酒店回复: Thank you for your feedback! We hope to see you again soon!
4.0分
家庭亲子
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Great location and price, Our room was clean, Employees were nice and helpful. Downside was no breakfast was offered and the pool and hot tub were not working. Property could use some updates. Overall I will stay here again.
2.0分
情侣出游
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Hallway had a funky smell. Blowdryer and TV didn't work until someone came to fix the TV but never got to use the blowdryer. Asked the front desk for spoons and waited 10 minutes until we eventually left. I asked the bar for spoons and two glasses, the first glass they gave me had a ton of sunflower seeds in it, and I only got one spoon. Elevator sounded like it was about to break.
Employees we're nice and meant well but overall not a great experience.
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酒店回复: Samuel, I want to apologize for the issues you experienced with the blow dryer, cups and spoons. We will be addressing these with our team, so we are better prepared for the future.
3.0分
其他
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Ehhhhh. Great location, rooms are good sized and mine was clean and comfy. But, overall the property needs some TLC. Lots of overdue maintenance and it looked like the lobby floor hadn't been cleaned since the start of ski season. Employees were nice. Didn't use the jacuzzi as other guest told me it was gross. I had read that in other reviews as well. Bummer as after a long ski day, a good hot tub is worth it's weight in gold. I would stay there again as the price and location were great, but just have the proper expectations.
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酒店回复: Lance, Thank you for your feedback on our rooms, hot tubs and lobby. We will make sure to share this information with housekeeping and maintenance department to ensure these issues are resolved. We are happy you enjoyed our close proximity to the ski resort and hope to see you again soon!
3.0分
商务出差
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Shower didn't work.
The shower didn't work. It was a drop down handle shower that was broken and spraying all over. I had to leave my room at 6am because of work, so there was no time to resolve things. Not too happy. I will not go back for the price.
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酒店回复: Elaina,I am very sorry for the issues you experienced with your shower during your stay with us. We will make sure to thoroughly investigate this issue to make sure it does not happen again. Thank you for your feedback, we hope you will give us another chance in the future.
5.0分
其他
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Wonderful properly location wise and love floor to ceiling windows mostly and location. Rooms and amenities are quite dated though, I think though property got fair price-value for the area. I would not pay more than $150 for room there.
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酒店回复: Anna, We appreciate your feedback on our large windows and location to the ski resort. We hope to see you again soon!
2.0分
家庭亲子
Its a cheap way to stay near the lifts but tv didnt work, room wasnt cleaned and elevators took 10 minutes. Very bare bones "lodge".
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酒店回复: Brenden,We are very sorry for the issues you experienced during your stay regarding the T.V and elevators. We appreciate your feedback so we can look into these matters and prevent any future issues.
2.0分
朋友出游
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The property was convenient to skiing other than that I can’t say anything positive. It was rundown. The hot tubs weren’t working and we asked about them. They said they never worked. The sheets on the bed were so thin you could see through them. The place is a major need of updates and repairs.
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酒店回复: Robert, I want to apologize for the issues you experienced during your stay. We do have a new maintenance company working on our pools and hot tubs and will be looking further into this issue. We value your feedback and hope you will give us another chance in the future.
4.0分
家庭亲子
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This was ok. It was nice and quiet but I gave it 4 stars because it was a bit old. The elevator felt like it might break down at any moment. But overall for the price you at the heart of winter park but not walking distance to anything.
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酒店回复: We appreciate your feedback on our elevators and have them regularly maintained and inspected. We appreciate your business and hope to see you again.
赞,赞,赞,绝佳的景色,美丽的环境,若在冬季入住,相信是绝美的环境,太棒了,因为是淡季,旅客不多,住起来,超舒服啊。
值得推荐...住宿体验极佳
Great location and price, Our room was clean, Employees were nice and helpful. Downside was no breakfast was offered and the pool and hot tub were not working. Property could use some updates. Overall I will stay here again.
Hallway had a funky smell. Blowdryer and TV didn't work until someone came to fix the TV but never got to use the blowdryer. Asked the front desk for spoons and waited 10 minutes until we eventually left. I asked the bar for spoons and two glasses, the first glass they gave me had a ton of sunflower seeds in it, and I only got one spoon. Elevator sounded like it was about to break.
Employees we're nice and meant well but overall not a great experience.
Ehhhhh. Great location, rooms are good sized and mine was clean and comfy. But, overall the property needs some TLC. Lots of overdue maintenance and it looked like the lobby floor hadn't been cleaned since the start of ski season. Employees were nice. Didn't use the jacuzzi as other guest told me it was gross. I had read that in other reviews as well. Bummer as after a long ski day, a good hot tub is worth it's weight in gold. I would stay there again as the price and location were great, but just have the proper expectations.
Shower didn't work.
The shower didn't work. It was a drop down handle shower that was broken and spraying all over. I had to leave my room at 6am because of work, so there was no time to resolve things. Not too happy. I will not go back for the price.
Wonderful properly location wise and love floor to ceiling windows mostly and location. Rooms and amenities are quite dated though, I think though property got fair price-value for the area. I would not pay more than $150 for room there.
Its a cheap way to stay near the lifts but tv didnt work, room wasnt cleaned and elevators took 10 minutes. Very bare bones "lodge".
The property was convenient to skiing other than that I can’t say anything positive. It was rundown. The hot tubs weren’t working and we asked about them. They said they never worked. The sheets on the bed were so thin you could see through them. The place is a major need of updates and repairs.
This was ok. It was nice and quiet but I gave it 4 stars because it was a bit old. The elevator felt like it might break down at any moment. But overall for the price you at the heart of winter park but not walking distance to anything.