酒店回复: We’re truly sorry to hear about the issues you experienced during your stay. Cleanliness and guest comfort are top priorities for us, and it’s disappointing to learn that we fell short in your case. Your feedback has been shared with our housekeeping and maintenance teams to ensure these concerns are addressed immediately. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide you with a much better experience in the future.
Hippy check in guy was awesome and friendly. The room is what you expect at this price point. It's rough but it was clean and staff seemed eager to assist with anything.
Good little place to bail for a night and party in Chico. You can walk everywhere.
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酒店回复: Thank you for sharing your feedback! We’re glad you enjoyed your stay and appreciated our friendly staff and convenient location. It’s great to hear that our team helped make your visit to Chico enjoyable. We appreciate your honest comments and hope to welcome you back the next time you’re in town.
2.0分
朋友出游
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Room is falling apart- tiles are cracking all over the bathroom, walls are peeling, smells gross, small & smelly towels, uncomfortable sheets & bed, odd layout, constantly hearing EVERYTHING happening outside. should be cheaper
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酒店回复: We’re sorry to hear that your stay didn’t meet expectations. We appreciate your honest feedback regarding the room condition and linens — we’re currently working on ongoing updates to improve comfort and appearance throughout the property. Your comments help us identify what needs attention first. Thank you for taking the time to share your experience.
2.0分
家庭亲子
Room was beyond dirty, scared to touch anything. Didn’t take a shower the whole weekend because the shower looked like it had never been cleaned.
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酒店回复: Thank you for sharing your feedback. We're very sorry to hear about your experience and that the room did not meet our cleanliness standards. This is not the impression we want to leave, and your comments have been shared with our housekeeping team for immediate attention. We appreciate you bringing this to our attention and will work to ensure improvements are made.
1.0分
其他
This was my second time staying here and i was very disappointed. This time i had a downstairs room and it was horrible. The room
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酒店回复: Thank you for choosing to stay with us again. We apologize if this visit did not meet your expectations. Your satisfaction matters; our team is always ready to assist during your stay to make it as enjoyable as possible. We look forward to another chance to regain your trust in what we provide.
浴室地板、马桶和洗手池都很脏，而且没有卫生纸。毛巾又旧又小，看起来也很脏。床还可以，但是地上有一只死蟑螂，房间里还有苍蝇。房间里也没有椅子。
这是奇科市中心一家比较老的汽车旅馆，所以装饰有点过时，房间也显老了。考虑到价格、位置和免费停车，我认为这家汽车旅馆还不错。楼上的邻居很吵（直到凌晨 2 点），但那只是运气不好。没有听到或看到客人的其他问题。入住手续快捷方便；前台的工作人员非常好。
我住过街对面很多次了，这是我第一次住在这里，我会说从现在开始我会住在这里，到目前为止，我一直保持着这个地方的维护，房间是更新的，工作人员彼此友好，街对面的酒店则完全相反，他们让我相信这个地方比那家酒店更糟糕，而事实恰恰相反，这里好太多了
房间很糟糕，很脏，闻起来很难闻。
起初没有浴巾，前台拿了一些下来。然后当我去浴室时，我感觉水滴在身上。抬头一看，天花板漏水了。从修补工作来看，它已经修过多次了。淋浴很脏，没有肥皂。我的白袜子因为地板很脏而变黑了。不要住在这家酒店。
办理入住手续的人非常有礼貌。房间里有浓重的烟味。浴室门关不严。
除此之外，这是一个睡觉的地方。
Hippy check in guy was awesome and friendly. The room is what you expect at this price point. It's rough but it was clean and staff seemed eager to assist with anything.
Good little place to bail for a night and party in Chico. You can walk everywhere.
Room is falling apart- tiles are cracking all over the bathroom, walls are peeling, smells gross, small & smelly towels, uncomfortable sheets & bed, odd layout, constantly hearing EVERYTHING happening outside. should be cheaper
Room was beyond dirty, scared to touch anything. Didn’t take a shower the whole weekend because the shower looked like it had never been cleaned.
This was my second time staying here and i was very disappointed. This time i had a downstairs room and it was horrible. The room