酒店回复: Hey Janice, Red Roof appreciates your 5/5 score and comments regarding your recent stay at the Red Roof Inn Jackson Downtown - Fairgrounds. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely, RecordoRed Roof Management RediResponse Specialist
1.0分
其他
$80 must be the new $39.50 rooms, I’m 70 and been around, this room was the worst...
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酒店回复: Dear Appreciated Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Jackson Downtown - Fairgrounds. We are truly sorry to hear about your disappointing experience. It is disheartening to learn that the room did not meet your expectations during your stay.Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would appreciate the opportunity to welcome you again at Red Roof and provide you with an improved experience during your future travels.Very truly yours,ErikaRed Roof Management RediResponse Specialist
5.0分
其他
Family Trip.
Room had a odor at first but I took care of that. Open drink was left in refrigerator but otherwise family had a good time and our stay was good.
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酒店回复: Dear Valued Guest,Thank you for sharing your experience at Red Roof Inn Jackson Downtown - Fairgrounds. I am sorry to hear about the initial odor in your room and the open drink left in the refrigerator. That is certainly not the standard we aim for. However, I am glad to know that you were able to resolve the odor issue and that, overall, your family enjoyed the stay. We are reviewing these aspects to ensure a better guest experience. Thank you for choosing Red Roof. We hope to have the opportunity to provide you with a flawless experience in the future.Sincerely,ViktorRed Roof Management RediResponse Specialist
1.0分
其他
Horrible and very dirty ..looks drug infested a lot of homeless people around not a safe environment
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Jackson Downtown - Fairgrounds. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issue that you may have encountered with the cleanliness issue and the safety of the environment. I am sharing your feedback with management to ensure that your concerns are addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We hope we have the opportunity to see you again in the future.Very truly yours,ReyRed Roof ManagementRediResponse Specialist
5.0分
商务出差
This was a business trip (4days) no problems at all
Id stay here again
5.0分
其他
Ac worked parking was good. Good room for a good price.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Jackson Downtown - Fairgrounds. We are pleased to hear that you found the AC and parking satisfactory, and that you felt the room was a good value for the price. We strive to provide comfortable accommodations at affordable rates, and we appreciate your acknowledgment of our efforts.We aim to provide you with an exceptional experience at Red Roof. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,HannahRed Roof Management RediResponse Specialist
3.0分
其他
My bed was dirty. There wasn’t any tissue. Some of the towels were dirty.
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酒店回复: Dear Respected Traveler,Thank you for taking the time to tell us about your experience at the Red Roof Inn Jackson Downtown - Fairgrounds. We regret to hear that the state of the bed and the towels were not up to your standards. I am truly disheartened to read such comments.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town.Very truly yours,DevineRed Roof ManagementRediResponse Specialist
4.0分
其他
Okay stay for 1 night
Area around hotel was not good.
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酒店回复: Dear Recent Visitor,Thank you for taking the time to tell us about your experience at the Red Roof Inn Jackson Downtown - Fairgrounds. It is disheartening to hear that your stay with us did not meet your expectations. Please accept our apologies for your experience.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town. Very truly yours,ErikaRed Roof Management RediResponse Specialist
还可以，就是警察太多了。
工作人员还行，但天黑后前台就没人了。不过地理位置倒是绝佳。
好的
$80 must be the new $39.50 rooms, I’m 70 and been around, this room was the worst...
Family Trip.
Room had a odor at first but I took care of that. Open drink was left in refrigerator but otherwise family had a good time and our stay was good.
Horrible and very dirty ..looks drug infested a lot of homeless people around not a safe environment
This was a business trip (4days) no problems at all
Id stay here again
Ac worked parking was good. Good room for a good price.
My bed was dirty. There wasn’t any tissue. Some of the towels were dirty.
Okay stay for 1 night
Area around hotel was not good.