酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you enjoyed the lobby and the updated rooms, but we sincerely apologize for the rudeness you experienced at check-in. Your comments have been shared with our management team to address this and improve guest service.Sincerely,Hotel Manager
5.0分
情侣出游
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In order to use the wifi you must use the option at the bottom of the sign in web page where you enter an access code. Then you will be fully connected to the Internet. If things mess up then go to settings, under apps find your browser & clear all cache & storage then reopen your browser to get the sign in page again.
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酒店回复: Dear Guest,Thank you for sharing these helpful instructions regarding our Wi-Fi access. We appreciate your effort to guide fellow guests and are glad you were able to get connected. Your feedback helps ensure a smoother experience for everyone using our internet services.Sincerely,Hotel Manager
2.0分
商务出差
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I was pretty disappointed with my stay. The room looked clean at first glance, but once I settled in, a few issues became hard to ignore. There were visible stains on the couch, and the bed skirt also had noticeable marks that made the room feel less cared for than it should be.
The flooring was another problem. it was lifting up and felt loose in several spots. In some areas, the flooring didn’t even extend all the way to the wall, which gave the room an unfinished look. On top of that, the TV was surprisingly small for a hotel room and hard to see from the bed.
Overall, the room just felt worn and not well maintained. With a little attention and upkeep, it could be much better, but as it stands, it wasn’t the comfortable stay I expected.
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酒店回复: Dear Guest, we sincerely apologize that your stay did not meet expectations. We appreciate your detailed feedback regarding the furniture, flooring, and TV, and will address these maintenance and upkeep issues promptly. Your comments are invaluable as we work to improve the comfort and quality of our rooms.Sincerely,Hotel Manager
2.0分
其他
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There was a party right below us on level 2, and it went on until 1:30 pm. The rooms shook. Literally, it sounded like you were partying with them. We had an early morning so that disrupted our night. They did move us to another room, but the new rooms were not clean and outdated. We found hair on the sheets, so we don't think the cleaners changed them. The sheets also smelled like body odor. The bathrooms were clean, but there was mold on the caulking, and the bathroom lights are very dim. The fridges weren’t cleaned out either, as there was a liter soda from the last guest still in the fridge.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We’re very sorry for the noise disturbance, the condition of the new room, and the cleanliness issues you encountered. This is far below our standards, and we will address these concerns immediately with our housekeeping and maintenance teams to ensure a safer, cleaner, and more comfortable experience for future guests.Sincerely, HOTEL MANGER
3.0分
其他
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The hotel had been under renovations the last time we were there. The renovations are poor, short cuts?? The hotel needs a good deep cleaning. Lighting in the bathroom needs to be improved. Only light is around the mirror.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear the recent renovations and bathroom lighting did not meet your expectations, and that the hotel requires a deeper cleaning. Your comments will be reviewed with our team to address these issues and improve the overall guest experience.Sincerely, Hotel manager
4.0分
其他
My husband stated the room was nice and clean.
Check-in was smooth.
The breakfast was good overall.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re delighted to hear your husband enjoyed the clean room, smooth check-in, and overall breakfast experience. Your kind words are appreciated, and we look forward to welcoming you both back for another pleasant stay.Sincerely, Hotel manager
5.0分
情侣出游
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Super friendly staff, accomodating for pet owners, clean and updated room with a comfy bed. Pool is open super late, complimentary breakfast has a lot of options and good coffee.
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酒店回复: Dear GuestThank you for sharing such a warm review. We are delighted to hear you enjoyed our friendly service, pet friendly atmosphere, and clean comfortable room. It is great to know the late pool hours and breakfast options added to your stay. We look forward to welcoming you again for another pleasant visit.SincerelyHotel Manager
1.0分
其他
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There was a some type of bug in my bed. It was dead mind u and there was hair on the sheets They said they give me 20% off my stay. Haven't seen the results of that situation as well. Will not be staying here and next time i might just use cash instead of this app
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re very sorry for the cleanliness issue you encountered and for any inconvenience regarding your refund. This is not the experience we strive to provide. We’ll review this matter immediately to ensure better service and communication moving forward.Sincerely,Hotel Manager
安静宜人。房间很大，价格便宜。大堂和电梯里弥漫着一股游泳池的味道，但除此之外没什么好抱怨的。提供免费早餐，不过种类很少，别指望太多。
给我办理入住的那个人说话含糊不清，而且早上好像没人愿意帮我办理退房。只有两个人，一个在玩手机，另外三个就那么坐着。我不得不说点什么，他们才开始行动。
办理入住的人员很粗鲁。大堂很漂亮，房间也很新。
In order to use the wifi you must use the option at the bottom of the sign in web page where you enter an access code. Then you will be fully connected to the Internet. If things mess up then go to settings, under apps find your browser & clear all cache & storage then reopen your browser to get the sign in page again.
I was pretty disappointed with my stay. The room looked clean at first glance, but once I settled in, a few issues became hard to ignore. There were visible stains on the couch, and the bed skirt also had noticeable marks that made the room feel less cared for than it should be.
The flooring was another problem. it was lifting up and felt loose in several spots. In some areas, the flooring didn’t even extend all the way to the wall, which gave the room an unfinished look. On top of that, the TV was surprisingly small for a hotel room and hard to see from the bed.
Overall, the room just felt worn and not well maintained. With a little attention and upkeep, it could be much better, but as it stands, it wasn’t the comfortable stay I expected.
There was a party right below us on level 2, and it went on until 1:30 pm. The rooms shook. Literally, it sounded like you were partying with them. We had an early morning so that disrupted our night. They did move us to another room, but the new rooms were not clean and outdated. We found hair on the sheets, so we don't think the cleaners changed them. The sheets also smelled like body odor. The bathrooms were clean, but there was mold on the caulking, and the bathroom lights are very dim. The fridges weren’t cleaned out either, as there was a liter soda from the last guest still in the fridge.
The hotel had been under renovations the last time we were there. The renovations are poor, short cuts?? The hotel needs a good deep cleaning. Lighting in the bathroom needs to be improved. Only light is around the mirror.
My husband stated the room was nice and clean.
Check-in was smooth.
The breakfast was good overall.
Super friendly staff, accomodating for pet owners, clean and updated room with a comfy bed. Pool is open super late, complimentary breakfast has a lot of options and good coffee.
There was a some type of bug in my bed. It was dead mind u and there was hair on the sheets They said they give me 20% off my stay. Haven't seen the results of that situation as well. Will not be staying here and next time i might just use cash instead of this app