酒店回复: Hi Ana, Thanks for your review, we really appreciate the support. Natalie #Team6
1.0分
情侣出游
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The service was fantastic, very friendly and quick! We were only there about 2 hours when we saw 2 coackroaches running on the walls. We took our belongings and left immediately! The front desk lady was very helpful and apologized several times. She said they knew about the issue and were treating for them. I feel that maybe they should close until the issue has been addressed and taken care of so guests aren't returning home with an issue that's going to cost them money to take care of!!
3.0分
商务出差
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The good part of the stay was that the hotel is pet-friendly, and the bed was comfortable.
When I checked in, the employee told me that I had a balcony; however, when I went to the room, the window was about 4 feet off the ground. There was a nasty smell in the room, but I was able to open the window and air it out. It would have been nice if there was a screen on the window. The floor was filthy; my feet were black after walking from the bed to the bathroom. There was a slot in the bathroom vanity for a box of tissue, but it was empty.
I know the hotel can't control other guests but at 3:21am a man and woman were arguing in the hallway. After that, there were a number of doors slammed.
1.0分
其他
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Roach infestation
I stay at the hotel for the night and I killed about five roaches, I had one crawl over me in the middle of the night, I found out they were in the AC unit and then in the bedframe itself I stuffed tissues where I could so they wouldn’t crawl on me. I stayed up till about four in the morning and left at 8 am don’t stay here
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酒店回复: Hi Sanchez,We sincerely apologize for the distressing experience you had during your stay. What you described is completely unacceptable, and we take pest issues very seriously. Your feedback has been shared with our management and maintenance teams for immediate attention and corrective action. Thank you for bringing this to our attention, and we’re truly sorry for the discomfort you experienced.Jeremy Ward #Team6
2.0分
其他
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Not Recommended
I killed many "cockroach" type bugs in the room over the course of my 6 night stay. I stayed there around the same time the year prior and I did not have this issue. I will not stay there again. The staff that I interacted with during check in and when I had an issue with my keycard during my stay were outstanding. They were extremely friendly and helpful.
1.0分
其他
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I drove for 14 hours and had another 14 hours to drive after not sleeping because my room was infested with cockroaches. A roach climbed on my drink and almost went into my mouth. There were roaches everywhere and I was denied a refund. Terrible customer service
3.0分
其他
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Fair value at a lower price point.
The physical room was actually quite nice. It was spacious with nice floors. The bed was comfortable.
The shower was disgusting but otherwise the bathroom was fine. I was next to the elevator and was awoken a couple times before 2 AM. There were 2 crickets in the room and it was cool but humid.
As a place to sleep it could have been worse.
3.0分
其他
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Good room, noisy guests.
The staff is friendly. My floor of guests were terribly noisy.A lot of noise in the hall until 12 am. The people next to my room called the front desk to complain about me when I asked them to be quiet at 2am and 3:15 am.
5.0分
商务出差
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Great stay for the price. Check-in at the lobby was very friendly and less cumbersome than the average hotel check-in. The room was very suitable and comfortable, and I appreciated having access to a balcony. I do think that some art on the walls would make it seem less institutional, and access to shampoo and conditioner would be great as well. Those are not complaints, only recommendations. I lived in Lincoln for over 15 years and it is now a good travel hub for me as I am on the road a lot, so I would say it is very likely that I will stay here again!
3.0分
情侣出游
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Though the property is currently under construction, it is in poor condition compared to other motel 6. I love they are pet friendly and do not charge a pet fee. $60 deposit at check in. Staff was very friendly. One night was more than enough here, even for the low price. I wish I would have driven ahead to go elsewhere.
受到推崇的
The service was fantastic, very friendly and quick! We were only there about 2 hours when we saw 2 coackroaches running on the walls. We took our belongings and left immediately! The front desk lady was very helpful and apologized several times. She said they knew about the issue and were treating for them. I feel that maybe they should close until the issue has been addressed and taken care of so guests aren't returning home with an issue that's going to cost them money to take care of!!
The good part of the stay was that the hotel is pet-friendly, and the bed was comfortable.
When I checked in, the employee told me that I had a balcony; however, when I went to the room, the window was about 4 feet off the ground. There was a nasty smell in the room, but I was able to open the window and air it out. It would have been nice if there was a screen on the window. The floor was filthy; my feet were black after walking from the bed to the bathroom. There was a slot in the bathroom vanity for a box of tissue, but it was empty.
I know the hotel can't control other guests but at 3:21am a man and woman were arguing in the hallway. After that, there were a number of doors slammed.
Roach infestation
I stay at the hotel for the night and I killed about five roaches, I had one crawl over me in the middle of the night, I found out they were in the AC unit and then in the bedframe itself I stuffed tissues where I could so they wouldn’t crawl on me. I stayed up till about four in the morning and left at 8 am don’t stay here
Not Recommended
I killed many "cockroach" type bugs in the room over the course of my 6 night stay. I stayed there around the same time the year prior and I did not have this issue. I will not stay there again. The staff that I interacted with during check in and when I had an issue with my keycard during my stay were outstanding. They were extremely friendly and helpful.
I drove for 14 hours and had another 14 hours to drive after not sleeping because my room was infested with cockroaches. A roach climbed on my drink and almost went into my mouth. There were roaches everywhere and I was denied a refund. Terrible customer service
Fair value at a lower price point.
The physical room was actually quite nice. It was spacious with nice floors. The bed was comfortable.
The shower was disgusting but otherwise the bathroom was fine. I was next to the elevator and was awoken a couple times before 2 AM. There were 2 crickets in the room and it was cool but humid.
As a place to sleep it could have been worse.
Good room, noisy guests.
The staff is friendly. My floor of guests were terribly noisy.A lot of noise in the hall until 12 am. The people next to my room called the front desk to complain about me when I asked them to be quiet at 2am and 3:15 am.
Great stay for the price. Check-in at the lobby was very friendly and less cumbersome than the average hotel check-in. The room was very suitable and comfortable, and I appreciated having access to a balcony. I do think that some art on the walls would make it seem less institutional, and access to shampoo and conditioner would be great as well. Those are not complaints, only recommendations. I lived in Lincoln for over 15 years and it is now a good travel hub for me as I am on the road a lot, so I would say it is very likely that I will stay here again!
Though the property is currently under construction, it is in poor condition compared to other motel 6. I love they are pet friendly and do not charge a pet fee. $60 deposit at check in. Staff was very friendly. One night was more than enough here, even for the low price. I wish I would have driven ahead to go elsewhere.