We had an amazing experience at Westgate Resort Park City. From the moment I arrived, the check-in service was exceptional—warm, efficient, and genuinely welcoming. It really set the tone for a great stay.
My room was beautiful, featuring a comfortable king bed, cozy seating, and a convenient kitchenette that made it easy to prepare small meals. Everything was spotless and thoughtfully arranged, offering both comfort and luxury.
The resort itself has fantastic amenities. The fitness room was well-equipped, and the indoor/outdoor pool was perfect for relaxing no matter the weather. The arcade room added a fun touch, especially for families, and the small market on-site made grabbing groceries and essentials effortless. I also visited the Serenity Spa, which lived up to its name—peaceful, professional, and wonderfully rejuvenating.
A huge perk of staying here was the complimentary shuttle to Main Street. It made getting around incredibly easy, and I have to give special recognition to our driver, **Spencer**, who was absolutely exceptional—friendly, helpful, and truly went above and beyond to make the ride enjoyable.
Since I visited during the holidays, I have to mention the Christmas decorations. The resort was beautifully decorated inside and out, creating a festive and magical atmosphere throughout the property.
Overall, exceeded my expectations in every way. I would absolutely stay here again and highly recommend it to anyone looking for comfort convenience, and luxury
展开
酒店回复: We appreciate your rating on the Westgate Park City Resort & Spa. We are so glad to know you had a great stay and that your vacation exceeded your expectations. We hope to welcome you back in the very near future. Best Wishes,Social Media Support
4.0分
其他
Went for the indoor outdoor pool and it was closed. Super bummed that there was no warning or compensation
展开
酒店回复: Thank you for sharing your feedback. We sincerely apologize for the disappointment caused by the pool closure during your visit. We understand how important this amenity is to our guests and regret that it was unavailable. We appreciate your understanding and hope to have the opportunity to provide you with a better experience on your next visit.Kind regards,Social Media Support
3.0分
其他
展开
It was a beautiful place.
We had a room with a king then little kitchenette with pull out couch. There is no air vent in the kitchen area so whoever sleeps on the couch was very hot. It was almost 80 degrees in there.
Wifi was poor in our room. Unable to do the work I needed to.
Hall carpets on fourth floor
Very dirty and the hall smelled really bad like
Fried food the whole time.
Service was excellent.
展开
酒店回复: We’re glad to hear you enjoyed the beauty of the resort and the excellent service from our team. However, we’re sorry to learn about the lack of airflow in the kitchenette area, the poor Wi-Fi connection, and the condition of the hallway. That’s not the experience we aim to provide, and we appreciate you sharing these details. Your feedback helps us improve the comfort and overall quality of future stays. We hope to welcome you in the future for a more impressive stay.Kind Regards, Social Media Support
2.0分
情侣出游
展开
Terrible. Westgate is usually a great brand. I booked a pricey room with jetted tub, fireplace - the works for our final day of vacation. The front desk notified us the indoor pool was closed as we checked in. When we were lugging our baggage to the room - one of the elevators was broken. Upon entry to our room - it was HOT. We turned down the AC in hopes it would cool while we went to dinner…. The Steakhouse was closed. Food at the Bar & Grille was good. We returned & the room still hadn’t cooled. Called the front desk about the issue… they sent a guy who let us know entire hotel AC was broken. So sleeping was miserable, couldn’t enjoy the upgraded amenities like a hot bath and fireplace because it was SO hot… we checked out super early the next day instead of enjoying our expensive room. Front desk staff was not able to offer any compensation for such an uncomfortable stay. Really disappointed. Do not recommend.
展开
酒店回复: We’re truly sorry to hear about your disappointing experience. What you described is not the level of comfort or quality we strive to provide. We completely understand how frustrating it must have been to encounter multiple issues during what should have been a relaxing final day of vacation. Your feedback is very important to us, and we’d like the chance to look into this further and address your concerns directly. Please reach out to us on any of our official social media pages so we can assist you further.Kind Regards, Social Media Support
4.0分
其他
展开
Always a great time
The property was fantastic as always. We love going to get a burger at drafts and a milkshake. The other nearby restaurants are great too. I was disappointed being on the ground floor, not much of a view like whne we have been on the 6th & 7th floora previously but you can't win them all i guess. The shower in the bathroom did leak a little under the door as well but overall a great experience.
展开
酒店回复: We’re so glad to hear you had another great stay with us and that you enjoyed your time at Drafts! It’s great to know you continue to enjoy the nearby dining options as well. We’re sorry about the inconvenience with the shower and that your room location didn’t offer the same view as in past visits, but we’re happy to hear it didn’t detract from your overall experience. We look forward to welcoming you back soon for another fantastic stay.Kind Regards, Social Media Support
5.0分
其他
展开
This place is great. We went off-season, using it as a base of operations for touring all over the region. The room was comfortable and clean, the restaurants and bars in and around the building super convenient, staff was great.
Now here are my two beefs: 1) They don't offer mid-stay refreshing of the room AT ALL. And 2) the architect should probably be brought up on war crimes, lol. Getting from building to building is quite an adventure, the signs guiding you are pretty lacking, etc. I eventually got my bearing, but just be prepared for a maze!
Also, and no fault of the hotel at all, the prices for things in and around Park City are very high. I don't think we managed to have lunch for two for less than 80 bucks.
展开
酒店回复: Hello Ryan,We’re delighted you had a great stay and found the location, staff, and amenities convenient and enjoyable. We’re sorry to hear some aspects didn’t quite meet your expectations, and we truly value your feedback. We’d love the opportunity to welcome you back for another enjoyable visit.Kind Regards,Social Media Support
4.0分
其他
展开
Good but room for improvement
We had a nice couples trip. The facility is a little older so parts of it are a little dated or in need of a good deep cleaning (hallway carpets) and updating or repair but overall it was failry clean and we enjoyed the use of the resort facility, pools, arcade, restaurants. Its quite massive so check in instructions could have been a little bit clearer. They were pretty vauge and it took us an extra15 mins to figure out where to go because things werent obviously marked outside the parking garage and since it wa dark and their are several resorts in the same vicinity.
We loved that there are lots of activities to participate in. Overall a good trip and we could definitely consider comming back with our kids.
展开
酒店回复: Hi Sarah,We’re glad you enjoyed your couples trip and appreciated the resort amenities and activities. We’re grateful for your feedback about the carpets, directions, and overall clarity, as it helps us understand where improvements can be made. It’s great to know you’re considering coming back with your kids.Kind Regards,Social Media Support
3.0分
情侣出游
展开
Our room felt run down. The air conditioning didn’t work great and the shower squealed every time you would use it. We also found the resort layout very confusing, we spent almost an hour trying to find the adult only pool and asked multiple employees who didn’t speak enough English and kept directing us to the outside pool.
展开
酒店回复: Hi Kristin!We’re sorry to hear that your room did not meet your expectations and that you encountered difficulties with both the air conditioning and shower. We also regret the confusion you experienced when trying to locate amenities. Your feedback is valuable and will be used to improve, and we hope you might consider visiting us again so we can provide you with a better experience.Kind regards,Social Media Support
2.0分
其他
展开
Spend a little more to get a nicer room
We were really excited to stay in Park City for the first time. The room was nothing like the pictures we saw, the coffee maker was dirty and the ice bucket had water from a previous person sitting in it.
展开
酒店回复: Hi Tori!We regret that your first visit to Park City was not what you expected. The concerns you mentioned regarding your room and amenities do not reflect the high standards we strive to maintain, and we apologize for falling short. We hope you might give us another chance in the future to provide you with a stay that exceeds your expectations.Kind regards,Social Media Support
5.0分
其他
展开
Friendly staff lots of fun things to do painting movie nights etc would go again.
Perfect place to stay if you plan to see a concert up there it is a very short walk to the venue
展开
酒店回复: Hi Travis,Thank you for your wonderful review! We’re delighted to hear that you enjoyed the friendly staff, fun activities like painting and movie nights, and our convenient location near the concert venue at Westgate Park City Resort & Spa. We look forward to welcoming you back for another great stay soon.Kind regards,Social Media Support
We had an amazing experience at Westgate Resort Park City. From the moment I arrived, the check-in service was exceptional—warm, efficient, and genuinely welcoming. It really set the tone for a great stay.
My room was beautiful, featuring a comfortable king bed, cozy seating, and a convenient kitchenette that made it easy to prepare small meals. Everything was spotless and thoughtfully arranged, offering both comfort and luxury.
The resort itself has fantastic amenities. The fitness room was well-equipped, and the indoor/outdoor pool was perfect for relaxing no matter the weather. The arcade room added a fun touch, especially for families, and the small market on-site made grabbing groceries and essentials effortless. I also visited the Serenity Spa, which lived up to its name—peaceful, professional, and wonderfully rejuvenating.
A huge perk of staying here was the complimentary shuttle to Main Street. It made getting around incredibly easy, and I have to give special recognition to our driver, **Spencer**, who was absolutely exceptional—friendly, helpful, and truly went above and beyond to make the ride enjoyable.
Since I visited during the holidays, I have to mention the Christmas decorations. The resort was beautifully decorated inside and out, creating a festive and magical atmosphere throughout the property.
Overall, exceeded my expectations in every way. I would absolutely stay here again and highly recommend it to anyone looking for comfort convenience, and luxury
Went for the indoor outdoor pool and it was closed. Super bummed that there was no warning or compensation
It was a beautiful place.
We had a room with a king then little kitchenette with pull out couch. There is no air vent in the kitchen area so whoever sleeps on the couch was very hot. It was almost 80 degrees in there.
Wifi was poor in our room. Unable to do the work I needed to.
Hall carpets on fourth floor
Very dirty and the hall smelled really bad like
Fried food the whole time.
Service was excellent.
Terrible. Westgate is usually a great brand. I booked a pricey room with jetted tub, fireplace - the works for our final day of vacation. The front desk notified us the indoor pool was closed as we checked in. When we were lugging our baggage to the room - one of the elevators was broken. Upon entry to our room - it was HOT. We turned down the AC in hopes it would cool while we went to dinner…. The Steakhouse was closed. Food at the Bar & Grille was good. We returned & the room still hadn’t cooled. Called the front desk about the issue… they sent a guy who let us know entire hotel AC was broken. So sleeping was miserable, couldn’t enjoy the upgraded amenities like a hot bath and fireplace because it was SO hot… we checked out super early the next day instead of enjoying our expensive room. Front desk staff was not able to offer any compensation for such an uncomfortable stay. Really disappointed. Do not recommend.
Always a great time
The property was fantastic as always. We love going to get a burger at drafts and a milkshake. The other nearby restaurants are great too. I was disappointed being on the ground floor, not much of a view like whne we have been on the 6th & 7th floora previously but you can't win them all i guess. The shower in the bathroom did leak a little under the door as well but overall a great experience.
This place is great. We went off-season, using it as a base of operations for touring all over the region. The room was comfortable and clean, the restaurants and bars in and around the building super convenient, staff was great.
Now here are my two beefs: 1) They don't offer mid-stay refreshing of the room AT ALL. And 2) the architect should probably be brought up on war crimes, lol. Getting from building to building is quite an adventure, the signs guiding you are pretty lacking, etc. I eventually got my bearing, but just be prepared for a maze!
Also, and no fault of the hotel at all, the prices for things in and around Park City are very high. I don't think we managed to have lunch for two for less than 80 bucks.
Good but room for improvement
We had a nice couples trip. The facility is a little older so parts of it are a little dated or in need of a good deep cleaning (hallway carpets) and updating or repair but overall it was failry clean and we enjoyed the use of the resort facility, pools, arcade, restaurants. Its quite massive so check in instructions could have been a little bit clearer. They were pretty vauge and it took us an extra15 mins to figure out where to go because things werent obviously marked outside the parking garage and since it wa dark and their are several resorts in the same vicinity.
We loved that there are lots of activities to participate in. Overall a good trip and we could definitely consider comming back with our kids.
Our room felt run down. The air conditioning didn’t work great and the shower squealed every time you would use it. We also found the resort layout very confusing, we spent almost an hour trying to find the adult only pool and asked multiple employees who didn’t speak enough English and kept directing us to the outside pool.
Spend a little more to get a nicer room
We were really excited to stay in Park City for the first time. The room was nothing like the pictures we saw, the coffee maker was dirty and the ice bucket had water from a previous person sitting in it.
Friendly staff lots of fun things to do painting movie nights etc would go again.
Perfect place to stay if you plan to see a concert up there it is a very short walk to the venue