酒店回复: Ángel, gracias por hospedarse con nosotros en el Hyatt Regency Tulsa Downtown. El equipo está encantado de que el hotel le haya resultado conveniente y haya tenido una experiencia positiva. Esperamos darle la bienvenida pronto.
3.0分
其他
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Very Mediocre for the Price. Good location.
Room 416 was clean but not in good shape. Terrible view. Basically depressing anbience and ought to be significantly discounted compared to other rooms of similar setup. I was also overcharged by the hotel’s restaurant for dinner sent to my room.
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酒店回复: Allan, thank you for sharing your feedback. We're sorry your experience did not meet expectations, and we understand the importance of a comfortable atmosphere and clear billing. Your comments will be shared with our team so we can continue to improve. We appreciate you letting us know.
3.0分
其他
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The hotel service was great! The rooms were roomy but the noises that echos throughout the floor made the stay awful. The doors were not sealed very well and had a big gap at the bottom. This made the noises from the hallway, people walking by and other doors closing, echo into our room like the door was open.
They had quiet hours for the floor but I think other families had issues getting their kids to bed and were making noises until 10:30-11.
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酒店回复: David, thank you for sharing your feedback. We’re glad to know you appreciated the service and spacious rooms. We're sorry to hear the noise made your stay less comfortable, and we’ll review your comments with our team as we look for ways to improve the guest experience. Your input helps us make future visits better for everyone.
5.0分
其他
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Amazing room, super clean. Elevator at the parking garage for the hotel didn’t work. When I booked the room it said they had a free breakfast but that was not an option offered when we checked in. Only a pretty pricey restaurant and a coffee shop.
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酒店回复: Marissa, thank you for sharing your feedback. We're glad you enjoyed your room and found it to be spotless. We appreciate your comments about parking access and breakfast options, and we'll review these areas with our team. Your insights help us continue to improve, and we hope to have the opportunity to welcome you again.
5.0分
其他
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The staff were absolutely amazing!!! From the minute we arrived at 4:15 am to the minute we pulled away every staff member we interacted with were super friendly, helpful and insightful
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酒店回复: Brandi, the team at Hyatt Regency Tulsa Downtown is thrilled to know you enjoyed such a warm welcome from everyone you encountered during your stay. Thank you for sharing your wonderful experience!
房间舒适宽大，服务五星标准，非常到位，及时帮我置换床铺
这家酒店环境干净，非常安静，而且服务周到。员工非常有礼貌，也很客气。我强烈推荐大家住在这里。
员工非常友好且彬彬有礼！虽然因为附近有活动，他们非常忙碌，但从未表现出任何压力。我强烈推荐大家下次入住这家酒店！
太棒了！
位于塔尔萨市中心的不错酒店
不错的酒店
不错的酒店，交通便利
Very Mediocre for the Price. Good location.
Room 416 was clean but not in good shape. Terrible view. Basically depressing anbience and ought to be significantly discounted compared to other rooms of similar setup. I was also overcharged by the hotel’s restaurant for dinner sent to my room.
The hotel service was great! The rooms were roomy but the noises that echos throughout the floor made the stay awful. The doors were not sealed very well and had a big gap at the bottom. This made the noises from the hallway, people walking by and other doors closing, echo into our room like the door was open.
They had quiet hours for the floor but I think other families had issues getting their kids to bed and were making noises until 10:30-11.
Amazing room, super clean. Elevator at the parking garage for the hotel didn’t work. When I booked the room it said they had a free breakfast but that was not an option offered when we checked in. Only a pretty pricey restaurant and a coffee shop.
The staff were absolutely amazing!!! From the minute we arrived at 4:15 am to the minute we pulled away every staff member we interacted with were super friendly, helpful and insightful