Although the staff was nice I wouldn't suggest this hotel to anyone unless they REALLY need a place to stay. The room I was given on 3rd floor had a cockroach in the mini fridge, when I asked the front desk agent for another room, the other room was on third floor and had a dead bug on the bed. I was a THIRD room that was on 1st floor instead, it seemed somewhat cleaner at least no bugs in the 1st floor room. Also I wouldn't eat the breakfast either. I poured some apple juice in a cup and it tasted bad then I looked in the cup and there were some weird bits in the drink so I poured it out.
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酒店回复: We sincerely apologize for the unacceptable conditions you encountered during your stay. This is not the experience we want for our guests. Your feedback regarding the room cleanliness and breakfast concerns has been shared with our team so we can address these issues immediately and prevent them from happening again. Thank you for bringing this to our attention.
2.0分
其他
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Room was not clean, lights were missing bulbs, dirty wash cloth left in shower, no washcloths or hand towels, remote did not work, channels were not as listed on sheet. Tv did not come in clear
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酒店回复: We sincerely apologize for the cleanliness and maintenance issues you experienced during your stay. Please be assured that we are addressing these concerns to improve the quality and comfort of our accommodations.
1.0分
其他
It was a dirty filthy stuff was broken. And i didn't even end up staying there but they still took my 200$ tho
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酒店回复: We sincerely apologize for the condition of the room and the issue with your deposit. Please be assured that we are reviewing this matter to ensure proper resolution and a better experience for our guests.
1.0分
其他
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The hallways and rooms have a musky smell. Carpets need shampooed desperately. But my biggest problem is when you pay your deposit. Your supposed to have it returned in full of you haven't damaged anything. But they always keep money but return the larger amount. But not all. That's theft
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酒店回复: We sincerely apologize for the concerns you experienced regarding cleanliness and your deposit refund. Please be assured that we are reviewing these matters to ensure fairness, transparency, and a better experience for our guests.
3.0分
其他
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The rooms were quiet and clean. There is no pool or fittness center and didnt see any sign of a resturaunt on site. The Contenential breakfast was a pancake machine and the choice of rice crispies or frosted flakes cereal.
Overall if you just need a place to sleep before moving on you should be good here.
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酒店回复: Thank you for sharing your feedback. We’re pleased to hear you found your room quiet and clean. We apologize for the limited amenities and breakfast options, and please be assured that we are working to make improvements to enhance our guests’ overall experience.
4.0分
商务出差
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Older property. Carpet worn and compacted in room and elevator. Very minimal breakfast offerings. Donut holes, cereal and a pancake machine. NO wash cloths in the rooms.
Overall a bit better than many at this price point but still lacking.
Paint and wall coverings good.
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酒店回复: Thank you for your feedback. We apologize for the issues you experienced with amenities and room condition. Please be assured that we are working to improve our breakfast options and update our facilities for a better guest experience.
2.0分
其他
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The room was very badly painted. The carpet is old and had old gum and stains.Everything in the bathroom needs to be updated. The lampshades were old, stained. The linens although clean had holes and stains in them. The entire place could use a makeover.
Probably won’t stay there again.
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酒店回复: We sincerely apologize for the condition of your room and the inconvenience you experienced. Please be assured that we are addressing maintenance and updates to improve the quality and comfort of our accommodations.
1.0分
其他
Bed bugs and walls and sheets were dirty shower didnt work and green goup all over the head
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酒店回复: We sincerely apologize for the condition of your room and the issues you encountered. Please be assured that we take cleanliness and maintenance very seriously and are addressing these concerns immediately to improve our guests’ experience.
1.0分
其他
The room was smelly and dirty, and there was a lot of noise from the next room all night.
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酒店回复: We sincerely apologize for the cleanliness issues and noise disturbance during your stay. Please be assured that we are addressing these concerns to ensure a more comfortable experience for our guests.
没有热水壶。就是一家普通汽车旅馆，没什么特别的。
Although the staff was nice I wouldn't suggest this hotel to anyone unless they REALLY need a place to stay. The room I was given on 3rd floor had a cockroach in the mini fridge, when I asked the front desk agent for another room, the other room was on third floor and had a dead bug on the bed. I was a THIRD room that was on 1st floor instead, it seemed somewhat cleaner at least no bugs in the 1st floor room. Also I wouldn't eat the breakfast either. I poured some apple juice in a cup and it tasted bad then I looked in the cup and there were some weird bits in the drink so I poured it out.
Room was not clean, lights were missing bulbs, dirty wash cloth left in shower, no washcloths or hand towels, remote did not work, channels were not as listed on sheet. Tv did not come in clear
It was a dirty filthy stuff was broken. And i didn't even end up staying there but they still took my 200$ tho
The hallways and rooms have a musky smell. Carpets need shampooed desperately. But my biggest problem is when you pay your deposit. Your supposed to have it returned in full of you haven't damaged anything. But they always keep money but return the larger amount. But not all. That's theft
The rooms were quiet and clean. There is no pool or fittness center and didnt see any sign of a resturaunt on site. The Contenential breakfast was a pancake machine and the choice of rice crispies or frosted flakes cereal.
Overall if you just need a place to sleep before moving on you should be good here.
Older property. Carpet worn and compacted in room and elevator. Very minimal breakfast offerings. Donut holes, cereal and a pancake machine. NO wash cloths in the rooms.
Overall a bit better than many at this price point but still lacking.
Paint and wall coverings good.
The room was very badly painted. The carpet is old and had old gum and stains.Everything in the bathroom needs to be updated. The lampshades were old, stained. The linens although clean had holes and stains in them. The entire place could use a makeover.
Probably won’t stay there again.
Bed bugs and walls and sheets were dirty shower didnt work and green goup all over the head
The room was smelly and dirty, and there was a lot of noise from the next room all night.