酒店回复: Hello!We would like to thank you for taking the time out of your day to leave us a review. We have deposits in order to help protect our rooms. Thank you for your understanding.
3.0分
情侣出游
原文
翻译提供方：Google
房间很小，有点陈旧，但价格还不错。
广告上说有早餐，但只有一袋棕色的早餐，里面有水果、燕麦棒和一瓶水。
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酒店回复: Hello Thomas,Our team here at the Rodeway Inn would like to thank you for taking the time out of your day to leave us a review. In order to keep our prices competitive, we decided to join the other motels in the area in switching over to a cold breakfast. We apologize for the inconvenience. This also gives us an opportunity to promote getting food at one of our local momma and pappa breakfast spots. We love being apart of our community and want to support other businesses in the area. Thank you for staying with us and we hope to see you again!
4.0分
情侣出游
原文
翻译提供方：Google
房间很舒适。没什么特别的。我们到达时暖气已经关了，但晚上回来时暖气又暖和了。
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酒店回复: Hello Jerry!On behalf of our team, we would like to thank you for taking the time out of your day to leave us a response. We strive to make every guest's stay as stress-less as possible. We understand that traveling can be a stressful time, especially during the holiday. We will take your response into consideration to help better our little motel for future guests. Thank you for your feedback and we hope to see you again soon!
酒店回复: Hello Donald,Thank you for leaving us a review. We are glad you and your party made it safely in your travels during that snow storm. I would like to explain some of our procedures to make sure everything is clear. We can make a reservation for you over the phone with your card, no problem. To pay for the room with your card, we need a signed authorization form that we email to you, and you can sign and send it back our way. However, we still need an incidental in the form of a card authorization or a 200 cash deposit from the person signing our registration form. The card authorization falls off in a few days or we return your 200 deposit in the morning. It's a procedure that we do to make sure bad guests don't walk out of our room with your TV's in their hand. I apologize for all inconveniences, and I hope our paths cross again. Thank you for your business.
4.0分
情侣出游
原文
翻译提供方：Google
该酒店位于高速公路旁。
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酒店回复: Hello Ernest!We would like to thank you for taking the time out of your day to leave us a review. Our team appreciates the second thought. Our location is pretty awesome. We are located on Highway 6, next to I-80 and Highway 77. We are also one exit away from the Lincoln Municipal Airport. Our team love getting to know our guests from all over the country. Thanks for being apart of this journey.
1.0分
家庭亲子
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When we arrived at our room there were men drinking and using some type of drug. We had to ask them to move so we could park and then get into our room. When we spoke to the person at the front desk we were advised that's what people do here. We left because if that's what people do there we worried as to who else is staying around us and the safety for our vehicles and ourselves. Do not recommend at all. Staff truly don't care.
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酒店回复: We sincerely apologize for the situation you encountered and any discomfort it may have caused. Please rest assured that the safety and well-being of our guests is always our number one priority. As soon as you brought the issue to our attention, the individuals causing the disturbance were immediately removed from the property. We take these matters very seriously and appreciate you letting us know so we could act quickly. Thank you for your understanding, and we hope to have the opportunity to welcome you back under better circumstances. Rodeway Inn – Lincoln, NE GM
1.0分
其他
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My room was paid for, and they didn't let me in because I had lost my driver's license and credit card. Imagine, driving cross country, losing your wallet and having Rodeway Inn saying that I couldn't stay.
5.0分
其他
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AC/heat was good. Great shower! Good service. Hot water available, but no breakfast (because of the low price we ate a great breakfast at Woodees Cafe just down the street!). :-)
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酒店回复: Dear Betty,On behalf of our entire team, I want to extend our warmest thanks for choosing to stay with us. It was truly a pleasure having you as our guest.Your presence brought a wonderful energy to our hotel, and we hope you felt at home during your stay. We strive to make every guest’s experience special, and knowing you chose us means the world to us.Thank you for your kindness, your smiles, and for allowing us to be a part of your journey even if just for a short time. Whether you were here for rest, adventure, or business, we hope we played a small part in making your time memorable.Warm regards, General Manager Rodeway Inn Lincoln West
4.0分
其他
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For a reasonably priced hotel this place is fairly nice. I've stayed there 9 times under three ownerships and these people are the best of them. I could have used another bar of soap, but other than that the towels were fresh and the bed was nicely made every day (5 night stay). This was my second stay under this ownership.
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酒店回复: Dear Buck,On behalf of the entire team at Rodeway Inn, I would like to express our heartfelt gratitude for your continued loyalty and support over the years. It has been our absolute pleasure to welcome you time and time again, and we are truly honored to be your home away from home.Guests like you are the reason we strive every day to provide the highest level of service and hospitality. Your continued trust in us is the greatest compliment we could receive.We look forward to many more years of welcoming you back and exceeding your expectations. Should you ever need anything like extra soap bars to make your stays more comfortable, please don’t hesitate to let us know.With sincere thanks,General ManagerRodeway Inn West - Lincoln, NE
2.0分
情侣出游
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I didn't expect a whole lot for the price but when it says breakfast included with pictures of a nice breakfast bar and you get a white paper sack with a bottle of water, a warm cup of fruit and a tiny granola bar I'm highly disappointed! Completely inaccurate and honestly false advertising!
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酒店回复: Dear Shauna,Thank you for choosing to stay with us! We’re grateful for your visit and truly appreciate you being our guest.We’d like to sincerely apologize for any disappointment caused by offering a breakfast bag instead of a full breakfast bar. We understand how important a good breakfast can be, and the hotel will look into updating the photos of our breakfast area. From, General ManagerRodeway Inn University District
很普通的汽车旅馆，没有 Kleenex 纸巾、咖啡壶等便利设施，枕头大小和棉花糖袋差不多。房间不错，浴室需要一些爱护。电视不错，床很舒服，除了枕头，干净且方便。在去林肯的路上，接到电话说我需要支付 200 美元的现金押金才能入住，如果我不是开车，我会取消预订。然而，当我们到达时，前台的年轻女士没有提到押金，我也没有。打电话的人说因为我来自州，所以我需要支付押金！
房间很小，有点陈旧，但价格还不错。
广告上说有早餐，但只有一袋棕色的早餐，里面有水果、燕麦棒和一瓶水。
房间很舒适。没什么特别的。我们到达时暖气已经关了，但晚上回来时暖气又暖和了。
为一位无家可归、无法躲避暴风雪的人支付了房间费用。需要支付 200 美元现金押金。酒店不接受电话信用卡付款。需要在雪地里开车 25 英里才能把这个人送到安全的地方。
该酒店位于高速公路旁。
When we arrived at our room there were men drinking and using some type of drug. We had to ask them to move so we could park and then get into our room. When we spoke to the person at the front desk we were advised that's what people do here. We left because if that's what people do there we worried as to who else is staying around us and the safety for our vehicles and ourselves. Do not recommend at all. Staff truly don't care.
My room was paid for, and they didn't let me in because I had lost my driver's license and credit card. Imagine, driving cross country, losing your wallet and having Rodeway Inn saying that I couldn't stay.
AC/heat was good. Great shower! Good service. Hot water available, but no breakfast (because of the low price we ate a great breakfast at Woodees Cafe just down the street!). :-)
For a reasonably priced hotel this place is fairly nice. I've stayed there 9 times under three ownerships and these people are the best of them. I could have used another bar of soap, but other than that the towels were fresh and the bed was nicely made every day (5 night stay). This was my second stay under this ownership.
I didn't expect a whole lot for the price but when it says breakfast included with pictures of a nice breakfast bar and you get a white paper sack with a bottle of water, a warm cup of fruit and a tiny granola bar I'm highly disappointed! Completely inaccurate and honestly false advertising!