酒店回复: Hello Teresa,I'm sorry to hear about your experience at our hotel. The safety and well-being of our guests is a top priority, and we take all feedback seriously. We encourage guests to contact management directly with any concerns during their stay for immediate assistance and resolution.
酒店回复: Hello SYLVAIN, Nous regrettons d'apprendre que vous avez rencontré des désagréments lors de votre séjour. Votre retour d'expérience est précieux pour nous et nous vous encourageons à contacter la direction pour toute question supplémentaire. Merci de nous avoir informés de ces points à améliorer.
酒店回复: Hello Kendall, We appreciate your feedback and are sorry to hear about your experience. We take cleanliness and maintenance seriously, and we will address these concerns with our team to ensure our high standards are upheld. Thank you for bringing this to our attention.
1.0分
其他
原文
翻译提供方：Google
贫民窟企业社会责任代表太差劲
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酒店回复: Hello Courtney, We apologize if your experience did not meet expectations. We take feedback seriously and will address this issue with our team. Thank you for bringing this to our attention and we hope to welcome you back in the future.
5.0分
家庭亲子
I can go there and it is very quiet I don’t have to worry about anything I can go to sleep and don’t hear anything I slept like a baby
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酒店回复: Hello Jamella,Thank you for sharing your experience! We're delighted to hear that you enjoyed the peaceful atmosphere and found it conducive to a good night's sleep. Providing a serene environment for our guests is one of our priorities, and it’s wonderful to know that you had such a restful stay. We hope to welcome you back for another relaxing visit in the future!
3.0分
家庭亲子
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The room had a really bad odor upon entering it. They need to wash their pillows before putting pillowcases on one of the bed pillow also had a very bad odor to it
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酒店回复: Hello Rujuhnda,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room odor and pillow conditions, as these insights help us maintain our standards. Your experience is important to us, and we encourage you to share further details with management regarding your concerns. We value your input and hope to provide you with a better experience in the future.
1.0分
家庭亲子
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Horrible. Check-in went good, except for the sliding door that was broken and had to be manually opened/closed. The lady who checked us in was nice, considerate, very helpful but the man who was helping or assistant was extremely rude.
the first roon she gave us was a joke - the battery for the card was just hanging, the door would not close completely, there wasmold on the bed, no phone or ice bucket, only 2 towels and washcloths for a 2 queen bed room that sleeps 4, tiles in bathroom ceiling were missing, revealing the plumbing, etc., of the room above it. I went back to the office, she said I could check put other rooms or she could cancel & refund at no charge. We had been driving for 11 hours so we decided to check out the other rooms. Both had only 2 towels & washcloths, both were 2 queen beds, 1 had no phoe, the other had a phone that did not work. Because we were tired and it was around 7PM, we opted to stay in the 2nd room. It was fairly clean, but after I went to bed, something bit me on my forehead, twice on the chin, once on my right hand & on my forearm. When I went around to the office to return the 2nd key, the guy was extremely rude to me, yelled at me for not closing the door that was open when I went in. The parking area was very tight, the pool had been filled in, cars parked on the side.
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酒店回复: Hello Martha, Thank you for sharing your feedback. We appreciate your kind words about the check-in experience and the staff member who assisted you. We understand your concerns regarding the room conditions and the service you received, and we take guest feedback seriously as it helps us improve. Your comments regarding the facilities and amenities have been noted, and we will ensure they are reviewed by management for future improvements. We hope your future travels are more enjoyable and meet your expectations.
5.0分
商务出差
Great stay for a great price.
There for business and ended up needing to stay overnight. Very clean no frills motel. Great front desk service.
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酒店回复: Hello Ginger,Thank you for sharing your feedback. We're glad to hear that you found the motel clean and appreciated the front desk service during your stay. Your comments are valuable, and we hope your next visit, whether for business or leisure, is just as enjoyable and comfortable. Safe travels ahead!
1.0分
其他
A hotel full of coaches, spiders. and .... something you do not want to mention.
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酒店回复: Hello Chung-Chuan,Thank you for sharing your feedback. We take all guest experiences seriously and appreciate your input regarding cleanliness. Our team continually works to maintain high standards and enhance the comfort of our guests. We encourage you to share further details with our management, as they are always looking for ways to improve. Your insights are valuable in helping us create a better environment for future guests.
不错，但开房间门的钥匙得改进一下。
垃圾
我不会向任何人推荐这家酒店。到处都是****。我住的最后一晚，隔壁住着两个男人和一个女人，他们多次试图闯入我的房间。房间是禁烟的，但他们却在吸烟，我不认为那是香烟。我只住了 5 天，因为我已经付了钱。这家酒店不是个好地方。
误导性的酒店描述。没有免费的咖啡，甚至更少的免费早餐，正如在几个网站上看到的那样。游泳池堵塞了！不要相信照片。预订的房间与给我们的房间不符。接待员想向我们收取房费，所以我们已经通过互联网付款了。
接待员不友好。没有专业精神。
避免！
如果可以的话，我会给负分。这家酒店很脏，维护不当。被子上有干血迹，还有一个烧焦的洞。浴室的血迹被油漆覆盖了。尽量避免住这个地方。千万不要住在这里！
贫民窟企业社会责任代表太差劲
I can go there and it is very quiet I don’t have to worry about anything I can go to sleep and don’t hear anything I slept like a baby
The room had a really bad odor upon entering it. They need to wash their pillows before putting pillowcases on one of the bed pillow also had a very bad odor to it
Horrible. Check-in went good, except for the sliding door that was broken and had to be manually opened/closed. The lady who checked us in was nice, considerate, very helpful but the man who was helping or assistant was extremely rude.
the first roon she gave us was a joke - the battery for the card was just hanging, the door would not close completely, there wasmold on the bed, no phone or ice bucket, only 2 towels and washcloths for a 2 queen bed room that sleeps 4, tiles in bathroom ceiling were missing, revealing the plumbing, etc., of the room above it. I went back to the office, she said I could check put other rooms or she could cancel & refund at no charge. We had been driving for 11 hours so we decided to check out the other rooms. Both had only 2 towels & washcloths, both were 2 queen beds, 1 had no phoe, the other had a phone that did not work. Because we were tired and it was around 7PM, we opted to stay in the 2nd room. It was fairly clean, but after I went to bed, something bit me on my forehead, twice on the chin, once on my right hand & on my forearm. When I went around to the office to return the 2nd key, the guy was extremely rude to me, yelled at me for not closing the door that was open when I went in. The parking area was very tight, the pool had been filled in, cars parked on the side.
Great stay for a great price.
There for business and ended up needing to stay overnight. Very clean no frills motel. Great front desk service.
A hotel full of coaches, spiders. and .... something you do not want to mention.