The 1st room given to me was dirty, no towels, the staff said the room needed repairs.
2nd room, was still dirty, no towels. But at least the a/c was cold.
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酒店回复: We are sorry to hear about your experience. We appreciate your feedback and will continue working to improve our guests’ comfort.
1.0分
其他
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I had no towels in my room when I got their, ask for them to be there when I came back very late (11 pm) and still no towels. Went to the office and ask for towels, waited a long time and then found him in the laundry room and he was still looking for a proper bath towel, I said just give me something now!
Also, no hand soft in the bathroom, a plastic cup to make very bac coffee, not even a proper cup. Very old hotel, I would not recommend it to anyone.
酒店回复: Responded
2.0分
其他
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The ac in the rooms were not good. Me and my kids were really hot all day. Was told room ac worked really good. Hope you guys fix that. Other than that rooms were great breakfast was decent and pool was fun! Great housekeepers and front desk worker was super friendly!
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酒店回复: We are sorry to hear about your experience. We understand how important a comfortable room temperature is, especially after a long day of travel. Our maintenance team has checked and serviced the air conditioning in that room to ensure it is functioning properly,
1.0分
商务出差
I'll never stay here again.
The sink doesn't work, the floors are dirty, the beds are on spring, definitely don't recommend staying here
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酒店回复: We’re very sorry to hear about your experience. What you described is not the standard we strive to provide, and we sincerely apologize for the inconvenience with the sink, cleanliness, and comfort of your stay. We will be reviewing these concerns with our team to ensure they are addressed immediately. Your feedback is valuable to us, and we appreciate you taking the time to share it.
1.0分
家庭亲子
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The only thing good I can say about the place was the young man that checked us in. He was extremely friendly and helpful. As for the room, it was dirty. The shower curtain was all dirty and stained. There were no towels. The refrigerator didnt work and there was old food in it. In one of the drawers there was a big dirty stain and used straws. In the closet, the extra blanket was literally just thrown on shelf not folded and there were cigarettes on the floor. The floorl didnt look vaccumed or moped in bathroom. Lastly, the walls were dusty and dirty all along bottom.
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酒店回复: Thank you for sharing your feedback. While we’re glad to hear our front desk team member made a positive impression, we sincerely apologize for the condition of your room. The issues you described with cleanliness and amenities are not acceptable and do not reflect the standards we work hard to maintain. We are addressing these concerns with our housekeeping and maintenance teams to ensure they are corrected. Your comments help us improve, and we truly appreciate you bringing this to our attention.
这是奇科市中心一家比较老的汽车旅馆，所以装饰有点过时，房间也显老了。考虑到价格、位置和免费停车，我认为这家汽车旅馆还不错。楼上的邻居很吵（直到凌晨 2 点），但那只是运气不好。没有听到或看到客人的其他问题。入住手续快捷方便；前台的工作人员非常好。
我住过街对面很多次了，这是我第一次住在这里，我会说从现在开始我会住在这里，到目前为止，我一直保持着这个地方的维护，房间是更新的，工作人员彼此友好，街对面的酒店则完全相反，他们让我相信这个地方比那家酒店更糟糕，而事实恰恰相反，这里好太多了
房间很糟糕，很脏，闻起来很难闻。
起初没有浴巾，前台拿了一些下来。然后当我去浴室时，我感觉水滴在身上。抬头一看，天花板漏水了。从修补工作来看，它已经修过多次了。淋浴很脏，没有肥皂。我的白袜子因为地板很脏而变黑了。不要住在这家酒店。
办理入住手续的人非常有礼貌。房间里有浓重的烟味。浴室门关不严。
除此之外，这是一个睡觉的地方。
NEVER AGAIN
The 1st room given to me was dirty, no towels, the staff said the room needed repairs.
2nd room, was still dirty, no towels. But at least the a/c was cold.
I had no towels in my room when I got their, ask for them to be there when I came back very late (11 pm) and still no towels. Went to the office and ask for towels, waited a long time and then found him in the laundry room and he was still looking for a proper bath towel, I said just give me something now!
Also, no hand soft in the bathroom, a plastic cup to make very bac coffee, not even a proper cup. Very old hotel, I would not recommend it to anyone.
The ac in the rooms were not good. Me and my kids were really hot all day. Was told room ac worked really good. Hope you guys fix that. Other than that rooms were great breakfast was decent and pool was fun! Great housekeepers and front desk worker was super friendly!
I'll never stay here again.
The sink doesn't work, the floors are dirty, the beds are on spring, definitely don't recommend staying here
The only thing good I can say about the place was the young man that checked us in. He was extremely friendly and helpful. As for the room, it was dirty. The shower curtain was all dirty and stained. There were no towels. The refrigerator didnt work and there was old food in it. In one of the drawers there was a big dirty stain and used straws. In the closet, the extra blanket was literally just thrown on shelf not folded and there were cigarettes on the floor. The floorl didnt look vaccumed or moped in bathroom. Lastly, the walls were dusty and dirty all along bottom.