酒店回复: Hello Jose,We are thrilled to hear that you enjoyed your stay with us! Our team strives to provide outstanding service to all our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.
4.0分
其他
原文
翻译提供方:Google
好的
1.0分
其他
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Room dirty no refreshed towels for 3 day stay. Manager condescending to woman. Motel customer service was horrible. The on line booking price was less than what they charged when checking in. They charged us more. We were told that is the way it is and he can’t change it. Got to room, no windows to front parking lot. The bathroom had mold all over. Asked for more clean towels struggled to even get them. Ask for another pillow and the pillow case had crusty goo on it..asked for clean pillow case and was told the pillows are stained..front desk staff was appalled to my request for a clean no crusty pillow case. Really? Room had three adults and they would
Only give us one hand towel. I would say that this hotel fails as being hospitable. Customer service failure. Didn’t honor on line price. Difficult, disgusting, and disappointed.
5.0分
家庭亲子
Dirty floor in room. I paid more than ******* told me. Staff is wonderful. On line it looks ok but in person its a dump!
3.0分
商务出差
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Cost wise totally great. But the pictures look better than what it is. A big gripe I had is that for some reason our room was full of fruit flies. The room smelled like cleaner. The people that worked there stared at us more than I’m used to, if that makes sense. Had a weird vibe. Outside of that, it was tidy and inexpensive.
3.0分
情侣出游
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Staff was friendly and helpful. Our room had a leaky toilet and broken drain under the sink. Didnt charge a pet deposit. Walls and doors needed a scrubbing. No breakfast, just coffee. Pool filter needed cleaning and a little tlc but the water was blue and refreshing. Comfortable beds.
3.0分
家庭亲子
Good location and price, but there was water damage to the bathroom and sink floors causing knats to be in the room. Look elsewhere.
房间干净整洁
性价比很高,房间里竟然还有微波炉和冰箱,真是惊喜!
不过暖气坏了,我们不得不打电话给前台让他们来修理/重置(据说是因为房间空置太久了)。
结果我们花了一个多小时,先是按照电话里的指示自己尝试加热房间,然后又等前台人员过来帮忙。
超爱住这里!总是那么干净和安静。市中心的位置也很棒。
伟大的
好的
Room dirty no refreshed towels for 3 day stay. Manager condescending to woman. Motel customer service was horrible. The on line booking price was less than what they charged when checking in. They charged us more. We were told that is the way it is and he can’t change it. Got to room, no windows to front parking lot. The bathroom had mold all over. Asked for more clean towels struggled to even get them. Ask for another pillow and the pillow case had crusty goo on it..asked for clean pillow case and was told the pillows are stained..front desk staff was appalled to my request for a clean no crusty pillow case. Really? Room had three adults and they would
Only give us one hand towel. I would say that this hotel fails as being hospitable. Customer service failure. Didn’t honor on line price. Difficult, disgusting, and disappointed.
Dirty floor in room. I paid more than ******* told me. Staff is wonderful. On line it looks ok but in person its a dump!
Cost wise totally great. But the pictures look better than what it is. A big gripe I had is that for some reason our room was full of fruit flies. The room smelled like cleaner. The people that worked there stared at us more than I’m used to, if that makes sense. Had a weird vibe. Outside of that, it was tidy and inexpensive.
Staff was friendly and helpful. Our room had a leaky toilet and broken drain under the sink. Didnt charge a pet deposit. Walls and doors needed a scrubbing. No breakfast, just coffee. Pool filter needed cleaning and a little tlc but the water was blue and refreshing. Comfortable beds.
Good location and price, but there was water damage to the bathroom and sink floors causing knats to be in the room. Look elsewhere.