酒店回复: Thank you for your review, Rachel! We're thrilled to know you enjoyed your stay. We look forward to hosting you again when you're back in Park City.
酒店回复: Thank you for your outstanding review of the hotel. I'm happy to hear that you enjoyed your accommodation, and we hope to see you again very soon at Park Plaza Resort.
5.0分
其他
原文
翻译提供方：Google
有顶棚的停车场和免费洗衣设施！
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酒店回复: We are happy to hear that you have enjoyed your recent stay at Park Plaza Resort. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Park Plaza Resort area.
4.0分
其他
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Trying to be luxurious
Tile floor was very dirty. The pictures were true to form, but the rooms were redone on the cheap. (Ie. Painted cabinets instead of new ones, fake subway tile in the showers, areas prime did not finish painting.
We did enjoy the full-size kitchenette and fully stocked dishes, etc..
back patios were subpar- just dirt and a fence.
Frustrated that they charge a resort fee when it is not a resort.
All that said, the middle of the building with the hot tub and glass fire pit was very nice.
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酒店回复: Thank you for your review, Karyn. We're glad that you enjoyed the kitchen and the spa area. We also appreciate your feedback regarding the resort fee. While most guests consider it a great a value since it includes amenities such as Wi-Fi internet access, laundry facilities, dry sauna, fitness center, and additional services, it is something we continuously evaluate.We hope to host you again the next time you're in Park City.
2.0分
情侣出游
The staff at this property are not very knowledgeable nor helpful. The photos inflate the quality of this property
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酒店回复: Thank you for your review. I'm sorry we failed to exceed your expectations and provide you with a delightful stay. Please contact me at your earliest convenience so I can get specific examples of where we fell short with our knowledge and service, and I will address your concerns with my staff.
5.0分
其他
A good margin in the summer. The spa closes early, 9:00pm and they enforce it, sort of a bummer. Overall very satisfied and pleasant decor.
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酒店回复: Thank you for staying with us, Michael. We're glad you enjoyed your stay. We also appreciate your feedback regarding the spa hours. We will be updating our processes to provide more flexibility regarding the closing time.We look forward to seeing you again!
4.0分
其他
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The staff was wonderful. Are suite was big and very nice. Only issue was our room smelled. A sewage smell. We acclimated after a few minutes but every time we entered we smelled it.
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酒店回复: Thank you for your review, Amy. As a valued guest, your insights are always appreciated, and we apologize for the odor you encountered when you entered your room. We have informed our engineering team to ensure that the issue is addressed immediately.We look forward to properly hosting you again the next time you're in Park City!
5.0分
其他
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Location and condition of the rooms great. Our family enjoyed playing all the games in the common area. Perfect size for our group. Staff friendly and helpful.
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酒店回复: Thank you for your review, Debra. We're happy that your family enjoyed your stay with us. We hope to see you again the next time you're in Park City!
2.0分
其他
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Used to be good. Not so much anymore.
They are in the process of a remodel. I had to move a lot of construction debris left in from our room to even get in the door. Shower was falling apart with mold where the water was leaking into the wall. I asked for late check out and was told there was no fee. Then get messaged after I left the property for my son’s lacrosse game saying we will be charged if we don’t make it back an hour before the front desk told me was ok for late checkout. I’ve stayed here before and had a perfectly fine trip. This will be my last here. Not sure if ownership has changed, but definitely not worth the money any longer. Plenty of others to choose from.
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酒店回复: Thank you for taking the time to write a review of your stay. The issues you described are truly regrettable. We sincerely apologize for any inconvenience caused to you. Rest assured we will do everything possible to make the necessary improvements.
很棒的酒店。员工很友好。
不错的地方
这个地方很棒。喜欢为客人提供的地下停车场。喜欢套房里提供几乎所有你需要的烹饪用品（当然你可以自带食物做饭）。他们在套房里提供茶和咖啡。
我喜欢有两个完整的浴室。
很棒的小酒店就在城里。楼下正在施工或者翻新泳池但不影响入住。安静、干净、非常乐于助人的工作人员。如果我能找到同样价格的优惠，我会再次留在这里！
有顶棚的停车场和免费洗衣设施！
Trying to be luxurious
Tile floor was very dirty. The pictures were true to form, but the rooms were redone on the cheap. (Ie. Painted cabinets instead of new ones, fake subway tile in the showers, areas prime did not finish painting.
We did enjoy the full-size kitchenette and fully stocked dishes, etc..
back patios were subpar- just dirt and a fence.
Frustrated that they charge a resort fee when it is not a resort.
All that said, the middle of the building with the hot tub and glass fire pit was very nice.
The staff at this property are not very knowledgeable nor helpful. The photos inflate the quality of this property
A good margin in the summer. The spa closes early, 9:00pm and they enforce it, sort of a bummer. Overall very satisfied and pleasant decor.
The staff was wonderful. Are suite was big and very nice. Only issue was our room smelled. A sewage smell. We acclimated after a few minutes but every time we entered we smelled it.
Location and condition of the rooms great. Our family enjoyed playing all the games in the common area. Perfect size for our group. Staff friendly and helpful.
Used to be good. Not so much anymore.
They are in the process of a remodel. I had to move a lot of construction debris left in from our room to even get in the door. Shower was falling apart with mold where the water was leaking into the wall. I asked for late check out and was told there was no fee. Then get messaged after I left the property for my son’s lacrosse game saying we will be charged if we don’t make it back an hour before the front desk told me was ok for late checkout. I’ve stayed here before and had a perfectly fine trip. This will be my last here. Not sure if ownership has changed, but definitely not worth the money any longer. Plenty of others to choose from.