酒店回复: Hello!We would like to thank you for taking the time out of your day to leave us a review. We have deposits in order to help protect our rooms. Thank you for your understanding.
3.0分
情侣出游
原文
翻译提供方：Google
房间很小，有点陈旧，但价格还不错。
广告上说有早餐，但只有一袋棕色的早餐，里面有水果、燕麦棒和一瓶水。
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酒店回复: Hello Thomas,Our team here at the Rodeway Inn would like to thank you for taking the time out of your day to leave us a review. In order to keep our prices competitive, we decided to join the other motels in the area in switching over to a cold breakfast. We apologize for the inconvenience. This also gives us an opportunity to promote getting food at one of our local momma and pappa breakfast spots. We love being apart of our community and want to support other businesses in the area. Thank you for staying with us and we hope to see you again!
4.0分
情侣出游
原文
翻译提供方：Google
房间很舒适。没什么特别的。我们到达时暖气已经关了，但晚上回来时暖气又暖和了。
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酒店回复: Hello Jerry!On behalf of our team, we would like to thank you for taking the time out of your day to leave us a response. We strive to make every guest's stay as stress-less as possible. We understand that traveling can be a stressful time, especially during the holiday. We will take your response into consideration to help better our little motel for future guests. Thank you for your feedback and we hope to see you again soon!
3.0分
其他
原文
翻译提供方：Google
业主在确认*******的预订时遇到了麻烦，并且没有我的预订记录。
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酒店回复: Hello Brian, On behalf of our team, I would like to apologize for the inconvenience during your check in. Sometimes it takes a second for our system to communicate with the third party applications. We double checked everything after your stay and we hope to avoid future disconnects. Thank you for bringing that to our attention. We hope the rest of your stay was pleasant and hope to earn a better review during your next stay.
酒店回复: Hello Irina,Thank you for taking the time out of your day to leave us a review. Our location is the number one thing we love about our little motel. We are located on Highway 6, right next Interstate-80, and Highway 77, and up the street from the Lincoln Municipal Airport. The best part of being in the hospitality industry is that we get to meet guests from all walks of life. We love getting to know our guests and getting to know parts of the country we have never heard of. Thank you for being apart of our journey as we have become apart of your's.Thank you for your business and we hope you see you again soon.
4.0分
情侣出游
原文
翻译提供方：Google
该酒店位于高速公路旁。
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酒店回复: Hello Ernest!We would like to thank you for taking the time out of your day to leave us a review. Our team appreciates the second thought. Our location is pretty awesome. We are located on Highway 6, next to I-80 and Highway 77. We are also one exit away from the Lincoln Municipal Airport. Our team love getting to know our guests from all over the country. Thanks for being apart of this journey.
5.0分
其他
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The Rodeway inn was sufficient for a quick nights sleep, for a break along a long drive cross country. The shower worked fine, the room was clean and beds comfortable. I would like to give a special mention to the staff. I mistakenly left behind a sweater in the room; they called within 10 minutes of leaving and I was able to return and get it. Thank you!
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酒店回复: Dear Hema,Thank you so much for your kind words and for taking the time to share your appreciation. We are truly delighted to hear that our team’s extra efforts helped make your stay enjoyable. Providing exceptional service is something we take great pride in, and knowing that it made a positive difference for you means the world to us.It was our pleasure to have you as our guest, and we hope your time here was both comfortable and memorable. Should your travels bring you back this way, we would be honored to welcome you again and provide another wonderful stay.Thank you once again for choosing our hotel and for recognizing our staff’s dedication.Warm regards,Rodeway InnGM
1.0分
情侣出游
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Room was musty and the property was dirty and run down. Then they stole my $100 deposit for some makeup that was on a bath towel. Ridiculous. Will never stay there again.
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酒店回复: Hello Chad,I hope you are doing well. I wanted to follow up regarding the housekeeping issues from the first night of your stay. Multiple members of our staff observed that you and your friend were wearing black and white Halloween makeup that evening (from the rock band KISS), and unfortunately the makeup caused significant staining to nearly all towels as well as every pillowcases in the room.As noted in the registration agreement you signed at check-in, guests are responsible for any damages to hotel property during their stay. Because the towels and linens could not be restored, charges for the damaged items have been applied. Pricing of the towels and linen are posted on the counter during your check-in and we were gracious enough to only charge you for half of the damages. We also want to mention that you decided to stay with us again just two weeks later as your review is from your second stay, not your first on Halloween night where all the damages occurred. Best,Rodway Inn GM
5.0分
情侣出游
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I was worried checking into the hotel since it is a more economical option, but everything was clean and worked and we had a good night of sleep. The front desk staff was very friendly.
There was no breakfast that I could find even though it said there was on *******. There was just coffee. Also something near to the hotel makes a weird high pitched noise in the morning, like aliens are about to come haha. Overall I’m happy with the whole experience considering the price.
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酒店回复: Hello Taylor,Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay with us. As far as breakfast, we offer breakfast to go snack bags on the office counter from 6AM-9AM. If you ever have any issues or questions, please reach out to staff and we are happy to assist! We hope to welcome you back again soon!Rodeway Inn West - Lincoln, NEGM
1.0分
其他
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My room was paid for, and they didn't let me in because I had lost my driver's license and credit card. Imagine, driving cross country, losing your wallet and having Rodeway Inn saying that I couldn't stay.
很普通的汽车旅馆，没有 Kleenex 纸巾、咖啡壶等便利设施，枕头大小和棉花糖袋差不多。房间不错，浴室需要一些爱护。电视不错，床很舒服，除了枕头，干净且方便。在去林肯的路上，接到电话说我需要支付 200 美元的现金押金才能入住，如果我不是开车，我会取消预订。然而，当我们到达时，前台的年轻女士没有提到押金，我也没有。打电话的人说因为我来自州，所以我需要支付押金！
房间很小，有点陈旧，但价格还不错。
广告上说有早餐，但只有一袋棕色的早餐，里面有水果、燕麦棒和一瓶水。
房间很舒适。没什么特别的。我们到达时暖气已经关了，但晚上回来时暖气又暖和了。
业主在确认*******的预订时遇到了麻烦，并且没有我的预订记录。
住一晚还不错。由于靠近州际公路，很方便，还会再住这里。如果您带宠物入住，请注意额外收取 25 美元的税费。
该酒店位于高速公路旁。
The Rodeway inn was sufficient for a quick nights sleep, for a break along a long drive cross country. The shower worked fine, the room was clean and beds comfortable. I would like to give a special mention to the staff. I mistakenly left behind a sweater in the room; they called within 10 minutes of leaving and I was able to return and get it. Thank you!
Room was musty and the property was dirty and run down. Then they stole my $100 deposit for some makeup that was on a bath towel. Ridiculous. Will never stay there again.
I was worried checking into the hotel since it is a more economical option, but everything was clean and worked and we had a good night of sleep. The front desk staff was very friendly.
There was no breakfast that I could find even though it said there was on *******. There was just coffee. Also something near to the hotel makes a weird high pitched noise in the morning, like aliens are about to come haha. Overall I’m happy with the whole experience considering the price.
My room was paid for, and they didn't let me in because I had lost my driver's license and credit card. Imagine, driving cross country, losing your wallet and having Rodeway Inn saying that I couldn't stay.