酒店回复: Hello!We would like to thank you for taking the time out of your day to leave us a review. We have deposits in order to help protect our rooms. Thank you for your understanding.
3.0分
情侣出游
原文
翻译提供方：Google
房间很小，有点陈旧，但价格还不错。
广告上说有早餐，但只有一袋棕色的早餐，里面有水果、燕麦棒和一瓶水。
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酒店回复: Hello Thomas,Our team here at the Rodeway Inn would like to thank you for taking the time out of your day to leave us a review. In order to keep our prices competitive, we decided to join the other motels in the area in switching over to a cold breakfast. We apologize for the inconvenience. This also gives us an opportunity to promote getting food at one of our local momma and pappa breakfast spots. We love being apart of our community and want to support other businesses in the area. Thank you for staying with us and we hope to see you again!
4.0分
情侣出游
原文
翻译提供方：Google
房间很舒适。没什么特别的。我们到达时暖气已经关了，但晚上回来时暖气又暖和了。
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酒店回复: Hello Jerry!On behalf of our team, we would like to thank you for taking the time out of your day to leave us a response. We strive to make every guest's stay as stress-less as possible. We understand that traveling can be a stressful time, especially during the holiday. We will take your response into consideration to help better our little motel for future guests. Thank you for your feedback and we hope to see you again soon!
酒店回复: Hello Donald,Thank you for leaving us a review. We are glad you and your party made it safely in your travels during that snow storm. I would like to explain some of our procedures to make sure everything is clear. We can make a reservation for you over the phone with your card, no problem. To pay for the room with your card, we need a signed authorization form that we email to you, and you can sign and send it back our way. However, we still need an incidental in the form of a card authorization or a 200 cash deposit from the person signing our registration form. The card authorization falls off in a few days or we return your 200 deposit in the morning. It's a procedure that we do to make sure bad guests don't walk out of our room with your TV's in their hand. I apologize for all inconveniences, and I hope our paths cross again. Thank you for your business.
3.0分
其他
原文
翻译提供方：Google
业主在确认*******的预订时遇到了麻烦，并且没有我的预订记录。
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酒店回复: Hello Brian, On behalf of our team, I would like to apologize for the inconvenience during your check in. Sometimes it takes a second for our system to communicate with the third party applications. We double checked everything after your stay and we hope to avoid future disconnects. Thank you for bringing that to our attention. We hope the rest of your stay was pleasant and hope to earn a better review during your next stay.
酒店回复: Hello Irina,Thank you for taking the time out of your day to leave us a review. Our location is the number one thing we love about our little motel. We are located on Highway 6, right next Interstate-80, and Highway 77, and up the street from the Lincoln Municipal Airport. The best part of being in the hospitality industry is that we get to meet guests from all walks of life. We love getting to know our guests and getting to know parts of the country we have never heard of. Thank you for being apart of our journey as we have become apart of your's.Thank you for your business and we hope you see you again soon.
4.0分
情侣出游
原文
翻译提供方：Google
该酒店位于高速公路旁。
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酒店回复: Hello Ernest!We would like to thank you for taking the time out of your day to leave us a review. Our team appreciates the second thought. Our location is pretty awesome. We are located on Highway 6, next to I-80 and Highway 77. We are also one exit away from the Lincoln Municipal Airport. Our team love getting to know our guests from all over the country. Thanks for being apart of this journey.
1.0分
其他
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My room was paid for, and they didn't let me in because I had lost my driver's license and credit card. Imagine, driving cross country, losing your wallet and having Rodeway Inn saying that I couldn't stay.
5.0分
其他
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AC/heat was good. Great shower! Good service. Hot water available, but no breakfast (because of the low price we ate a great breakfast at Woodees Cafe just down the street!). :-)
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酒店回复: Dear Betty,On behalf of our entire team, I want to extend our warmest thanks for choosing to stay with us. It was truly a pleasure having you as our guest.Your presence brought a wonderful energy to our hotel, and we hope you felt at home during your stay. We strive to make every guest’s experience special, and knowing you chose us means the world to us.Thank you for your kindness, your smiles, and for allowing us to be a part of your journey even if just for a short time. Whether you were here for rest, adventure, or business, we hope we played a small part in making your time memorable.Warm regards, General Manager Rodeway Inn Lincoln West
2.0分
家庭亲子
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The office door was secured around the clock, which is quite convenient. The staff were exceptionally friendly, making the check-in process a breeze. However, the parking lot was in poor condition. Our room key was malfunctioning, and we needed assistance from the staff to get it open. I even cut my finger on the inside door handle, so exercise caution. The room itself was relatively clean and had a tolerable smell. Unfortunately, the air conditioner was extremely noisy and didn't function very well. The shower was unstable and appeared as though it could collapse at any moment. The beds were old and sagging spring mattresses, leading to an uncomfortable night's sleep. You truly get what you pay for.
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酒店回复: Dear Jessica, Please accept our sincere apologies for any inconvenience you experienced during your recent stay with us. Your comfort and satisfaction are very important to us, and we regret that we fell short of your expectations. We truly appreciate your feedback and are taking steps to ensure a better experience in the future. Thank you for bringing this to our attention. Sincerely, General manager Rodeway Inn University District
很普通的汽车旅馆，没有 Kleenex 纸巾、咖啡壶等便利设施，枕头大小和棉花糖袋差不多。房间不错，浴室需要一些爱护。电视不错，床很舒服，除了枕头，干净且方便。在去林肯的路上，接到电话说我需要支付 200 美元的现金押金才能入住，如果我不是开车，我会取消预订。然而，当我们到达时，前台的年轻女士没有提到押金，我也没有。打电话的人说因为我来自州，所以我需要支付押金！
房间很小，有点陈旧，但价格还不错。
广告上说有早餐，但只有一袋棕色的早餐，里面有水果、燕麦棒和一瓶水。
房间很舒适。没什么特别的。我们到达时暖气已经关了，但晚上回来时暖气又暖和了。
为一位无家可归、无法躲避暴风雪的人支付了房间费用。需要支付 200 美元现金押金。酒店不接受电话信用卡付款。需要在雪地里开车 25 英里才能把这个人送到安全的地方。
业主在确认*******的预订时遇到了麻烦，并且没有我的预订记录。
住一晚还不错。由于靠近州际公路，很方便，还会再住这里。如果您带宠物入住，请注意额外收取 25 美元的税费。
该酒店位于高速公路旁。
My room was paid for, and they didn't let me in because I had lost my driver's license and credit card. Imagine, driving cross country, losing your wallet and having Rodeway Inn saying that I couldn't stay.
AC/heat was good. Great shower! Good service. Hot water available, but no breakfast (because of the low price we ate a great breakfast at Woodees Cafe just down the street!). :-)
The office door was secured around the clock, which is quite convenient. The staff were exceptionally friendly, making the check-in process a breeze. However, the parking lot was in poor condition. Our room key was malfunctioning, and we needed assistance from the staff to get it open. I even cut my finger on the inside door handle, so exercise caution. The room itself was relatively clean and had a tolerable smell. Unfortunately, the air conditioner was extremely noisy and didn't function very well. The shower was unstable and appeared as though it could collapse at any moment. The beds were old and sagging spring mattresses, leading to an uncomfortable night's sleep. You truly get what you pay for.