No front desk had to check in with kiosk that didn't work correctly. Beds are hard a rocks. Towel dirty
展开
酒店回复: Thank you for bringing this to our attention. We deeply regret that your stay was not as smooth as it should have been. Guest feedback is very important to us, and we’ll be using your comments to improve our services. We hope you’ll consider giving us another opportunity in the future.
3.0分
其他
展开
Room was large and clean. You could smell how clean. Would have gotten 4 stars but the tub/shower was in very bad condition. When i stepped into the tub it sounded liked i was going thru the floor. The sound was so loud it woke up the other people in the room. The area of the hotel looked skeichy but was quite and safe. They do need a sign with a light on the building.
展开
酒店回复: Thank you for sharing your feedback with us. We’re glad to know parts of your stay were enjoyable, and we’ll carefully review your comments to see where we can improve. We hope to have another chance to provide you with an even better experience in the future.
1.0分
其他
展开
When we entered through the front lobby, there was a dirty sick balled up in the entry way. The first room we checked into there was dirty underwear in the bathroom and it was not cleaned.
The second room they put us in, the bathroom was dirty and the window was wide open and no screen.
This location was absolutely horrible and not worth the price that was being charged.
展开
酒店回复: We understand your frustration and sincerely apologize. This is not the experience we want our guests to have, and we’ll be taking corrective action.
2.0分
家庭亲子
展开
We were not told that there was no “front desk”. It was all done via machine. We walked in and felt completely unwelcome. A couple who were sitting in the tiny entry told us what to do to check in. We would never have stayed had we been told there would be no one there to answer questions,etc. if someone had been there I would have asked for a different blanket since ours had a cigarette burn in it (and no, we are not smokers).
展开
酒店回复: Thank you for bringing this to our attention. We deeply regret that your stay was not as smooth as it should have been. Guest feedback is very important to us, and we’ll be using your comments to improve our services. We hope you’ll consider giving us another opportunity in the future.
1.0分
商务出差
展开
Mad I wasted money booking this place
Had to move me around in rooms then the room I got put in the lights didn’t work and the tv didn’t work as well as getting taken from my king room I booked and getting put into a queen room I will not be staying again
展开
酒店回复: Your feedback is deeply valued, and we regret that we didn’t meet your expectations. We’ll be looking closely at your comments to ensure this doesn’t happen again.
2.0分
其他
展开
Not an updated hotel
This hotel needs a major upgrade to the outside. It looks like a prison. Inside there is no lobby basicsally just a walk in area and you check in thru the computer and Im not sure I was talking to a real person or a virtual person. It was not welcoming at all...I would NEVER stay here again. The room was clean. The sheets where old and pilly.
展开
酒店回复: Thank you for letting us know about your concerns. While we regret that your stay was not as enjoyable as it should have been, we’re committed to making the necessary improvements.
3.0分
其他
展开
Not Bad for the Price
For the price, it's a decent place to stay. It isn't the cleanest place and isn't very updated (bathroom is old), but the motel is located in a great location between the Kwik Trip and Mike's Restaurant. There is no front desk staff. You check in via a kiosk station. This was our second time there in three weeks and we will stay there again.
展开
酒店回复: Thank you for sharing your feedback with us. We’re glad to know parts of your stay were enjoyable, and we’ll carefully review your comments to see where we can improve. We hope to have another chance to provide you with an even better experience in the future.
4.0分
其他
The room and bathroom were very clean, showing some wear and tear.
The remote desk agent was very helpful.
展开
酒店回复: Thank you for your review. We hope to make your next visit even better. If you ever encounter any problems, please don’t hesitate to call our front desk or report it using our kiosk.
3.0分
其他
Meh
Bare bones accommodation. Virtual check in at a kiosk was weird. Sketchy surroundings.
展开
酒店回复: We’re very sorry we fell short during your stay. Guest satisfaction is very important to us, and we’ll use your feedback to improve our services. We hope you’ll consider giving us another chance in the future.
3.0分
其他
展开
Weird smell
Very outdated. Lobby and hallways had a weird smell. Room had an awful smell. Couldn't tell if it was from smoking, or pets, but it was not a good smell. Bed felt like on old metal spring mattress. When the faucet and tub were turned on, the water was dark brown for the first 10-15 seconds. I would never choose to stay here again, unless it was the only vacancy for 50 miles
展开
酒店回复: We’re very sorry to hear about your experience. That’s not the impression we want to leave. Please know that you can always reach our front desk though phone or our kiosk immediately so we can fix the issue on the spot.
No front desk had to check in with kiosk that didn't work correctly. Beds are hard a rocks. Towel dirty
Room was large and clean. You could smell how clean. Would have gotten 4 stars but the tub/shower was in very bad condition. When i stepped into the tub it sounded liked i was going thru the floor. The sound was so loud it woke up the other people in the room. The area of the hotel looked skeichy but was quite and safe. They do need a sign with a light on the building.
When we entered through the front lobby, there was a dirty sick balled up in the entry way. The first room we checked into there was dirty underwear in the bathroom and it was not cleaned.
The second room they put us in, the bathroom was dirty and the window was wide open and no screen.
This location was absolutely horrible and not worth the price that was being charged.
We were not told that there was no “front desk”. It was all done via machine. We walked in and felt completely unwelcome. A couple who were sitting in the tiny entry told us what to do to check in. We would never have stayed had we been told there would be no one there to answer questions,etc. if someone had been there I would have asked for a different blanket since ours had a cigarette burn in it (and no, we are not smokers).
Mad I wasted money booking this place
Had to move me around in rooms then the room I got put in the lights didn’t work and the tv didn’t work as well as getting taken from my king room I booked and getting put into a queen room I will not be staying again
Not an updated hotel
This hotel needs a major upgrade to the outside. It looks like a prison. Inside there is no lobby basicsally just a walk in area and you check in thru the computer and Im not sure I was talking to a real person or a virtual person. It was not welcoming at all...I would NEVER stay here again. The room was clean. The sheets where old and pilly.
Not Bad for the Price
For the price, it's a decent place to stay. It isn't the cleanest place and isn't very updated (bathroom is old), but the motel is located in a great location between the Kwik Trip and Mike's Restaurant. There is no front desk staff. You check in via a kiosk station. This was our second time there in three weeks and we will stay there again.
The room and bathroom were very clean, showing some wear and tear.
The remote desk agent was very helpful.
Meh
Bare bones accommodation. Virtual check in at a kiosk was weird. Sketchy surroundings.
Weird smell
Very outdated. Lobby and hallways had a weird smell. Room had an awful smell. Couldn't tell if it was from smoking, or pets, but it was not a good smell. Bed felt like on old metal spring mattress. When the faucet and tub were turned on, the water was dark brown for the first 10-15 seconds. I would never choose to stay here again, unless it was the only vacancy for 50 miles