Exterior doors broken. They lock you out and keycard doesn’t work. They refused to do anything about it for my stay.
酒店回复: THANK YOU, ISSUES HAVE BEEN ADRESSED
5.0分
家庭亲子
It wasn’t the fanciest place but worked very well as we were passing through Cheyenne. Will remember it for next time.
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酒店回复: THANK YOU FOR STAYING WITH US. WE HOPE TO SEE YOU AGAIN SOON. HAPPY HOLIDAYS
1.0分
家庭亲子
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The room had a broken sofa and it didn’t fit 6 people like advertised since of the broken sofa. I was told that I will get a partial refund for the broken sofa bed and no refund it has been more than a week. They said that they told us and they have a rolled bed but nobody informed this to us. And also they said that to come in the morning and speak to the manager which I did and she wanted working that day because it was a weekend and she doesn’t work weekends which it’s a lie. Don’t book this hotel. Bad service. I asked for more waffle batter for breakfast to make more waffles and they took the thing to refill it and didn’t bring it back I’ve waiting an hour for it. Also the rooms were really dirty especially the bathrooms. The windows upstairs didn’t have a window net or any safety. What if children fell from the window.
酒店回复: Thank you for the review
5.0分
情侣出游
⭐️⭐️⭐️⭐️⭐️
The room was spotless, staff was helpful, and the vibe was relaxed. I would book here again
酒店回复: thank you for staying with us
5.0分
商务出差
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The room was clean, the staff was pleasant. The only issue was that there was a problem with trying to get the cable TV to work. But the price for the room was reasonable.
酒店回复: thank you for the review, i hope you stay with us again
4.0分
家庭亲子
The light around the pool area lit up my room around the curtains at night and I need darkness to sleep well.
酒店回复: THANK YOU FOR THE FEED BACK
2.0分
其他
Dry old. Had to ask for a different room because the first one stunk terribly. Was quickly given another room. Bed not comfortable. Breakfast was good.
酒店回复: THANK YOU FOR THE REVEIW
3.0分
其他
The room was hot when we arrived the darkening shade was tattered the bed was full not queen just not comfortable
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酒店回复: we do not have full size beds, and we keep AC off so guest can adjust the temperature, sorry for the inconvienence
这是一家很棒的小酒店：干净又舒适。每次我路过夏延，都会预订这里。
舒适的酒店，但位于城外。房间干净整洁，配有大床。泳池区干净整洁，维护良好。早餐非常丰盛。
Exterior doors broken. They lock you out and keycard doesn’t work. They refused to do anything about it for my stay.
It wasn’t the fanciest place but worked very well as we were passing through Cheyenne. Will remember it for next time.
The room had a broken sofa and it didn’t fit 6 people like advertised since of the broken sofa. I was told that I will get a partial refund for the broken sofa bed and no refund it has been more than a week. They said that they told us and they have a rolled bed but nobody informed this to us. And also they said that to come in the morning and speak to the manager which I did and she wanted working that day because it was a weekend and she doesn’t work weekends which it’s a lie. Don’t book this hotel. Bad service. I asked for more waffle batter for breakfast to make more waffles and they took the thing to refill it and didn’t bring it back I’ve waiting an hour for it. Also the rooms were really dirty especially the bathrooms. The windows upstairs didn’t have a window net or any safety. What if children fell from the window.
⭐️⭐️⭐️⭐️⭐️
The room was spotless, staff was helpful, and the vibe was relaxed. I would book here again
The room was clean, the staff was pleasant. The only issue was that there was a problem with trying to get the cable TV to work. But the price for the room was reasonable.
The light around the pool area lit up my room around the curtains at night and I need darkness to sleep well.
Dry old. Had to ask for a different room because the first one stunk terribly. Was quickly given another room. Bed not comfortable. Breakfast was good.
The room was hot when we arrived the darkening shade was tattered the bed was full not queen just not comfortable