酒店回复: Dear Guest, Thank you for sharing your feedback with us. We are truly sorry to hear about the overall condition and upkeep of your room, including maintenance concerns and worn furnishings, as well as the inconvenience of the elevator being out of service. This does not reflect the standards we aim to provide, and your comments have been shared with the relevant teams for immediate attention. While we are glad our staff could assist with an early check-in, we regret that the overall experience did not meet your expectations and will use your feedback to make necessary improvements. We hope you will allow us an opportunity to offer a significantly improved stay in the future.Sincerely,Hotel Management
酒店回复: Dear Carmen, Thank you for sharing your experience with us. We are glad the location worked well for your travel plans and offered you the convenience you were looking for. At the same time, we regret that the breakfast selection did not meet your expectations. Your feedback is valuable, and we will take it into account as we look for better ways to align our offerings with the needs of our guests. We appreciate your suggestion and hope you will consider staying with us again, allowing us the opportunity to provide an even more enjoyable and well-rounded experience.Sincerely,Hotel Management
很棒的酒店，离纽约巴士站很近！门外就有公交车，到曼哈顿车站大约20分钟！房间配有宽敞实用的厨房。我把服务降到了4分，因为前台一位女士非常不友好，态度也不好。
首先，我预订了一间带两张床和一个沙发床的房间，花了358美元，还包含早餐。
然而，我非常失望。床和沙发都有一股很难闻的味道，沙发上还有血迹。然后，早餐竟然只有一个咖啡和一块面包，就没了？这算什么酒店啊？？？
我去了前台，他们给我换了一间房，并说会退还我50%的房费，因为第一间房的状况太差了。我还在等着这笔退款。
需要翻新了。所有东西都看起来太旧了。可以做得更好。
如果你不介意往返纽约市的短途巴士车程，那么这家酒店绝对是性价比最高的选择。对我们来说，这不算什么问题，因为我们喜欢这种往返纽约市的感觉。沃尔玛就在几步之遥，这是最棒的地方，买东西非常方便。附近还有一家餐馆，也很加分。早餐不算太好（作为一个爱吃米饭的亚洲女孩，哈哈）。不过酒店有咖啡供应，所以每天早上来一杯咖啡是个不错的开始。
离纽约不远，地理位置优越，只是晚上或清晨的警报器有点问题。
房间老旧
我们的房间非常老旧。淋浴房天花板有裂缝，浴缸底部的填缝很差。窗帘上有很多裂缝和洞。房间地毯非常破旧。有一部电梯坏了。他们确实安排了提前入住，但我们尽量不出去。
开车过来，然后下车坐公交车去纽约，超级方便。我不喜欢他们提供的早餐，只有咖啡和燕麦片。房间有厨房，建议带些食材，在进城前做一顿丰盛的早餐。
工作人员一直在互相交谈，而不是为我服务或与我交谈，然后我向他们报告烘干机不工作了，但他们似乎并不在意。
位置极佳、交通便利的酒店
价格/品质合理的酒店