酒店回复: Thank you for your feedback. We're truly sorry to hear about your frustration regarding the $100 deposit. Please rest assured that we do not keep any deposits unless something was wrong in the room. The funds are released on our end at check-out, but depending on your bank, it may take up to 14 business days for the amount to reflect back in your account.We completely understand how frustrating this delay can be, and we're happy to provide any documentation. Please dont hesitate to reach out so we can email you.
酒店回复: Thank you so much for your perfect rating!!We're thrilled to hear you enjoyed your stay and that our welcoming staff, clean rooms, and comfortable beds made a great impression. It was our pleasure to have you as our guest, and we hope to welcome you back again soon!!!
5.0分
情侣出游
原文
翻译提供方：Google
热情友好的员工，面带微笑。
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酒店回复: Thank you so much for the wonderful review and perfect score!!We're thrilled to hear you felt welcomed by both our staff and our property. Creating a friendly and comfortable atmosphere for our guests is always our goal. we truly appreciate your kind words and hope to see you again soon!!
非常好，干净，安静
预订的时候说房间里有咖啡机，结果根本没有。我去前台询问，他们告诉我酒店好几年都没在房间里放咖啡机了，但大堂旁的早餐室全天24小时都有咖啡。那里的咖啡喝起来感觉像是放了好几天。至于所谓的“清淡早餐”，就只有一些可以烤的英式松饼，几份预包装糕点和一些谷物棒。‘清淡’真是早餐的关键词。
房间里有时有热水，有时又没有。酒店设施看起来已经很旧了，我们入住时房间里弥漫着一股霉味，过了一会儿才散去。维修工作似乎是由一位好心的杂工完成的，但他显然缺乏维修经验。通往杂物间的门总是敞开着，这让走廊的环境大打折扣，更别提那些被用作储藏室的房间的景象了。
最后，当我们退房时，却无法拿到显示实际费用的收据。我们预付了两晚的房费，离家前也拿到了那两晚的收据，但我们又通过电话直接向酒店预订了第三晚。当前台工作人员无法打印出额外一晚的收据时，他承诺会直接发到我们的邮箱。等我们回家查看邮件，收到的收据上并没有显示额外一晚的费用。我的错——以后再也不会预订预付房费的酒店了！
我们进房间的时候，房间非常干净，闻起来也很香。地毯一尘不染。床超级舒服，床单也很整洁。我们多住了两天！
设施陈旧，卫生较差，床上还看到蟑螂，早餐仅仅提供热水和咖啡。
房间一尘不染，床铺也很舒服干净。总的来说，下次肯定还会再来！
他们是小偷。他们从来没退还过我的押金。我预订了四次，他们每次都向我索要100美元的押金，而且从来没退还过。
酒店非常不干净。走廊里、门厅里都有臭味。看来酒店已经关门了。房间里有昆虫。露台门关不上。没有安全感。我真的不推荐这家酒店。我们支付的价格是偷来的。我什至不明白你们公司为什么与这种类型的酒店合作。
工作人员非常热情，房间干净，床很舒服
热情友好的员工，面带微笑。
早餐的格兰诺拉麦片棒并不是我所说的“包含午餐”！