I was in Madison just overnight and must have struck a combination of last minute booking, two games on and god knows what else as EVERYTHING close to the center was expensive. Spark was the most reasonably priced that was a reasonable distance to downtown.. but even then the staff told me the rack rate is normally half the $370p/night I paid. That aside, this hotel was great. It is fresh and modern and everything felt clean. Staff were great. Special mention to Tim and Carolyn on reception, and the really genuinely kind Sherry who drove me to the game in the complimentary shuttle and collected me when i left early. The room I had was small but functional. I haven’t stayed at Hilton much this trip as I’m focussing on Marriott, but it’s nice to get new perspective. The bed was comfortable, a good desk for working, large flat screen TV, mini fridge, microwave.. this room had everything I needed for a comfortable stay. The staff as mentioned were friendly and helpful. There were delicious mini muffins out when I arrived, decent coffee and a small but fully functional bagel/cereal breakfast.. oh and the coffee was above the weak crud the residence inn serves! I had no problems during my stay and would stay here again. Thank you again to the staff
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酒店回复: Thank you so much for taking the time to write such a beautiful review! We can't wait to have you back next time!
1.0分
其他
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As a business traveler, I was surprised and displeased at the lack of a coffee maker in the room. I was told that in-room coffee is taboo, under Hilton corporate rules. There is coffee in the lobby, but both mornings, the pot was empty when I tried to fill my first cup during breakfast hours. My FIRST cup on a work day. My morning shower before checkout featured warm water that quickly turned cold. The staff was friendly and did adjust my bill for the shower problem. It seems the hotel was unprepared for the traffic from the large event at the attached convention center, given these problems.
2.0分
朋友出游
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I did not book this hotel, was traveling with friends , I have been a Hilton Honors member for years , this is not a Hilton level of hotel ! It may have been updated recently , but there are so many short cuts taken, it’s not good . The rooms have no coffee pots, no ice buckets , no glasses , and are super warm even with heat off . The breakfast was very sparse , nothing hot or Protien , the coffee was awful brown water ! The paper cups they give you for everything , rub purple dye off in your hands ! This was a very expensive room for Madison area , will not book again
5.0分
其他
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Loved it here! Beds were so comfortable as well as the pillows. Everyone here was so friendly and welcoming and our stay came with free breakfast! Was able to go swimming and also hit the gym during our stay which was great! Hotel was super clean and spacious. Would definitely stay here again.
5.0分
情侣出游
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My husband and I stayed here over Valentine's weekend 2014, in a one-bedroom king suite. The room was very clean, a social hour and continental breakfast were provided, and the proximity to the Alliant Center was so convenient. We had a nice surprise with the full kitchen, complete with dishwasher. We have stayed here 3-4 times in the past and were never disappointed. The only things that could be improved are the cable service; mostly local channels, which are mainly news and sports. Looks like basic cable to me, not so great for a person looking for R&R while her husband is exhibiting at a model railroad show. Also, continental breakfast offers very little for the person who is gluten free. No yogurt, only fruit were banana's (citrus please), there were eggs, but not everyone can handle them. I would have been happy with an orange and/or an apple and a cup of yogurt. Not great for the person looking to not load up on carbs either. Other than those items, this hotel is very worth the stay.
5.0分
情侣出游
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Very clean and cute hotel! Service is outstanding! Roxanne at the front desk is amazingly friendly and helpful! She is a gem! Breakfast is very good, well stocked and clean, thanks to the hard work of Maria. The room was spacious and comfortable!
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酒店回复: Thank you for taking the time to let us know about your stay! We hope to see you next time!
4.0分
商务出差
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This hotel had space when all others were sold out for Epic XGM. It’s not on the official Epic shuttle line but they had a free shuttle of their own if you reserve. Everyone was courteous on staff there and it’s walking distance to food across the street. The rooms were very spacious but they are a bit dated. However they did the job as I only spent one night there. It’s a great basic hotel with some amenities but it was also priced the same as others that are much newer. So overall o don’t know of the value was the best given the price. I was just grateful they still had a room for me due to a mishap at my originally intended hotel.
2.0分
情侣出游
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This place was so outdated and depressing. Toilet didn’t flush and faucet had a drip. We selected it because it is within walking to Allient Energy Center where we were seeing a show. Two stars because we didn’t have to get in the hour long traffic jam after the show and because it was clean.
我们在城里拜访家人。工作人员非常友好，房间很好，是的，浴室有点过时，有一些粗糙的地方，但没什么可怕的。床超级舒服，游泳池和热水浴缸很不错，但早餐可能是我们一段时间以来吃过的最好、最令人印象深刻的早餐。他们有华夫饼、鸡蛋、两种不同的香肠、土豆、麦片、酸奶、松饼和百吉饼。我们住了三个晚上，没有任何抱怨。肯定会再次入住。
酒店非常好。前台工作人员非常友好和周到。房间很干净，床很舒服。房间也很大。游泳池和热水浴缸都很好。早餐也不错。鸡蛋是热的，香肠也很好吃。松饼很好吃。有一个很大的早餐区可以吃。位置不错，远离人迹罕至的地方。我们对我们的住宿感到非常满意。
I was in Madison just overnight and must have struck a combination of last minute booking, two games on and god knows what else as EVERYTHING close to the center was expensive. Spark was the most reasonably priced that was a reasonable distance to downtown.. but even then the staff told me the rack rate is normally half the $370p/night I paid. That aside, this hotel was great. It is fresh and modern and everything felt clean. Staff were great. Special mention to Tim and Carolyn on reception, and the really genuinely kind Sherry who drove me to the game in the complimentary shuttle and collected me when i left early. The room I had was small but functional. I haven’t stayed at Hilton much this trip as I’m focussing on Marriott, but it’s nice to get new perspective. The bed was comfortable, a good desk for working, large flat screen TV, mini fridge, microwave.. this room had everything I needed for a comfortable stay. The staff as mentioned were friendly and helpful. There were delicious mini muffins out when I arrived, decent coffee and a small but fully functional bagel/cereal breakfast.. oh and the coffee was above the weak crud the residence inn serves! I had no problems during my stay and would stay here again. Thank you again to the staff
As a business traveler, I was surprised and displeased at the lack of a coffee maker in the room. I was told that in-room coffee is taboo, under Hilton corporate rules. There is coffee in the lobby, but both mornings, the pot was empty when I tried to fill my first cup during breakfast hours. My FIRST cup on a work day. My morning shower before checkout featured warm water that quickly turned cold. The staff was friendly and did adjust my bill for the shower problem. It seems the hotel was unprepared for the traffic from the large event at the attached convention center, given these problems.
I did not book this hotel, was traveling with friends , I have been a Hilton Honors member for years , this is not a Hilton level of hotel ! It may have been updated recently , but there are so many short cuts taken, it’s not good . The rooms have no coffee pots, no ice buckets , no glasses , and are super warm even with heat off . The breakfast was very sparse , nothing hot or Protien , the coffee was awful brown water ! The paper cups they give you for everything , rub purple dye off in your hands ! This was a very expensive room for Madison area , will not book again
Loved it here! Beds were so comfortable as well as the pillows. Everyone here was so friendly and welcoming and our stay came with free breakfast! Was able to go swimming and also hit the gym during our stay which was great! Hotel was super clean and spacious. Would definitely stay here again.
My husband and I stayed here over Valentine's weekend 2014, in a one-bedroom king suite. The room was very clean, a social hour and continental breakfast were provided, and the proximity to the Alliant Center was so convenient. We had a nice surprise with the full kitchen, complete with dishwasher. We have stayed here 3-4 times in the past and were never disappointed. The only things that could be improved are the cable service; mostly local channels, which are mainly news and sports. Looks like basic cable to me, not so great for a person looking for R&R while her husband is exhibiting at a model railroad show. Also, continental breakfast offers very little for the person who is gluten free. No yogurt, only fruit were banana's (citrus please), there were eggs, but not everyone can handle them. I would have been happy with an orange and/or an apple and a cup of yogurt. Not great for the person looking to not load up on carbs either. Other than those items, this hotel is very worth the stay.
Very clean and cute hotel! Service is outstanding! Roxanne at the front desk is amazingly friendly and helpful! She is a gem! Breakfast is very good, well stocked and clean, thanks to the hard work of Maria. The room was spacious and comfortable!
This hotel had space when all others were sold out for Epic XGM. It’s not on the official Epic shuttle line but they had a free shuttle of their own if you reserve. Everyone was courteous on staff there and it’s walking distance to food across the street. The rooms were very spacious but they are a bit dated. However they did the job as I only spent one night there. It’s a great basic hotel with some amenities but it was also priced the same as others that are much newer. So overall o don’t know of the value was the best given the price. I was just grateful they still had a room for me due to a mishap at my originally intended hotel.
This place was so outdated and depressing. Toilet didn’t flush and faucet had a drip. We selected it because it is within walking to Allient Energy Center where we were seeing a show. Two stars because we didn’t have to get in the hour long traffic jam after the show and because it was clean.