We loved our stay here. The room was small but clean and perfect for us. The staff were so friendly and knowledgeable about the area. The breakfast was good and really big. The bathroom was clean. The bathroom was pretty big. The staff were cool about giving extra towels and the pool hours were great. The hot tub was perfect. The sauna was great. The pool was nice but def needed some updates as the bottom was peeling in a bunch of areas. For the price we paid to stay here, we would definitely recommend. It was comfortable, safe, and clean.
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酒店回复: Thank you for your review of Super 8 by Wyndham Sault Ste Marie, Michigan. Hi Jolene, thank you for taking the time to share about your stay! We are ecstatic that we were able to exceed your expectations! We love to gain repeat guests, and your continued stays are much appreciated! Thank you for allowing us to be your home away from home when in Sault Ste. Marie, and we look forward to having you with us again soon.
3.0分
商务出差
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Staff great other guests not so much
It was good up until some drunk lady decided to bang on a door around mine at 3:40 am and wake the neighborhood trying to get in to someone’s room. You could hear the whole argument…
But the staff was great just the lack of sleep made me irritated
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酒店回复: Thank you for your review of Super 8 by Wyndham Sault Ste Marie, Michigan. Hi Pamela, thank you for sharing about your experience. It is such a pleasure to see that you enjoyed your stay and had some memorable encounters with our staff members. Sorr about the late-night visitor. We hope that you will return when your travels bring you back to our area!
4.0分
情侣出游
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Is a well-maintained property with friendly staff and good breakfast. There were painters working on exterior but they were not a problem, like seeing the property taken care of this way. Was surprised there was not a informational directory in the room listing area restaurants and attractions, as well as rules and guidelines for the facility. But would certainly stay here again!
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酒店回复: Thank you for your review of Super 8 by Wyndham Sault Ste Marie, Michigan. Hi James, thank you for taking the time to tell us about your experience. Glad you were able to enjoy the pool and hot tub. It is always a pleasure to receive positive feedback. Thank you for staying, and we look forward to having you with us again soon!
4.0分
其他
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In town to see the Soo Locks.
Nice pool area. Good breakfast. Tables needed wiping down along with countertops. Needed to ask for refills. I booked a handicapped room and the toilet was short standard one with a seat that raised it up about 2 inches. I don’t understand why they can’t put in a taller toilet for older people and handicapped people. They only cost a couple hundred dollars and along with the grab bars make it truely handicapped.
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酒店回复: Thank you for your review of Super 8 by Wyndham Sault Ste Marie, Michigan. Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. I will look into the toilets for the accessible rooms. We look forward to your next stay.
2.0分
商务出差
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We was there for a 3 day stay we left early after 2 days do to staff asking us do we even have a room because we was standing out by our car talking and playing on our phones. We are an interical couple I felt like we was racial profiled. We will never be back. In will not recommend this hotel if your not white.
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酒店回复: Hi Sarah, thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and that you felt uncomfortable during your stay. Please know that our hotel does not tolerate discrimination of any kind, and we take all concerns of this nature very seriously.Our staff’s intention is always to ensure the safety and comfort of all our guests, and we sincerely regret that our actions were perceived otherwise. We want every guest—regardless of background—to feel welcome and respected here.If you would be open to discussing your experience further, we would greatly appreciate the opportunity to learn more and address your concerns directly. Please feel free to reach out to our management team at any time.
3.0分
其他
I did not like the fact that because we stayed 3 nights they never offered us more towels and they never cleaned the room or made the bed.
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酒店回复: Thank you for your review of Super 8 by Wyndham Sault Ste Marie, Michigan. We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. Feel free to ask for anything you need when staying. We appreciate you bringing this matter to our attention and hope for another opportunity to exceed your expectations in the future.
5.0分
情侣出游
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The staff was great. Hotel was clean. Pool was nice. Wish breakfast could be switched up a bit. Love the area and hope to be back soon!! Totally wish I would have been able to use this stay toward rewards....
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酒店回复: Thank you for your review of Super 8 by Wyndham Sault Ste Marie, Michigan. Hi Amber, thank you for taking the time to share about your stay! We are ecstatic that we were able to exceed your expectations! We love to gain repeat guests, and your continued stays are much appreciated! Thank you for allowing us to be your home away from home when in Sault Ste. Marie, and we look forward to having you with us again soon. Call us direct.
5.0分
情侣出游
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The room looked inviting, was very clean, and made efficient use of space. The staff was helpful, the pool was clean and well kept, and the breakfast included our favorite, waffle makers. We were impressed!
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酒店回复: Thank you for your review of Super 8 by Wyndham Sault Ste Marie, Michigan. Hi Barbara, thank you for sharing about your experience. It is such a pleasure to see that you enjoyed your stay. We hope that you will return when your travels bring you back to our area!
3.0分
其他
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Very average
Barking dogs across the hall made this stay not so nice. We would have not booked if we knew this would happen. The breakfast was good and the hotel was clean for an older one.
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酒店回复: Thank you for your review of Super 8 by Wyndham Sault Ste Marie, Michigan. Hi Colleen, thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies.
3.0分
家庭亲子
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The room is small but decent for price. Have a decent hot breakfast as well (gravy and biscuits, eggs, sausage, waffles). Would have given 4 stars but there is a constant whine coming from air vent.
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酒店回复: Thank you for your review of Super 8 by Wyndham Sault Ste Marie, Michigan. Thank you for sharing about your experience. It is such a pleasure to see that you enjoyed your stay. Sorry, my air handler is getting looked at. We hope that you will return when your travels bring you back to our area!
We loved our stay here. The room was small but clean and perfect for us. The staff were so friendly and knowledgeable about the area. The breakfast was good and really big. The bathroom was clean. The bathroom was pretty big. The staff were cool about giving extra towels and the pool hours were great. The hot tub was perfect. The sauna was great. The pool was nice but def needed some updates as the bottom was peeling in a bunch of areas. For the price we paid to stay here, we would definitely recommend. It was comfortable, safe, and clean.
Staff great other guests not so much
It was good up until some drunk lady decided to bang on a door around mine at 3:40 am and wake the neighborhood trying to get in to someone’s room. You could hear the whole argument…
But the staff was great just the lack of sleep made me irritated
Is a well-maintained property with friendly staff and good breakfast. There were painters working on exterior but they were not a problem, like seeing the property taken care of this way. Was surprised there was not a informational directory in the room listing area restaurants and attractions, as well as rules and guidelines for the facility. But would certainly stay here again!
In town to see the Soo Locks.
Nice pool area. Good breakfast. Tables needed wiping down along with countertops. Needed to ask for refills. I booked a handicapped room and the toilet was short standard one with a seat that raised it up about 2 inches. I don’t understand why they can’t put in a taller toilet for older people and handicapped people. They only cost a couple hundred dollars and along with the grab bars make it truely handicapped.
We was there for a 3 day stay we left early after 2 days do to staff asking us do we even have a room because we was standing out by our car talking and playing on our phones. We are an interical couple I felt like we was racial profiled. We will never be back. In will not recommend this hotel if your not white.
I did not like the fact that because we stayed 3 nights they never offered us more towels and they never cleaned the room or made the bed.
The staff was great. Hotel was clean. Pool was nice. Wish breakfast could be switched up a bit. Love the area and hope to be back soon!! Totally wish I would have been able to use this stay toward rewards....
The room looked inviting, was very clean, and made efficient use of space. The staff was helpful, the pool was clean and well kept, and the breakfast included our favorite, waffle makers. We were impressed!
Very average
Barking dogs across the hall made this stay not so nice. We would have not booked if we knew this would happen. The breakfast was good and the hotel was clean for an older one.
The room is small but decent for price. Have a decent hot breakfast as well (gravy and biscuits, eggs, sausage, waffles). Would have given 4 stars but there is a constant whine coming from air vent.