Room, welcome area, and kitchen were all clean. Staff was fantastic! And the breakfast in the morning included eggs, sausage, and waffles
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酒店回复: Hello Jessica,Thank you for your positive feedback about the cleanliness and the quality of our staff's service. It's great to hear that you enjoyed the breakfast offerings as well. We appreciate your comments and will continue to strive for excellence in our guest experience. We hope to welcome you back on your next visit to enjoy more of what we have to offer.
4.0分
家庭亲子
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The property wasn't a bad stay. There was some issues with our first room, water running sound and lights wouldn't turn on. They gave us a new room after a little pressure. The breakfast was mediocre. There is not alot of options. Others we've stayed at had hard boiled eggs, sausages, pancakes, muffins prepackaged so you can take back to your room. This one didn’t have any of that. The hot tub would be better if it had jets and not just 3 little ones with two not working. All just knit picky things. Would stay again here if I had to. All in all a 3 star stay in my families opinion. Even my 8 year olds had the same complaints.
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酒店回复: Hello Brittany,Thank you for your feedback regarding your recent stay. It's great to hear that you found the property acceptable overall, but we appreciate your comments about the room issues and breakfast options. We continuously strive to enhance our guest experience, and your insights will be considered as we look to improve. We're glad to know you would consider staying with us again in the future, and we hope your next visit exceeds all expectations.
3.0分
其他
Toilet got clogged, the compressor in the frig is going out it was super loud made it hard to sleep
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酒店回复: Thank you for sharing your feedback. We strive to maintain a comfortable and functional environment for all of our guests, and our team works diligently to address maintenance concerns as they arise. We understand that issues like a loud refrigerator or a clogged toilet can impact your stay, and we appreciate you bringing these matters to our attention. Our staff is committed to providing a welcoming atmosphere, and we value guests who take the time to share their experiences so we can continue to uphold our standards.
5.0分
其他
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Our tv was not working and they came to fix the issue very quickly. More fruit choices on breakfast bar would be a nice addition. Front desk staff at check in and this morning were very helpful and friendly.
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酒店回复: Thank you for your feedback. We’re glad our team was able to resolve the TV issue quickly and that you found our front desk staff helpful and friendly. We appreciate your suggestion about adding more fruit choices at breakfast and will keep it in mind for future improvements.
5.0分
其他
Staff was extremely helpful and polite rooms were very clean had no complaints, especially with the reasonable price. Thank you.
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酒店回复: Hello Casey,We appreciate your kind words about our staff and the cleanliness of our rooms. It's wonderful to hear that you found our prices reasonable as well. Your positive feedback is invaluable as we strive to provide a great experience for all our guests. We look forward to welcoming you back in the future for another enjoyable stay. Thank you for sharing your experience with us!
5.0分
其他
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Everyone we met was kind and pleasant. We had a few hiccups on our end and each was handled with a smile and amazing solution. This has become one of our favorite places to stay after two stays this month! Thank you!
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酒店回复: Hello Jolinda,Thank you for your wonderful feedback! We're delighted to hear that our team made your experience enjoyable and that you've chosen to return. It’s rewarding to know that you consider us one of your favorite places. We look forward to welcoming you back for another memorable stay in the future!
4.0分
朋友出游
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We appreciated the dog friendly hotel that was less expensive than other local options. We appreciated that the front desk changed our room assignment when we expressed concerns over mobility issues, as there is no elevator between floors. Breakfast included small pastries, yogurt, sausage and eggs. The eggs were not the greatest seemingly made off site and reheated or prepared from dried powder. I always like waffles. Our room was large and beds were comfortable.
4.0分
其他
Front desk clerk didn’t know how to transfer outside calls to my room & couldn’t find any other staff to help her
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酒店回复: Hello Avril,Thank you for sharing your experience. We appreciate your feedback regarding the front desk service. While our team aims to provide knowledgeable assistance, there are times when more training is necessary. Your comments will be shared with management to help improve our processes and training for future guests. We hope you enjoyed the rest of your stay and we look forward to improving our service in the future.
很棒的选择！！室内泳池不限时间，按摩浴缸非常舒服，前台服务也很友好。
房间的大沙发不错，整体干净整洁。早餐很丰盛。
Room, welcome area, and kitchen were all clean. Staff was fantastic! And the breakfast in the morning included eggs, sausage, and waffles
The property wasn't a bad stay. There was some issues with our first room, water running sound and lights wouldn't turn on. They gave us a new room after a little pressure. The breakfast was mediocre. There is not alot of options. Others we've stayed at had hard boiled eggs, sausages, pancakes, muffins prepackaged so you can take back to your room. This one didn’t have any of that. The hot tub would be better if it had jets and not just 3 little ones with two not working. All just knit picky things. Would stay again here if I had to. All in all a 3 star stay in my families opinion. Even my 8 year olds had the same complaints.
Toilet got clogged, the compressor in the frig is going out it was super loud made it hard to sleep
Our tv was not working and they came to fix the issue very quickly. More fruit choices on breakfast bar would be a nice addition. Front desk staff at check in and this morning were very helpful and friendly.
Staff was extremely helpful and polite rooms were very clean had no complaints, especially with the reasonable price. Thank you.
Everyone we met was kind and pleasant. We had a few hiccups on our end and each was handled with a smile and amazing solution. This has become one of our favorite places to stay after two stays this month! Thank you!
We appreciated the dog friendly hotel that was less expensive than other local options. We appreciated that the front desk changed our room assignment when we expressed concerns over mobility issues, as there is no elevator between floors. Breakfast included small pastries, yogurt, sausage and eggs. The eggs were not the greatest seemingly made off site and reheated or prepared from dried powder. I always like waffles. Our room was large and beds were comfortable.
Front desk clerk didn’t know how to transfer outside calls to my room & couldn’t find any other staff to help her