酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you enjoyed the lobby and the updated rooms, but we sincerely apologize for the rudeness you experienced at check-in. Your comments have been shared with our management team to address this and improve guest service.Sincerely,Hotel Manager
1.0分
其他
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This place is beyond horrible. The room was filthy from the moment I walked in floors dirty, walls smeared, sloppy paint job, and parts of the ceiling literally falling down. The bathroom looked like it hadn’t been cleaned in weeks stains on the toilet, tub not scrubbed, and an overall foul smell that made me sick.
I asked the front desk for a different room, thinking maybe it was just bad luck. They showed me another one same nasty mess. Dirty, rundown, and completely unacceptable. Instead of fixing the problem, I was told to just “go to a different hotel.” That’s their solution!
This place should be shut down until it’s cleaned and renovated properly. The management clearly doesn’t care about guests, cleanliness, or basic hospitality. I wouldn’t recommend this dump to anyone not even for one night.
Avoid this hotel at all costs. You’ll regret every minute you spend here.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are deeply sorry for the unacceptable condition of the rooms and the poor service you experienced. This is far below the standard we aim to provide. Your comments will be addressed immediately with our team to improve cleanliness, maintenance, and guest care.Sincerely,Hotel Manager
5.0分
家庭亲子
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Only issue I had was that there was a smell in the hotel that lingered that may have been from cleaning or possibly the chlorine from the pool. Was never able to completely distinguish it.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you enjoyed your stay overall. We appreciate you mentioning the lingering smell and will look into it to ensure a fresher environment for our guests. Your input helps us improve the comfort of future stays.Sincerely,Hotel Manager
3.0分
其他
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Everything was ok except the bed. It had a big dip in the middle so I could never get comfortable. The room needs a new mattress. The room was clean. But the room could use some updating.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you found the room clean, but we apologize for the discomfort caused by the bed and the need for updates. We’ll take your comments into consideration to improve future stays and hope to welcome you back for a more comfortable experience.Sincerely, hotel manager
3.0分
其他
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My room smelled like someone had been smoking in it and then the smell was masked. It was a terrible odor. The room did not appear to be very clean. Mold in shower. It looked like mold on bathroom ceiling was just painted over. The floor appeared dirty with particles on floor. Very expensive room for the quality. The blinds were broken.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the unpleasant odor, cleanliness issues, mold concerns, broken blinds, and overall room condition. Your comments have been shared with our management team to address these problems and ensure improvements for future guests.Sincerely,Hotel Manager
4.0分
其他
The pool was cold and the beds were very small. Other than that very nice hotel and room with separate area from bedroom was nice.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to hear you enjoyed the overall hotel and the separate area in your room. We apologize for the cold pool and small beds, and your comments have been shared with our team to improve future guest experiences.Sincerely,Hotel Manager
4.0分
其他
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Mixed bag
Pay for WiFi unless you sign up for Wyndom Rewards. Beds, bedding clean and comfortable. Pillows rock hard. Very noisy Fan. Quiet location a plus. Breakfast, the usual. Bathtub gross. Towels brand new!
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you found the beds clean, the location quiet, and the towels fresh. We apologize for the issues with the bathtub, pillows, fan noise, and WiFi. Your comments will help us improve, and we hope to provide an even better experience next time.Sincerely,Hotel Manager
2.0分
其他
Orange juice was little more than yellow water. Only sausage, never bacon! Tub was not very clean. Recliner chair was rickety, unsafe!
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酒店回复: Dear Guest,Thank you for your feedback. We apologize for the issues you encountered with the breakfast, tub cleanliness, and the recliner chair. Your comments have been shared with our team to improve both the breakfast offerings and room condition for future guests.Sincerely,Hotel Manager
酒店还行，但有点老旧了。有些墙壁有椅子撞击的损坏痕迹。浴缸的填缝剂需要更新了。早餐还可以，有鸡蛋、香肠、饼干，还有煎饼和华夫饼机。面包和英式松饼可以烤着吃。
安静宜人。房间很大，价格便宜。大堂和电梯里弥漫着一股游泳池的味道，但除此之外没什么好抱怨的。提供免费早餐，不过种类很少，别指望太多。
办理入住的人员很粗鲁。大堂很漂亮，房间也很新。
This place is beyond horrible. The room was filthy from the moment I walked in floors dirty, walls smeared, sloppy paint job, and parts of the ceiling literally falling down. The bathroom looked like it hadn’t been cleaned in weeks stains on the toilet, tub not scrubbed, and an overall foul smell that made me sick.
I asked the front desk for a different room, thinking maybe it was just bad luck. They showed me another one same nasty mess. Dirty, rundown, and completely unacceptable. Instead of fixing the problem, I was told to just “go to a different hotel.” That’s their solution!
This place should be shut down until it’s cleaned and renovated properly. The management clearly doesn’t care about guests, cleanliness, or basic hospitality. I wouldn’t recommend this dump to anyone not even for one night.
Avoid this hotel at all costs. You’ll regret every minute you spend here.
Only issue I had was that there was a smell in the hotel that lingered that may have been from cleaning or possibly the chlorine from the pool. Was never able to completely distinguish it.
Everything was ok except the bed. It had a big dip in the middle so I could never get comfortable. The room needs a new mattress. The room was clean. But the room could use some updating.
My room smelled like someone had been smoking in it and then the smell was masked. It was a terrible odor. The room did not appear to be very clean. Mold in shower. It looked like mold on bathroom ceiling was just painted over. The floor appeared dirty with particles on floor. Very expensive room for the quality. The blinds were broken.
The pool was cold and the beds were very small. Other than that very nice hotel and room with separate area from bedroom was nice.
Mixed bag
Pay for WiFi unless you sign up for Wyndom Rewards. Beds, bedding clean and comfortable. Pillows rock hard. Very noisy Fan. Quiet location a plus. Breakfast, the usual. Bathtub gross. Towels brand new!
Orange juice was little more than yellow water. Only sausage, never bacon! Tub was not very clean. Recliner chair was rickety, unsafe!