酒店回复: Hello Teresa,I'm sorry to hear about your experience at our hotel. The safety and well-being of our guests is a top priority, and we take all feedback seriously. We encourage guests to contact management directly with any concerns during their stay for immediate assistance and resolution.
1.0分
其他
原文
翻译提供方:Google
房间太脏了,气味难闻,甚至还有蟑螂。
展开
酒店回复: Hello Marvin,Lamentamos que su experiencia no haya sido satisfactoria y agradecemos que nos haya compartido sus comentarios. La limpieza y el confort de nuestros huéspedes son prioridades para nosotros, y tomamos muy en serio cualquier retroalimentación. Sus observaciones serán comunicadas al departamento correspondiente para su análisis. Esperamos que consideren darnos otra oportunidad en el futuro para disfrutar de una estancia más agradable.
酒店回复: Hello SYLVAIN, Nous regrettons d'apprendre que vous avez rencontré des désagréments lors de votre séjour. Votre retour d'expérience est précieux pour nous et nous vous encourageons à contacter la direction pour toute question supplémentaire. Merci de nous avoir informés de ces points à améliorer.
酒店回复: Hello Kendall, We appreciate your feedback and are sorry to hear about your experience. We take cleanliness and maintenance seriously, and we will address these concerns with our team to ensure our high standards are upheld. Thank you for bringing this to our attention.
1.0分
其他
原文
翻译提供方:Google
贫民窟企业社会责任代表太差劲
展开
酒店回复: Hello Courtney, We apologize if your experience did not meet expectations. We take feedback seriously and will address this issue with our team. Thank you for bringing this to our attention and we hope to welcome you back in the future.
1.0分
其他
The worst, nastiest place i ever been to. Aint no way yall are letting people pay there money to stay there.
展开
酒店回复: Hello Marquitta,Thank you for sharing your feedback. We strive to provide a positive experience for all our guests, and I regret to hear that your stay did not meet your expectations. We take all comments seriously and encourage you to reach out to our management team directly to share further details about your experience. Your insights are valuable in helping us improve for future visitors.
5.0分
商务出差
No strong objections to the place overall..Staff looked out for your safety/property and well being
展开
酒店回复: Hello Mark,Thank you for your feedback. We're pleased to hear that our staff made you feel safe and looked after during your stay. We strive to create a welcoming environment for all our guests. Your comments about the overall experience are appreciated, and we hope to welcome you back in the future for another pleasant stay.
5.0分
家庭亲子
I can go there and it is very quiet I don’t have to worry about anything I can go to sleep and don’t hear anything I slept like a baby
展开
酒店回复: Hello Jamella,Thank you for sharing your experience! We're delighted to hear that you enjoyed the peaceful atmosphere and found it conducive to a good night's sleep. Providing a serene environment for our guests is one of our priorities, and it’s wonderful to know that you had such a restful stay. We hope to welcome you back for another relaxing visit in the future!
3.0分
家庭亲子
展开
The room had a really bad odor upon entering it. They need to wash their pillows before putting pillowcases on one of the bed pillow also had a very bad odor to it
展开
酒店回复: Hello Rujuhnda,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room odor and pillow conditions, as these insights help us maintain our standards. Your experience is important to us, and we encourage you to share further details with management regarding your concerns. We value your input and hope to provide you with a better experience in the future.
不错,但开房间门的钥匙得改进一下。
垃圾
我不会向任何人推荐这家酒店。到处都是****。我住的最后一晚,隔壁住着两个男人和一个女人,他们多次试图闯入我的房间。房间是禁烟的,但他们却在吸烟,我不认为那是香烟。我只住了 5 天,因为我已经付了钱。这家酒店不是个好地方。
房间太脏了,气味难闻,甚至还有蟑螂。
误导性的酒店描述。没有免费的咖啡,甚至更少的免费早餐,正如在几个网站上看到的那样。游泳池堵塞了!不要相信照片。预订的房间与给我们的房间不符。接待员想向我们收取房费,所以我们已经通过互联网付款了。
接待员不友好。没有专业精神。
避免!
如果可以的话,我会给负分。这家酒店很脏,维护不当。被子上有干血迹,还有一个烧焦的洞。浴室的血迹被油漆覆盖了。尽量避免住这个地方。千万不要住在这里!
贫民窟企业社会责任代表太差劲
The worst, nastiest place i ever been to. Aint no way yall are letting people pay there money to stay there.
No strong objections to the place overall..Staff looked out for your safety/property and well being
I can go there and it is very quiet I don’t have to worry about anything I can go to sleep and don’t hear anything I slept like a baby
The room had a really bad odor upon entering it. They need to wash their pillows before putting pillowcases on one of the bed pillow also had a very bad odor to it