The room was very clean and we felt very comfortable. The entire staff was also very friendly and helpful
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酒店回复: We appreciate your recent stay and feedback. We are delighted to hear you enjoyed your stay with us at Hotel Don Fernando de Taos, and we look forward to welcoming you back again soon! We will share your kudos with the staff.
3.0分
家庭亲子
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During our stay we had the water issue and they did not have the breakfast for the first day. Overall the property was good, rooms were good and staff excellent.
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酒店回复: We appreciate your recent stay and feedback. We apologize for the emergency repairs and fall out from the water. Glad to hear the rooms and staff at Hotel Don Fernando de Taos were excellent and we hope to show you a better experience next time.
5.0分
家庭亲子
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The bathroom was probably the nicest bathroom i've ever had at a hotel. Spacious, well lit, and ample counter space. It even had a lighted make up mirror.
Beds and pillows were extremely comfortable.
I thoroughly enjoyed my stay
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酒店回复: We appreciate your recent stay and feedback. We are delighted to hear you enjoyed your time at Hotel Don Fernando de Taos and we look forward to welcoming you back again soon!
3.0分
家庭亲子
Lighting around the area was poor, multiple buildings made signage important yet.. finding our building was much more difficult to find than was necessary
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酒店回复: We appreciate your recent stay and feedback. We value feedback such as yours and will discuss with the Hotel leadership team. We hope to welcome you back again soon.
4.0分
其他
The fan in the bathroom was extremely loud and needs to be adjusted. This was reported when checking out.
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酒店回复: We appreciate your recent stay and candid feedback. We will make sure to take care of the fan issue, and we look forward to welcoming you back again soon.
1.0分
其他
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Never staying there again
Every day I had to get replacement cards to get in my room-sometimes more than once. Had to go to the bar to get ice. One person at desk advised me to hunker down for the night after suggesting I was causing the problem by having my phone and card in my purse together. However my last night there the person at the desk was very nice and helpful. Waffle at breakfast could not be cut with a knife-had to tear it apart. Only ate there once.
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酒店回复: We appreciate your recent stay and feedback. We regret to hear about the issues with your room key. Also, we are in the process of addressing the (2) ice machines that are out. Unfortunately, these are not easy fixes, but we hope to have them completed by the end of the year.
两点:
晚上7点在餐厅点了咖啡和糕点。他们给了我一个咖啡包,就像酒店房间里一样,装在一个小容器里,里面装着常温水。我点了热咖啡,却被告知他们晚上不煮咖啡。
这是希尔顿酒店吗?
第二点,我们房间附近有一个非常响的马达一直运转到晚上11点左右。找不到声音来源。我要求换房间,但被拒绝了。前台没有尝试帮助我们解决这个恼人的情况。经过一整天的旅行,我们本希望晚上能睡个好觉,结果却没有!
第二天早上,我们发现噪音来自酒店房间附近的一个区域。
我们不推荐这家酒店。
入住两天
步行即可轻松抵达商店。街对面有咖啡店。食物和饮料一般,品种不多。早餐我们只点了土豆,没有水果可选。工作人员很棒。房间干净安静,只是有一天晚上有个恶作剧者拉响了火警警报。
臭气熏天,床垫糟糕。再也不住这里了。
床垫又旧又凹凸不平,而且不舒服。椅子又旧又变形,而且不舒服。真的,就像有人在垃圾日那天在路边捡到床垫和椅子,装上卡车,然后搬进酒店房间一样。我们想在这张床上睡一觉,结果又累又疼。房间很臭。淋浴排水不畅。我们整个入住期间,淋浴盆里都一直有水。灯罩上还有洞。虫子从门缝里爬进来。
庭院维护得很好,大堂也很漂亮。建议你先四处看看,然后再去住其他酒店。
我们以前滑雪旅行时住过这家酒店,房间宽敞,床也很舒服。这家酒店真的需要一些细心呵护。它相当陈旧,而且价格不菲。泳池里的氯含量太高,我们对此很敏感。如果公共区域能有遮阳就好了。
The room was very clean and we felt very comfortable. The entire staff was also very friendly and helpful
During our stay we had the water issue and they did not have the breakfast for the first day. Overall the property was good, rooms were good and staff excellent.
The bathroom was probably the nicest bathroom i've ever had at a hotel. Spacious, well lit, and ample counter space. It even had a lighted make up mirror.
Beds and pillows were extremely comfortable.
I thoroughly enjoyed my stay
Lighting around the area was poor, multiple buildings made signage important yet.. finding our building was much more difficult to find than was necessary
The fan in the bathroom was extremely loud and needs to be adjusted. This was reported when checking out.
Never staying there again
Every day I had to get replacement cards to get in my room-sometimes more than once. Had to go to the bar to get ice. One person at desk advised me to hunker down for the night after suggesting I was causing the problem by having my phone and card in my purse together. However my last night there the person at the desk was very nice and helpful. Waffle at breakfast could not be cut with a knife-had to tear it apart. Only ate there once.