很不方便。这是我对别墅的唯一批评。度假俱乐部大楼确实没有任何便利设施。我选择穿过车库到达酒店大楼，而不是走到外面。3 个大型户外热水浴缸让努力变得值得。这里的热水浴缸比我住过的其他滑雪酒店要好。酒店确实不在 Beaver Creek 山上。我在缆车运营前一周就到了这里。虽然有很多免费班车和巴士可供选择，但为了方便，我选择开车并将车停在山上。开车一点也不远。我还参加了一次销售会议。我没有感到压力。我正在寻找一种可以保证我在这里滑雪一周或增加我滑雪机会的选择，但由于他们不再销售滑雪周，因此没有可以保证预订的选择。我放弃了购买。尽管 12 月初山上部分开放，但 Beaver Creek 真的很有趣。如果威斯汀河滨酒店没有空房，我甚至会住在附近的喜来登山间别墅（虽然显然是降级了，但酒店还不错）。
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酒店回复: Thank you for leaving a 5-star review on our resort! We greatly appreciate your feedback, and hope you enjoyed your stay with us in Beaver Creek!
Arrived, no valet. Dragged the bags in myself. Got convoluted instructions how to self-park that made my eyes gloss over as she just kept talking. It wasn’t that complicated. No mention of Bonvoy benefits at all. Getting into my room, there was a dirty napkin from a prior guest left hanging in the shower. I asked for housekeeping. They showed up and took the napkin away, didn’t even make a show of actually cleaning the bathroom. Bed was definitely not the “heavenly bed”- mattress was old and worn and I woke up multiple times every night with hip pain despite letting guest services know after the first night. They just put 2 comforters down under the fitted sheet- no other solutions offered in this near-empty hotel (like changing room, changing mattress). Hair dryer doesn’t work, intermittently blows hot and cold. At that point, I didn’t bother calling again to ask to fix that too. Was put in the villas where the smell of cooking and fried meat from neighboring units fills your unit and can’t help but seep into your clothes. Coffee shop is closed, market is closed, restaurant is closed except for an a la carte breakfast- none of this is outlined on the web site so you wouldn’t know that when booking. No mention of my [lifetime] platinum benefits when checking in despite attaching my number to the reservation. So got none. On the last night, I called to ask where I could eat because even the pool restaurant was closed that day and was told repeatedly by an agent (with someone whispering to her in the background very obviously) to look up the website for the restaurants, and my only option is the lobby bar. The website given shows the lobby bar hours until 10pm and does not say anything about the kitchen closing before that. So I arrived at 9:15. And was told the kitchen had closed and to try in-room dining. In-room dining had also closed at 9 except salads and sandwiches. And adds 22% to each bill plus a 6$ delivery fee After everything, I finally got upset on my last night there, I was starving, having eaten only a couple of granola bars because I spent a good part of the day in a sales pitch for the residences that I genuinely considered but finally declined. I spoke to “service express” whose attitude was clearly that it’s not their problem (though they were the one who sent me to the website that said the place was open til 10 and served food). No acceptance of any responsibility. I asked for the manager- similarly no accountability or care. I was told I could try Domino’s pizza. I have a health problem and this trip was made to try to help as a “wellness” getaway…with all the attention to “wellness” they advertise. Domino’s pizza isn’t even a possibility for me, but they clearly didn’t care why I might have been concerned in the first place. Last night ruined with zero effort to try to help or even figure out how to make amends for their mistake-much less take responsibility for it. They just shifted blame to another department as if that make
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酒店回复: Thank you for your feedback. We sincerely apologize for not meeting your expectations during your stay. We are committed to addressing these issues and improving our services.
5.0分
其他
The mountain view was gorgeous. The area was quiet while also close to restaurants and shopping.
5.0分
商务出差
Clean hotel. Convenient to restaurants and shops.
1.0分
其他
Part of the suites require you to walk through an i
5.0分
其他
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Exceptional option for a snowboarding trip!
From start to finish, our experience at The Westin Riverfront Mountain Villas has been outstanding. The entire staff has been incredibly friendly, helpful, and professional — truly making our stay something special. A big shoutout to Madison for her thoughtful communication and for surprising us with a welcome gift that included wine, chocolates, and a handwritten note. It was such a kind and personal gesture that really set the tone for our visit.
But it wasn’t just Madison — every single team member we interacted with went above and beyond. From the front desk to housekeeping, and especially the ski valet, everyone was warm, helpful, and attentive. The ski valet service was incredibly convenient and made getting to the slopes so much easier, especially with the direct access to the gondola right from the property.
Our room was clean, comfortable, and packed with amenities, providing everything we needed to relax after a day on the mountain. It’s clear that the staff at this property take great pride in creating a welcoming and seamless guest experience.
Highly recommend this location for anyone visiting Beaver Creek — we’ll definitely be coming back!
5.0分
其他
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Perfect family ski vacation spot.
Room was perfect for our family with two young kids. Kitchen and dining area were great for dinners in a few times. Location of the villa rooms is funky, but the rooms are great.
我住过韦尔/布雷肯里奇/埃文地区的几家酒店，这是目前为止我最喜欢的。我没有住过韦尔的丽兹酒店或君悦酒店，这些可能会改变我的想法，但我离题了。值得注意的是，度假俱乐部酒店只有 30 多栋别墅，因此在滑雪季节预订非常困难。我住在 3 楼的 1 BR 别墅，可以看到缆车。浴室非常好，有独立的浴缸和步入式淋浴间。沙发的靠背很短，靠在上面很不方便。这是我对别墅的唯一批评。度假俱乐部大楼确实没有任何便利设施。我选择穿过车库到达酒店大楼，而不是走到外面。3 个大型户外热水浴缸让努力变得值得。这里的热水浴缸比我住过的其他滑雪酒店要好。酒店确实不在 Beaver Creek 山上。我在缆车运营前一周就到了这里。虽然有很多免费班车和巴士可供选择，但为了方便，我选择开车并将车停在山上。开车一点也不远。我还参加了一次销售会议。我没有感到压力。我正在寻找一种可以保证我在这里滑雪一周或增加我滑雪机会的选择，但由于他们不再销售滑雪周，因此没有可以保证预订的选择。我放弃了购买。尽管 12 月初山上部分开放，但 Beaver Creek 真的很有趣。如果威斯汀河滨酒店没有空房，我甚至会住在附近的喜来登山间别墅（虽然显然是降级了，但酒店还不错）。
住宿条件非常好，一切都非常干净舒适。工作人员非常友好，大堂有很多活动，景色优美。我们喜欢观景酒吧、健身房和热水浴缸。酒店非常适合宠物入住。有机会的话，请给自己一个机会，去这个度假村。绝对值得。我们一定会回来的。
哇，我们在这里当业主大概有十年了，感恩节期间住一周。我们是旅享家的白金会员，这意味着我们在分时度假上投入了大量资金，并且倾向于入住万豪酒店来赚取积分。远离他们。不要相信他们的宣传。他们在圣约翰酒店公然欺骗我们，向我们推销价格低廉的分时度假，声称这样我们就可以联系旅行顾问来帮助他们规划行程。我们购买了分时度假服务，但当我们去体验这项服务时却发现根本不存在，销售人员也没有回复我们。我们抵达雅芳酒店后，被分配到地下室的一间套房，并被告知他们无能为力，尽管我们在万豪酒店的分时度假部分投入了大量资金。前台说他们没有责任，当地度假俱乐部办公室也没有值班人员。他们说房间是根据预订时间分配的。我们的确认邮件说我们一年多前就预订了，确认邮件说房间会在入住时分配，有人在撒谎。此外，虽然十多年来房间里一直有冷雾除湿机来帮助解决这里的干燥问题，但当我打电话给他们的服务热线想要一个时，他们说由于责任问题，这些除湿机已经被撤掉了。他们建议我去沃尔玛买一个。总而言之，他们似乎已经完美地编造了他们无能为力的谎言。我相信他们没有说实话。非常令人失望，与以前相比，情况大不如前。
位于一个被大自然包围的地方，我能够放松。另外，附带的设施也很好，步行即可到达餐厅和超市，所以没有任何不便。
Arrived, no valet. Dragged the bags in myself. Got convoluted instructions how to self-park that made my eyes gloss over as she just kept talking. It wasn’t that complicated. No mention of Bonvoy benefits at all. Getting into my room, there was a dirty napkin from a prior guest left hanging in the shower. I asked for housekeeping. They showed up and took the napkin away, didn’t even make a show of actually cleaning the bathroom. Bed was definitely not the “heavenly bed”- mattress was old and worn and I woke up multiple times every night with hip pain despite letting guest services know after the first night. They just put 2 comforters down under the fitted sheet- no other solutions offered in this near-empty hotel (like changing room, changing mattress). Hair dryer doesn’t work, intermittently blows hot and cold. At that point, I didn’t bother calling again to ask to fix that too. Was put in the villas where the smell of cooking and fried meat from neighboring units fills your unit and can’t help but seep into your clothes. Coffee shop is closed, market is closed, restaurant is closed except for an a la carte breakfast- none of this is outlined on the web site so you wouldn’t know that when booking. No mention of my [lifetime] platinum benefits when checking in despite attaching my number to the reservation. So got none. On the last night, I called to ask where I could eat because even the pool restaurant was closed that day and was told repeatedly by an agent (with someone whispering to her in the background very obviously) to look up the website for the restaurants, and my only option is the lobby bar. The website given shows the lobby bar hours until 10pm and does not say anything about the kitchen closing before that. So I arrived at 9:15. And was told the kitchen had closed and to try in-room dining. In-room dining had also closed at 9 except salads and sandwiches. And adds 22% to each bill plus a 6$ delivery fee After everything, I finally got upset on my last night there, I was starving, having eaten only a couple of granola bars because I spent a good part of the day in a sales pitch for the residences that I genuinely considered but finally declined. I spoke to “service express” whose attitude was clearly that it’s not their problem (though they were the one who sent me to the website that said the place was open til 10 and served food). No acceptance of any responsibility. I asked for the manager- similarly no accountability or care. I was told I could try Domino’s pizza. I have a health problem and this trip was made to try to help as a “wellness” getaway…with all the attention to “wellness” they advertise. Domino’s pizza isn’t even a possibility for me, but they clearly didn’t care why I might have been concerned in the first place. Last night ruined with zero effort to try to help or even figure out how to make amends for their mistake-much less take responsibility for it. They just shifted blame to another department as if that make
The mountain view was gorgeous. The area was quiet while also close to restaurants and shopping.
Clean hotel. Convenient to restaurants and shops.
Part of the suites require you to walk through an i
Exceptional option for a snowboarding trip!
From start to finish, our experience at The Westin Riverfront Mountain Villas has been outstanding. The entire staff has been incredibly friendly, helpful, and professional — truly making our stay something special. A big shoutout to Madison for her thoughtful communication and for surprising us with a welcome gift that included wine, chocolates, and a handwritten note. It was such a kind and personal gesture that really set the tone for our visit.
But it wasn’t just Madison — every single team member we interacted with went above and beyond. From the front desk to housekeeping, and especially the ski valet, everyone was warm, helpful, and attentive. The ski valet service was incredibly convenient and made getting to the slopes so much easier, especially with the direct access to the gondola right from the property.
Our room was clean, comfortable, and packed with amenities, providing everything we needed to relax after a day on the mountain. It’s clear that the staff at this property take great pride in creating a welcoming and seamless guest experience.
Highly recommend this location for anyone visiting Beaver Creek — we’ll definitely be coming back!
Perfect family ski vacation spot.
Room was perfect for our family with two young kids. Kitchen and dining area were great for dinners in a few times. Location of the villa rooms is funky, but the rooms are great.